Tim Hortons

It was Jan 19 at 1:52 pm when my roommates and I order a breakfast from Tim Horton through the Tim Horton app in the total of $40.25 on my debit card from Tim Horton on 25511 Gratiot Ave in Roseville MI and 20 minutes later we got the order and the whole order was messed up the coffee was very sweet and does not have any flavor even through I added to it some hazelnut and espresso shot and paid 0.25¢ for each shot by I didn't get it the grilled cheese sandwich was burned, the hash browns and the croissant was missing, the bagel breakfast sandwiches was overcooked so you can't bite on them so I called the store right away and asked talked to the manager to fix my order she was very rude to me and she said she cannot replace the missing items till next morning and I need somebody to go pick it up she would not send it me after all it was a very bad experience with Tim Horton and am asking for a full refund because I work very hard for my money I didn't find them on the street for Tim Horton to rob like that