Menu
CB Drug Store CVS 21777 21 Mile Rd, Macomb, MI, 48044, US
CVS company logo
CVS
reviews & complaints
CVS company logo

CVS

21777 21 Mile Rd, Macomb, MI, 48044, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Website
Phone number
Category
Working hours
Mon
7:00 am - 12:00 am
Tue
7:00 am - 12:00 am
Wed
7:00 am - 12:00 am
Thu
7:00 am - 12:00 am
Fri
7:00 am - 12:00 am
Sat
7:00 am - 12:00 am
Sun
7:00 am - 12:00 am
ComplaintsBoard
I
6:31 pm EDT

CVS - Prescription coverage at my local CVS store

My wife went to our local CVS store in michigan to pick up her perscription of a glucose meter. They said Medicare part 'B' did not cover the meter. We called Medicare and we were informed that the meter is indeed covered by Medicare. They gave us a phone number to give to the pharmasist for them to call medicare. The pharmasist refused to make the call, and said that Medicare will not cover the glucose meter.

She said that she was too busy to take the time to call the number medicare gave to my wife to give the the phamasist. Meanwhile, we paid for the glucose meter and should be re-imbursed for it from CVS, and CVS should have made a claim for the meter with medicare and not just tell my wife that the meter is not covered by medicare part "B" when it abslutely is covered. This is not the normal business that we are accustomed to with CVS. What is going on with them?

My name is Michael Welicki My phone number is [protected]. I really would like a call from someone at CVS concerning this treatment that we have received from our local CVS store in Michigan on 21 mile rd. and Card rd. Please take care of this for us so we may get the refund we are due from CVS. This all took place in the early evening on [protected]. The pharmasist in charge at that time was not helpful to us at all! Thank you! Michael Welicki [protected]

Desired outcome: A refund for what we paid out of our pocket from CVS , and for CVS to bill medicare for our item.

Read full review of CVS
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.