Mavis Discount Tire

I have been here since 8.am. People who came after me got their vehicle up on the rack. It's been 45 min still haven't touched my vehicle. I've been getting my services done from Mavis for many years, and for the convenience I stopped by this location. The employee name Harry Tried to charge me extra for tire rotation even though I asked him to check the previous history I have never paid extra for tire rotation whenever I get an oil change because it's complimentary and part of the service. When I pointed him that he got aggravated and started to take personal anger on my by holing up on my vehicle without starting the services. This is very frustrating for a Monday morning. I'm at a point getting the key and take my business somewhere else. Employees like this is a Cancer disease to the entire company and you should cut it off before it spread out to other employees. Also, it indicates how poor management and the company's operating level.