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2.2 474 Reviews

United States Postal Service [USPS] Complaints Summary

140 Resolved
333 Unresolved
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United States Postal Service [USPS] reviews & complaints 474

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1:05 pm EST

United States Postal Service [USPS] certified mail I paid for never processed or sent

Oct. 17 sent mail certified receipt. I have receipt to proof this. And tracking number. Tracking number says in route to next location. (I know this is wrong because I sent it from warrenton to another warrenton address.) I called get jennifer. She says I have to come into office and see chrissy. Note been their twice no chrissy. She works and no one knows her hours or when she will be at warrenton. I spoke to tina the supervisor. To be told they will not pay 33.00 fee for me to do a stop payment on a check that was in that envelope. They will resend it again for free. Hello, I all ready paid for a service you didnt provide. Your not doing anything for free. Wow.. I cant resend it unless I put another written check. I cant write a check until they pay for the stop payment on the first check. Tanya calls me. Tells me they checked with their post master and consumer affairs and they have not done anything wrong. They will not pay stop check fee. Now julie is calling me. Wants tracking key to research. Omg.. Ive given it to jennifer, tina claims she researched it, tanya claims they went to consumer affairs and post master. They are all lying to me and bullying me. The employees are being bullied and cant talk. We have to do what we are told. Tina is telling us to call you. I have called tinas boss 5 times. He is too good to call me, he just passes it back to tina who passes it down to julie and tanya. I called another number but they wont talk to you unless you have a case number and your local office assigns the case number. I want usps to do whats right. Be accountable. Contact me and pay me for the stop check fee and for my original receipt for a service not provided. Then we can resend it again. Make some changes in warrenton location. Move tina and bring someone in who can promote change in a positive way and give the people the service we are entitled to and pay for.

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11:08 pm EST
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United States Postal Service [USPS] bar

The commander of this post Evaristo Meastas has been running this place like if it was his own private owned bar/nightclub where non members are allowed to tend to the bar and party there nightly with their friends and families they take their minor children and leave driving extremely intoxicated endangering the lives of their children & other innocent people in the community. this place needs to be shut down before something tragic happens.

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1:57 am EDT

United States Postal Service [USPS] shipping too slow and phone service is run by idiotic siri-like robot

I ordered a cd off eBay and the USPS was disappointing for the third time now. It took three weeks for their middle school dropout fools with no diploma to even deliver my last item, and now this time the CD won't even leave New Jersey to be sent to my Bronx home. The phone service is not useful either, it's run by a Siri robot with no understanding and mercy for the more quiet people that it'll encounter. THE USPS NEEDS TO BE REVAMPED AND I WILL FOREVER DREAD THE NEXT TIME I EVER GET AN ITEM SHIPPED BY THEM. Lasership was just as bad but at least with pressure they managed to get replacements for my items in two days. I'm going to look into UPS and Fed Ex for future service. THE USPS HAS LOST MY SYMPATHY.

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Rhonna Costabile
, US
Mar 11, 2020 4:40 pm EDT

Please sign and share this petition, thank you - http://chng.it/hbDpQ2bx

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5:55 pm EDT
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United States Postal Service [USPS] postmaster

I have lived in my apt. for over a year, there are approximately 33 units here. I continually receive the other apt. numbers mail and have had the neighbors bring my mail opened, I have been to our post office to try and rectify the situation with no resolve. I spoke to a female postmaster the last time I had gone. I have filed out a card with names that only need to be delivered to this address. In the last two days alone I was given mail with my address for 4 different peoples name. I am a foster parent and I was supposed to have tickets to the airshow and never received them. I went to speak once again to our post office only to be treated disrespectfully by the postmaster whom informed me I was being rude and also informed me he was the only postmaster that worked at this office like I was lying about speaking to a female this last time and he wasn't even sympathetic to the issue at hand and insinuated it was my fault for complaining, and I told him I work for the state as a foster parent and it was very important I get that mail and not to give it to other tenants who may or maynot give it to me. thank you for time

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5:59 pm EDT

United States Postal Service [USPS] received mail at 4:50 pm

Been living in same neighborhood for over 42 years. Since we received new mail post master at 60069 we are getting mail later and later in the day. We are unincorporated and I believe they just do not care about us since we do not have a village to complain for us. There is no excuse for getting mail at 4:50 pm. What happens is they take care of the offices first then the corporated area the after they are through they deliver our mail after the postmen have delivered there routes. We are an after thought. This happens when our regular carrier is off and the replacement deliveres the mail. The post master Katie tried to lie to me about what happens but after living here over 40 years I know when I am being lied to. Really bad service and there is no need to lie.

