CVS reviews and complaints 1
View all 3327 complaintsCVS - prescriptions not ready after 3 days
Called to make sure medications were ready for pickup on Friday, first someone name Ola hung up the phone after telling my prescriptions were not ready, so I called but she asked when did I want t pick them up, that they would be ready Friday evening but I told her I would be picking them up on Monday she said ok,
I go in Monday noon, stand in pickup line for 30 minutes only to be told there were
no meds there for me, if I wanted to check only these that I would have to go to drop
off station waited another 30 minutes went to find a manager who was told my prescriptions were not due for refills for 90 days, which was a lie so, the manager goes back to the pharmacy with me and was told that that could fill one prescription but the other was on back order and had been for over two months, but I was told on Friday that they would be ready that after noon. No the problem I have with all of this is the med that was on back order was a lie (irbesartan) has been on recall according to the company for over 3 months.
I paid $25 dollars for a lyft to go up to the CVS to pickup my meds, I out my money and still no meds and don't know when and if I am going to get them. I need assistance ASAP
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