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1.6 26 Reviews
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USHEALTH Group complaints 22

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2:57 am EDT
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USHEALTH Group insurance fraud

A person ironically called me from US Health Groups ironically after I caught another fly by night company NABL that was bought by USCT that ripped me off for money each month - $350.00 and have not been paying their claims.

So today, the same day I cancel that and close a credit card. someone from US Health Groups calls me to sell their story. Once you dig down, there are complaints under AWA Association and that they are using Homeland Health Insurance with a zillion complaints under
Not who they say they are.
http://www.complaintsboard.com/?search=homeland+health+care&everything=Everything

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TruthBeKnown1
Private, US
Mar 22, 2012 11:59 am EDT

It is absolute trash!
They are a huge scam. They tell you its insurance but its really just virtually a discount plan!
They sold me a US Health Insurance plan with AWA, or American Workers Association, which is really Homeland Healthcare.
They have such a bad rep under the Homeland name so they now use AWA American Workers Association instead!
They didnt pay anything for my doctor and my prescriptions cost more with that "plan" than without it! I can only imagine if I had a surgery or something big.
Customer service people were rude and seemed to know that it was garbage. THey wont refund me and now Im out of almost two thousand dollars!

Stay far away from anyone selling US Health, Homeland, or AWA!
-VERY unhappy customer!

L
L
Lindaphillips
San Diego, US
Apr 05, 2011 5:56 am EDT

First of all USHealth Group isn't any part of Homeland Healthcare. Homeland Healthcare has several policies that they sell. Homeland does there customer service ONLY! I have had a policy since September when this policy came out and they have paid all my claims also they have covered my pre-exisiting conditions. So before you put something on here you might want to research the company more so you know what your talking about. Not all insurance companies are not going to satisfy everyone.
One happy customer :)

L
L
Lindaphillips
San Diego, US
Apr 05, 2011 5:54 am EDT

US health groups has no association with HOmeland Healthcare just so you know. You might want to do your research more if you want to put information on here for people to see.

ComplaintsBoard
L
7:17 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

USHEALTH Group 70a0001190 acct number short on payout

From: BRUCE HIGGINS
Subject: [protected]@u.s.healthgroup.com>:, This is the bill for the rehab stay at humana fr 4-27 to 5-05
To: [protected]@u.s.healthgroup.com, "Bruce Higgins [protected] A MEDICARE claim against Freedom health breach of performance"
Date: Saturday, June 5, 2010, 10:01 AM

[protected]@oig.hhs.gov, :, This is the bill for the rehab stay at humana fr 4-27 to 5-05 the 1500 check you sent me has been acepted "WITH RECOURSE" and in no way waiv es any of my rights to sue for the 10 days at BELLAIRE 1750, BELOW AND SYLVAN HOME VISITS 440 10 DAYS AT A SKILLED NURSING FACILITY IS 300 A DAY, OR 3000.00, HUMANA WAS A CONTINUATION OF CARE, AND NOT A NEW, SEPARATE CLAIM. YOUR US HEALTHCARE MASTER POLICY PROVIDES FOR UP TO 120 DAYS CARE. YOUR 1500 PARTIAL PAYMENT REDUCES MY BALANCE OWED FROM US HEALTHCARE TO 3600 FOR 4/26/2010 TO 5/5/2010, TEN DAYS PLUS 2 DAYS AT V.A. REHAB NOT PAID IN THE 150 CHECK

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June 5, 2010

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Claims
This Section Lists claims your healthcare providers have submitted to Humana. Click on the Details button for more information about a specific claim:

View medical claims for the past 18 months
View dental/orthodontic claims for the past 24 months
View pharmacy claims for the past 18 months
To see claims older than these, contact the customer service number on your ID card.

Claims Summary
Search by Claim / RxID Number Medical Dental/Orthodontic RxClaims

Search Claims by Choosing Options Choose Date Range

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec [protected] [protected] [protected] [protected] [protected] [protected] [protected] 2020
April 2010

S M T W T F S
28 29 30 31 1 2 3
4 5 6 7 8 9 10
[protected]
[protected]
[protected] 1
2 3 4 5 6 7 8

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BRUCE HIGGINS
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Medical Dental RxClaimsChoose Claim Status
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Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec [protected] [protected] [protected] [protected] [protected] [protected] [protected] 2019 2020
May 2010

S M T W T F S
[protected] 1
2 3 4 5 6 7 8
[protected]
[protected]
[protected]
30 31 1 2 3 4 5

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Claims for BRUCE HIGGINS from 6/5/2009 to 6/5/2010 (Showing 1-8 of 8) Next >> Claims Per Page: [protected] 20 30 40 Sort by: Date of Claim Claim Number Processed Date Status Total Charges Plan Paid You Pay

Date of
Claim

Claim Number Processed
Date

Provider Status Total
Charges1 Plan
Paid1 You
Pay1
5/19/2010 [protected]

5/26/2010 OUR FAMILY DOCTORS PLLC Completed 0.01 0.00 0.00

5/7/2010 [protected]