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12:59 am EDT
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United States Postal Service [USPS] mail delivery

I live on a mobile home park, every body has a 6×6×12 mailbox and there are 10 oversized boxes for oversized packages, on 2 prior ofactions the carrier destroyed my packages, 1 was a 16 " roll of vinyl he just folded it in half and stuffed in regular mailbox completely ruining it. 2nd one same thing took a present that, was 9x9x10 and crammed it in my mailbox destroying it, currently there is a package in my box I can't get out because of the 1/4" lip for door I left note last night to put it in oversize box but today it's still in my box and he put another package in with it, something needs to be done

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10:25 pm EDT
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United States Postal Service [USPS] lack of delivery on time.

My name is Tony Bobet resided 1710 Seward Avenue, Bronx, New York City 10473, apt#5-G. i am complaint to United States Postal Services, local at 1687 Gleason Avenue, Bronx, New York City 10473. i order an item from Midnight-CD.com. I am monitor the delivery by USPS mobile. I file an complaint . The service request# [protected]. I will continue filing complaint to anywhere. i have to proof of my complaint.

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12:28 pm EDT

United States Postal Service [USPS] holding mail

These leeches don't care and they lie every time they open their mouth!Went on the vacation from 10th till 27 th.Went on the 9th fill out the hold mail application.Came back on the 27th my mailbox full with mail can not open it.Also on 21st they delivered a package and left it outside.Package missing as of today!Bunch a leeches who don't care.They supposed to hold my mail and deliver them.Went to the post office on Monday the 30th to pick up my hold mail.The supervisor told me there is no mail(lied again)I told him about the problem.We will call you in a day or 2.Friday the fourth no one called.I even opened a case thru usps of course no one called as of today.When you call usps you wait for hours to talk to any of these leeches without answers.The same day i went to local post office to collect my hold mail which they didn't have upon returning home i saw my postal local delivery guy and he told me that he saw my hold mail on the floor that day.I asked him to bring it next day which he did.So again the supervisor and their cronies are lying to their teeth.The lost my package and dont'care.

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9:04 am EDT
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United States Postal Service [USPS] failure to deliver mail

I have lived at the (secured and gated) Voyager Resort in Tucson, Arizona 85756 for 23 years and lately I have not been receiving my packages. When they are tracked, it merely says they were delivered to my "post office box, onsite mail room or front desk" when they have not! This is appalling service by the USPS and I refuse to have to rent an offsite post office box. What's going on?

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10:33 pm EDT

United States Postal Service [USPS] not receiving parcels items past overdue

We have four items we are still waiting for delivery . When we go to the Morningside USPS NYC 10026. We some time get parcels that are held at other center(125 st) for 15 days past. when we go usps at 10026 center and they say the same thing again (Your package is being yelled at 10027 facility . When we go to USPS at 10027 NYC they say your package is at 10026 ( The clerk Latino male (125 center) stated they to lazy to look for your items) he said (primping and pimping) Here the four items we have "NOT" received ; 9400109699939168220746, 9274890140825118144909, 9261290140825118144989, 9449010200828113980515 . Two of the items is past 20 days that the shipper have toll us that we supposed have received the items.
Some time in the past we discovered that our item was in a DROP BOX AT 125 st NYC 10027 ?
All these items have insurance on it. but if we do not received item with in several days we are going to notify the seller.
USPS need to constantly reevaluated their employee and employee clients professional care and courtesy .
We have a tracking number AND YET TRACKING PACKAGES ARE STILL BEING HELDED ILLEGALLY AND LOST OR STOLEN .
WHY SHOULD WE PAID FOR A USPS POSTAL BOX ( WHICH SHOULD HAVE PROFESSIONAL PRIORITY COURTESY AND CARE) BUT YET WE HEAR EMPLOYESS LAUGHING AND GIGGLING LIKE THEY DO NOT CARE ABOUT FEDERAL MAILS AND PARCELS . WE HEAR USPS EMPLOYEE STATING THEY CONTROL THE FEDERRAL GOVERNMENT AND NOT THE FEDERAL GOVERNMENT CONTROL THEM . USPS NEED TO HIRED COLLEGE STUDENTS WITH FOUR YEAR DEGREE AND have MULTIPLES ROTATION OF EMPLOYEE AND LOCATION WITH CONSTANT DRUG TESTING AND REEVALUATION OF FEDERAL MAIL CLIENT COURTESY AND PROFESSIONAL CARE OF FEDERAL MAILS AND FACIOLITIES
Eric Brown
[protected]@aol.com
[protected]

