The complaint has been investigated and
resolved to the customer's satisfactionResolved ULTA/ hair &stylist& Trina — worst hair dying and service experience!
resolved to the customer's satisfaction
That’s the worst hair salon! Never ever dye your hair at the salon located at ULTA Edgewater NJ Hair Salon, you will DEFINITELY regret it! The price is high; their standard of coloring is disaster. The service is just as bad as their skills (not that they have any skills whatsoever). It's basically a HORRID experience, and it resulted in a tragedy (my hair color is HORRIBLE)...
Stylist (I am not sure if she deserved to be called like that) Trina has no knowledge about coloring.
I simply explained to her that I wanted to go back to my natural color medium blond and I ended up with the worst hair color of my life. Now I have two tones - too dark near my roots and the rest is very light. Trina didn`t want to fix her mistakes. She forced me to talk to general manager of ULTA store who didn`t want to cooperate ether and solve the problem. So I left salon crying with horrible hair color .