White Castle reviews and complaints 1
View all 380 complaintsWhite Castle - service etc
I order a crave case for pick up at 4:30 today. When I got there to pickup doors were locked with no sign on door saying closed. People inside motioned to go thru drive thru so I got in line and sat therefor 11 minutes without moving. I then drove away with nothing. I have filled out survey before about the service and have asked to be called on it but this has neveer happened I apologize for not picking up order but was very aggravated to have to be behind at least 10 crs and they were not moving.. Thank you
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White Castle coffee put back in stores. Food burnt and the time it took to get it. Customer service Very slow service, hamburgers not prepared fresh or as ordered. Chhesburger sack on sign controlled by store 7.99 at 930pmGiving a Voice to Consumers
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