BioLife Plasma Services

14 years ago I woke up from sleeping and had a red irritation on my groin area. No sexual activity

I went to give plasma as I have been for years and was asked about a "rash", from wich I didn't really think of it as a rash but said yes. They kicked me out and said I was dishonest because I should of told them about it earlier. In fear it was an STD, (which is physically impossible because I haven't had sex in ages). It was as if the employees were putting words into my mouth, drawing a picture that wasn't true. I left and continued to give plasma at a different company for 14 years until recently I was turned away because my protein levels were low plus dehydration a few times. I didn't like the location of the facility. I never wanted to donate here in the first place. I wanted to go back to BioLife and made an appointment. They told me I had to meet with their manager. I met with her and claimed my innocence but she was persistent and non relenting. I expressed that I was angry because it's a falsehood and I'm innocent. It obviously wasn't an STD and it was them who jumped to conclusions. No STDs and I'm an honest person.

I should have the right to go back to BioLife and my innocence reclaimed.

6/7..6/9..i wrote in a long complain earlier

im not sure it got thru

please conact me at email

[protected]@gmail.com

its just been awful here lately

id like to voice my concerns to someonw who will take it serious.. and not act like im in the wrong for having a legit complaint

My appointment today was for 5:50am, I walked into the building at 5:39 and there was already a line just waiting to get to the kiosks. After waiting 10 minutes just to do the questions, it was additional 10 minutes waiting for vitals, after vitals I finally got to a bed at 6:05am and then waited 15 more minutes to get connected, it took over a half hour just to start the donation process. Why is this? Why aren't the machines already set up before donors show up? Why are there only 3 vitals stations available? I ended up being late for work today. I plan to switch to talecris this coming summer to see if the wait is less and furthermore they open 30 minutes earlier.

9/15/20- after getting through vitals which was quick as usual, I got to the bed about 5:45am, I sat there for about 15 minutes until a staff member came over only to watch them setup another donor first that sat down several minutes after me. This is quite frustrating as I have to go to work after donating and has happened a few times before. Can the staff please pay better attention to who is first? I think some staff spend too much time chatting. Not only was the wait to get going was long but I also got skipped and didn't get setup til 6:05, 20 minutes after I sat down. Side note: why aren't the machines setup and ready to go before the doors open? Wouldn't that lessen the time to get donors setup?