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1:21 pm EDT

United States Postal Service [USPS] 9405509699937675793602

This tracking number is for a item i bought on Ebay. Oddly enough this item made it's way to the O'Hare Airport Area in Chicago which there's no way in hell this should have happened with 3 day Priority mail because i live in Williamson County Southern IL. It should have made it's way to East St.Louis Missouri! USPS has some prety stupid people working for them and postmasters aren't mach better. My Postmaster sits in his Office counting his days to retirement! He treats some of his College Flunky back up drivers like there 5 yrs old. They won't deliver in 1'' of snow! The USPS has become a Liability instead of doing there jobs! 30yrs ago the USPS actually did some work now there lazy and don't care. Sorry's don't get the job done either! Actions speak louder then words! Wake up USPS before you have no mail to deliver and your out of business!

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12:51 pm EDT

United States Postal Service [USPS] fraudulent "hold" put on my mail june 13-19, 2019 case # ca 143 622 308 confirmation # cah [protected]

My name is Dorothy Nowland, address 3703 River Falls, San Antonio, Texas This hold order at the Encino Park P.O. was not put on by myself. My reason for concern is that my checking account had identity theft on June 5, 2019, discovered by myself on June 7, 2019, I closed the old account on June 7 and opened a new checking account that same day. The new checks were mailed out on June 12, 2019 and were due to arrive at my house during the fraudulent "hold" period of June 13 to June 19, 2019. I was able to retrieve my mail at my house on June 19 and the new checks were there, thank God. I have been in touch with Postal Inspectors and have been given a case number: CA143 622 308 but had no response.

I want it known that I will never put a hold on my mail over the internet and probably not by using the yellow form and I do not want this to happen again and I want the "hold" option blocked regarding my name and address. I do feel that this is a USPS matter since the hold order was placed through the USPS located at Encino Park, San Antonio, TX 78259. I do believe someone put my mail on hold in order to intercept my new checks and account information. I believe the timing of the "hold" order and the arrival due date of the new checks is not a coincidence. Please reply to home phone: [protected] and leave a message if I don't answer. Thank you, Dorothy Nowland

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1:01 pm EDT
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United States Postal Service [USPS] Oversized Personalized Birthday Card for Son

Delivery date was scheduled for Tuesday, July 2, 2019, by end of day. I WAS HOME ALL DAY AND MY BELL WORKS. I checked tracking information periodically until 11:00am -11:0015am. Tracking information read"package delivered by local post office 10:13am, left at mailbox". The POSTMAN DID NOT RING MY BELL. I RAN DOWNSTAIRS TO CHECK MY MAILBOX, MY PACKAGE WAS NOT IN THE MAILBOX. WHERE DID THE POSTMAN LEAVE MY PACKAGE? MY BELL IS ON THE OUTSIDE OF THE BUILDING, WHY NOT RING MY BELL, IT ONLY TAKES TWO SECONDS. I ORDERED THIS PERSONALIZED CARD FOR MY SONS BIRTHDAY. THE COST OF CARD, TAX, S&H, $17.00 ($16.+). The fact of the matter is I don't have the item delivered that I was supposed to receive by the post office, where it was delivered and whose mailbox it was left in IT WASN'T MINE. AGAIN, WHAT DID HE DO WITH MY PACKAGE?

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6:07 pm EDT
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United States Postal Service [USPS] no mail service

I have not been getting any mail here for a year. Went to the post office and placed my mail to be held there. Because of no mail being returned to sender I never get anything. Spoke to post master to resolve issues and instead I constantly get a vacancy tag in my mail box. I'm not really to sure on what to do no because iv used all resources to get mail at my address. Iv verified my address with a rental agreement and landlord has even tried.