5/28/2010 SYLVAN HEALTH SYSTEMS LLC Completed 440.00 440.00 0.00

5/1/2010 [protected]

6/3/2010 BELLEAIR EAST HEALTH CARE In review 1750.00 0.00 0.00

4/29/2010 [protected]

5/14/2010 OUR FAMILY DOCTORS PLLC Completed 0.01 0.00 0.00

4/26/2010 [protected]

5/16/2010 BELLEAIR EAST HEALTH CARE Completed 1750.00 1750.00 0.00

4/16/2010 [protected]

4/23/2010 OUR FAMILY DOCTORS PLLC Completed 0.01 0.00 0.00

2/18/2010 [protected]

2/26/2010 OUR FAMILY DOCTORS PLLC Completed 0.01 0.00 0.00

1/6/2010 [protected]

1/14/2010 OUR FAMILY DOCTORS PLLC Completed 0.01 0.00 0.00

(Showing 1-8 of 8) Next>>

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The dollar amount you've already paid.
The estimated dollar amount members must pay for the claim.
The amount Humana paid on the claim.
A combination of what you paid and what Humana paid toward the claim.
The amount billed to Humana by the healthcare provider .
The amount paid by the member that applies to the member's deductible.
Amount credited towards the maximum out-of-pocket expenses a member has to pay in a plan year.
The discounted rate Humana negotiated with your in-network provider.

THE MHT FILES ARE OPENED WITH INTERNET EXPLORER.
Refusing to deliver this to the person designated is obstruction.
Refusing to ACT ON this FOR the VICTIM/person designated is misprision. UNDER THE PENALTIES OF PERJURY

Dated JUNE, 2010. Glory!

Signature on FILE OR ATTACHED

This Jesus Knee mail is sent to you in response to you contacting me first, the exception to the 'DO NOT CALL law.

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About USHEALTH Group

US Health Group is a leading provider of health insurance solutions in the United States. With a focus on providing affordable and flexible coverage options, the company has been serving individuals, families, and businesses for over 50 years.

The company's mission is to help people lead healthier and happier lives by providing them with access to quality healthcare services. To achieve this, US Health Group offers a wide range of insurance products, including individual health insurance, dental insurance, vision insurance, and critical illness coverage.

One of the key strengths of US Health Group is its commitment to customer service. The company's team of licensed agents is available to help customers navigate the complex world of health insurance and find the right coverage for their needs. Whether it's answering questions about policy options, helping customers understand their benefits, or assisting with claims, US Health Group's agents are dedicated to providing personalized support every step of the way.

In addition to its focus on customer service, US Health Group is also known for its innovative approach to health insurance. The company offers a variety of customizable plans that allow customers to tailor their coverage to their specific needs and budget. This flexibility has made US Health Group a popular choice for individuals and families who want to take control of their healthcare costs without sacrificing quality or coverage.

Overall, US Health Group is a trusted and reliable provider of health insurance solutions in the United States. With its commitment to customer service, innovative approach to coverage, and wide range of insurance products, the company is well-positioned to continue serving the needs of individuals, families, and businesses for many years to come.

USHEALTH Group Customer Reviews Overview

US Health Group is a reputable health insurance provider that has been serving individuals, families, and businesses for over 50 years. Our company has received numerous positive reviews from satisfied customers who have praised our affordable and flexible health insurance plans, exceptional customer service, and quick claims processing.

Many customers have appreciated the variety of health insurance plans offered by US Health Group, which cater to different budgets and healthcare needs. Our plans are customizable, allowing customers to choose the coverage that best suits their needs. Additionally, our plans are affordable, making healthcare accessible to everyone.

US Health Group has also received praise for our exceptional customer service. Our team of experienced and knowledgeable agents is always available to answer questions and provide guidance to customers. We strive to provide personalized service to each customer, ensuring that their healthcare needs are met.

Customers have also commended US Health Group for our quick claims processing. We understand that healthcare can be stressful, which is why we aim to make the claims process as smooth and efficient as possible. Our team works diligently to process claims quickly, so customers can focus on their health and well-being.

Overall, US Health Group has received positive reviews for our affordable and flexible health insurance plans, exceptional customer service, and quick claims processing. We are committed to providing high-quality healthcare coverage to individuals, families, and businesses across the United States.
Frequently asked questions (FAQ) about USHEALTH Group
Is USHEALTH Group a legitimate health insurance company?

Yes, USHEALTH Group is a legitimate health insurance company offering various health insurance products and services.

What types of health insurance products does USHEALTH Group offer?

USHEALTH Group offers a range of health insurance products, including individual health coverage, family coverage, short-term medical insurance, and supplemental insurance plans.

Is USHEALTH Group accredited or licensed by relevant authorities?

USHEALTH Group and its subsidiaries are licensed and regulated by the appropriate state and federal agencies in the United States.

How long has USHEALTH Group been in the health insurance industry?

USHEALTH Group has been in the health insurance industry for several decades, offering a variety of insurance products and services to customers.

