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overcharging
Uber charged my son $490.23 for a ride that usually costs $54 at 2:30 AM on New Years morning. That is over eight times the normal rate! He did not know the fare until he arrived home. The driver was apologetic but he said he could not do anything about it. I have disputed the amount but so far no reduction has been offered.
Read full review of Uber Technologies and 8 commentsAbout Uber Technologies
The Uber platform allows users to request a ride through their smartphone app, which then connects them with a nearby driver. The app provides real-time updates on the driver's location and estimated arrival time, making it easy for users to plan their journey. Uber offers a range of ride options, including UberX, UberPOOL, and UberBLACK, catering to different needs and budgets.
One of the key advantages of Uber is its affordability. The company's pricing model is based on supply and demand, which means that fares can vary depending on the time of day and location. However, in general, Uber rides are often cheaper than traditional taxis. Additionally, Uber offers a range of promotions and discounts, making it even more cost-effective for users.
Another advantage of Uber is its convenience. Users can request a ride at any time of day or night, and the app provides real-time updates on the driver's location and estimated arrival time. This makes it easy for users to plan their journey and avoid the hassle of waiting for a taxi on the street. Additionally, Uber drivers are often more reliable than traditional taxi drivers, as they are rated by users after each ride, ensuring a high level of service.
Uber has also been praised for its safety features. The app provides users with the driver's name, photo, and license plate number, ensuring that they can easily identify their driver. Additionally, Uber drivers are required to undergo background checks and vehicle inspections, ensuring that they meet the company's safety standards.
In conclusion, Uber has revolutionized the way people travel by providing a more convenient, affordable, and reliable alternative to traditional taxis. The company's platform has become a global phenomenon, and its popularity shows no signs of slowing down. With its focus on safety, affordability, and convenience, Uber is set to continue disrupting the traditional taxi industry for years to come.
Overview of Uber Technologies complaint handling
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Uber Technologies contacts
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Uber Technologies phone numbers+1 (877) 223-8023+1 (877) 223-8023Click up if you have successfully reached Uber Technologies by calling +1 (877) 223-8023 phone number 0 0 users reported that they have successfully reached Uber Technologies by calling +1 (877) 223-8023 phone number Click down if you have UNsuccessfully reached Uber Technologies by calling +1 (877) 223-8023 phone number 0 0 users reported that they have UNsuccessfully reached Uber Technologies by calling +1 (877) 223-8023 phone number+1 02001257336+1 02001257336Click up if you have successfully reached Uber Technologies by calling +1 02001257336 phone number 0 0 users reported that they have successfully reached Uber Technologies by calling +1 02001257336 phone number Click down if you have UNsuccessfully reached Uber Technologies by calling +1 02001257336 phone number 0 0 users reported that they have UNsuccessfully reached Uber Technologies by calling +1 02001257336 phone number
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Uber Technologies emailssupport@uber.com100%Confidence score: 100%Support
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Uber Technologies address1455 Market Street, Suite 400, San Francisco, California, 94103, United States
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Uber Technologies social media
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