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1:44 am EDT

United States Postal Service [USPS] regular mail

Hello my name is Davena Stewart and my mailing address is PO box 313254, Jamaica, NY 11431. However since I moved from New Jersey on March 30, 2019 I have not received any mail at my new address. The post office in in NJ is located on 26 City Hall Plaza, East Orange, NJ 07018 and I also had mail forwarded from my parents house in Queens Village to my new PO box address. Nevertheless im still not receiving mail from either addresses and its been over two months. Can someone kindly inform me as to what's happening with my mail...email address: [protected]@yahoo.com...tele [protected]

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1:04 am EDT

United States Postal Service [USPS] poor customer service

This location in Wichita is horrible! Having been a supporter of PO box convenience, they can't find staff to properly return mail to sender when asked (it's put right back into mail box) and delayed dipensation of packages by FedEx and UPS, by Amazon and other internet businesses, to PO box customers. Several times, I received tracking notification that my package arrived at Munger, I go there and am told no one can retrieve it for me for another day! So I go there the next day and still no package in the mail locker! The problem is Sean, the pretend supervisor, who is a bully and misogynist. He should not be in contact with customers at all. He should be banned to the back of the building! He made a disabled woman whom he knows is a regular customer, go back to her car to get her drivers license and held her package hostage, after everyone heard him say "I know you, I talked to you yesterday, " then refused to give her, her own paid FedEx package! So this is how USPS treats recipients of other shippers! They handle them so they are not delivered quickly, and punish the customer when they won't do their job and hand over the package to the PO Box customer. USPS charges $70 annually for PO box rental, then Munger refuses prompt delivery to the boxholder when packages arrive. Pathetic. If you're a nasty person, you shouldn't be in customer service and create a crisis for a disabled person just getting their mail.

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8:28 am EDT

United States Postal Service [USPS] letter returned

Mailed letter to resident at 1104 south beech st. address was effective 6/1/2019 for new customer. If the carrier did not recognize the name she should have held the mail ten days before sending it back to sender. She did not do this since I received letter back 6/10/2019. The letter was returned not deliverable as addressed.

I worked for USPS thirty two years and know the correct procedure.

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12:29 am EDT

United States Postal Service [USPS] mail not being held

Repeatedly mail is not held. Four times during the last four months mail has been delivered the first day of a hold period and is there until I return back in town. I have repeatedly complained to Charlie the supervisor if the 1706 nw 24 th st post office 97210. I have written. Attention Charlie on the top of the yellow hold mail request forms. The problem is not my regular carrier but those who cover for her. This last time I left I submitted the hold mail form and removed my mail box so the mail would not be left. Wrong. When I returned I discovered that the mail had been left anyway by the front gate. During the week it had rained and so when I returned from out of town I found the wet mail. Again I complained to supervisor Charlie who told me to leave a note saying do not deliver mail in my mail box when I was gone. I will not do this since it tells everyone that the house in empty and a good target to break in and rob. What do I do? [protected]@gmail.com

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4:19 pm EDT
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United States Postal Service [USPS] I am complaining about my package not delivered.

Hi
I sent the pacakage to Mr. Erik Menchaca 755 International Blvd Apt T-88, Houston, Tx 77024 .
The tracking number 9402109699938479552339

It shows ITEM delivered with individual but Erik said it was not left with individual because no one in the apartment.

Please can you find the pacakge left with whom and is there any proof of delivery.

Please investigate and get back to me asap.

Thanks

email: [protected]@gmail.com
or
cell: [protected] Sebder Mr, Raza)
or
cell: [protected] erik (Receiver)as well
Thanks
Please inform to both cell phones via text and email as well.

Thanks
Raza Ahmer
2442 Bouck Ave
Bronx, NY 10469
Cell: [protected]
Sender

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PunkBallerina46
, US
Jan 02, 2020 5:25 pm EST

I am so sick of yucky weather ruining my visit with the mail truck. I am going to build a tunnel to block yucky weather which will say "warning: detour ahead - do not drive past my house".

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PunkBallerina46
, US
Jan 02, 2020 5:23 pm EST

I am so sick of the yucky weather ruining my surprise visit with USPS. I am going to build a tunnel for free to block yucky weather which will say "warning: detour ahead - do not drive past my house".

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5:45 pm EDT

United States Postal Service [USPS] non delivery of package

Hello. I recently ordered two small items from Amazon. Amazon shows these items as being delivered to my address on 29 March 2019 by the USPS. This did not occur and the items have still not arrived as of this date, 7 April 2019. The tracking number is 9300120111403464542404.
My address is 250 Seven Farms Drive, unit 301, Charleston SC 29492.
Please advise. Thank you.

r.earl.[protected]@gmail.com

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