White Castle reviews and complaints 2
View all 381 complaintsWhite Castle - sack of 10
I purchased a sack of 10 to take to work along with a shrimp nibbler and a big red, when i left about a mile away is where i work , when i got to parking lot i checked the food, it was already very cold like they had been made hours before, the onions where brown and crunchy the food was terrrible and had to throw out.
store #060020 team member 2610 sake [protected]
time 9.29.31 date 03/24/2022
lisa clapp
[protected]@yahoo.com
Desired outcome: replace what i purchased
White Castle - poor quality review
I submitted an online order at 2:10 am said it would be ready at 2:35 am. Arrived at 2:25 am waited in drive thru till 2:43 am. Once I made it to window guy told me it would be a while they still hadn't even put the burgers on. He said do you still want them? I said yes I only have a half hour for lunch. He was kind of rude like he wanted me to leave. I purchased a sack of 20... Don't think I will be returning.
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gave me the wrong order and was a attacked White Castle coffee put back in stores. Food burnt and the time it took to get it. Customer service Very slow service, hamburgers not prepared fresh or as ordered.Giving a Voice to Consumers
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