UnderArmourcustomer service 888 issues

B Aug 06, 2018

Today, I was on hold twice today with customer service rep to talk to and was disconnected with a message that the team was going to take a time out. The first time I was on hold for 1 hour 20 minutes and the second time for 1 hour 30 minutes. Why did no one ever take my call for help? Did communicate with someone on chat who was not helpful. I insisted on talking to a customer service supervisor and information was taken but no follow-up call was ever received.

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