Can I trust the customer reviews of USHEALTH Group?

It is important to read multiple customer reviews on various platforms to get a comprehensive understanding of users' experiences with USHEALTH Group.

Are the health insurance plans offered by USHEALTH Group affordable?

The affordability of USHEALTH Group's health insurance plans depends on individual factors, such as age, location, and health status. Be sure to compare prices and plans before making a decision.

What is USHEALTH Group's claims process, and how quickly do they pay claims?

USHEALTH Group has a claims process outlined on their website, and the time it takes to pay claims can vary. Reading customer reviews can provide insight into the efficiency of their claims process.

Does USHEALTH Group offer a wide network of healthcare providers?

USHEALTH Group has a network of healthcare providers that policyholders can access. The size and scope of the network may vary depending on the plan and location.

Can I customize my health insurance plan with USHEALTH Group?

USHEALTH Group offers various plan options and add-ons, allowing customers to customize their coverage based on their needs and preferences.

How does USHEALTH Group handle customer support and inquiries?

USHEALTH Group offers customer support through phone, email, and online chat. User experiences with their support team may vary, so it's essential to read customer reviews to gauge overall satisfaction.

Does USHEALTH Group offer coverage for pre-existing conditions?

USHEALTH Group's coverage for pre-existing conditions depends on the specific plan and policy terms. Review the plan details and consult with a representative for more information.

Are there any hidden fees or charges when purchasing health insurance from USHEALTH Group?

Be sure to review the terms and conditions of any health insurance plan before purchasing to understand any additional fees or charges that may apply.

Can I trust the plan details and coverage information provided by USHEALTH Group?

While USHEALTH Group aims to provide accurate plan details and coverage information, it's essential to review the policy documents and consult with a representative to ensure you fully understand your coverage.

Does USHEALTH Group offer health insurance plans for small businesses or self-employed individuals?

USHEALTH Group offers various insurance products, including options for small businesses and self-employed individuals. Consult with a representative for more information on available plans.

Can I easily switch or update my health insurance plan with USHEALTH Group?

USHEALTH Group may offer options for switching or updating your health insurance plan, depending on the specific policy terms and conditions. Contact their customer support for assistance.

How does USHEALTH Group compare to other health insurance providers?

Comparing USHEALTH Group to other health insurance providers requires evaluating factors such as plan offerings, pricing, customer service, and network size. Read reviews and compare quotes before making a decision.

Is my personal information secure when providing it to USHEALTH Group?

USHEALTH Group employs security measures such as encryption and secure servers to protect users' personal information. However, it's essential to use strong passwords and secure internet connections when accessing any online service.

Are there user reviews available for USHEALTH Group?

Yes, you can find user reviews on various websites and forums. Be sure to read multiple reviews to get a comprehensive understanding of other users' experiences with USHEALTH Group.

Does USHEALTH Group offer wellness programs or resources for policyholders?

USHEALTH Group may offer wellness programs or resources to policyholders, depending on the specific plan and coverage. Consult with a representative or visit their website for more information.

Can I get a quote for health insurance from USHEALTH Group online?

USHEALTH Group offers the option to request a quote online through their website. You can also contact a representative directly for personalized assistance and information.

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Overview of USHEALTH Group complaint handling

USHEALTH Group reviews first appeared on Complaints Board on Jun 8, 2010. The latest review USHealth Group Insurance was posted on Feb 21, 2024. The latest complaint insurance acceptance policy was resolved on Jun 06, 2019. USHEALTH Group has an average consumer rating of 2 stars from 26 reviews. USHEALTH Group has resolved 3 complaints.
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  1. USHEALTH Group contacts

  2. USHEALTH Group phone numbers
    +1 (800) 387-9027
    +1 (800) 387-9027
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    +1 (800) 221-9039
    +1 (800) 221-9039
    Click up if you have successfully reached USHEALTH Group by calling +1 (800) 221-9039 phone number 0 0 users reported that they have successfully reached USHEALTH Group by calling +1 (800) 221-9039 phone number Click up if you have UNsuccessfully reached USHEALTH Group by calling +1 (800) 221-9039 phone number 0 0 users reported that they have UNsuccessfully reached USHEALTH Group by calling +1 (800) 221-9039 phone number
    +1 (800) 606-4482
    +1 (800) 606-4482
    Click up if you have successfully reached USHEALTH Group by calling +1 (800) 606-4482 phone number 0 0 users reported that they have successfully reached USHEALTH Group by calling +1 (800) 606-4482 phone number Click up if you have UNsuccessfully reached USHEALTH Group by calling +1 (800) 606-4482 phone number 0 0 users reported that they have UNsuccessfully reached USHEALTH Group by calling +1 (800) 606-4482 phone number
    More phone numbers
  3. USHEALTH Group emails
  4. USHEALTH Group headquarters
    300 Burnett Street, Suite 200, Fort Worth, Texas, 76102-2734, United States
  5. USHEALTH Group social media
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USHEALTH Group is related to the Insurance Services category.

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