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TWX Magazine Customer Care Service

Synapse Group, Inc.

225 High Ridge Rd
United States - 06905

Customer Support Phone Numbers

+1 877 856 6298 2 1

TWX Magazine Complaints & Reviews

TWX Magazine / money magazine subscription

Purok on Sep 20, 2017
I never authorized "automatic" renewals". My credit card was charged for a renewal a few days ago for Money Magazine. Please cancel immediately. I do not want automatic renewals. Account number is #2590 8323 050 #MO Expires November 17 My name is Robert David Haman address 1409 Crossbill...

TWX Magazine / People magazine

7039 on Feb 27, 2017
I did not authorize the payment to be done through PayPal. I contacted PayPal who cancelled the payment request, however the payment had gone through. I had no communication from TWXPeople that payment was being requested. I want a full refund of $114.21 immediately. The refund can either...

Twx Magazines / Recurring charges

skiddles5 on Sep 22, 2014
I never ordered "free" magazines. We only used our credit card for gas. I did order sports illustrated for my husband years ago - that's it. Perhaps i used that credit card - don't remember. We always got the sports illustrated and were happy with it. Then, suddenly, all these...

TWX Magazine Subsciption / Unapproved debit fom bank account

ajs30161 on Aug 9, 2012
My bank has charged me a $36.00 overdraft fee because of this unauthorized debit

Twx Magazines / Still getting charged, even AFTER I cancelled.

xStillDollx on Jul 5, 2012
Wow... I know I'm stupid for signing up for "free" magazines from FYE. But I was feeling pressured due to the line behind me, and I was trying to say no, but the guy was adamant I try it. So, stupidly enough, I said "okay". It was alright for the free magazines that came; Sport...

Twx Magazines / Charged without notice

reapaholic on Mar 27, 2012
If you shop at FYE or any other similar retailer PLEASE READ AND BEWARE!!! A company called "TWX Magazines" has teamed up with a few retailers. They employees at these retailers are given orders to push the magazine onto customers. From my experience the employees at the retailers make...

Twx Magazines / Fraudulent Charge

SKC85 on Nov 22, 2011
BE AWARE: When you call TWX to cancel your "subscription, " it will give you options that sound like they are cancelling your "subscription" and "refunding" your money, but you actually have to wait until the last option (#3 for me) in order to completely cancel the "subscription" and be...

Twx Magazines, New York / Unauthorized charge of my credit card

pflerova on Oct 24, 2011
There was an uathorazed charge to my credit card. I haven't order any subscriptions. I was given a half year free subscriprion for fullfilling the Surveys for Modnique.com. The site system is made in a tricky way, so that when you agree to the one point they fraudulently impose you...

TWX Money Magazine / Theft from Paypal account

suechik37 on Jul 8, 2011
They billed me 16.95 taken out of my Paypal account. I haven't ordered a magazine from them since 2008 and never authorized recurring payment.

Twx Magazines / Unauthorized charges to my Discover card

Kevin Mccluskey on Jun 28, 2011
I was billed on 3 separate dates for Eating Well, Womens Day and Health Magazines. This appeared on my Discover Card totaling $86. I have disputed this thru discover and they are investigating. I would like to speak to someone with TWX and was unable to get a human. This company is a piece...

TWX Magazine / Beware

Tenz on Jun 7, 2011
Subscribed for one year of Magazine in Aug of 2010. On June 6th 2011, I was charged $1.00 on my credit card from TWX Magazine. I called number 1*877*813*0320 which I found on this thread (they have several different toll free numbers), kept pressing zero to reach a customer service. After...

TWX Magazine / Did ot want magazines

Linda Berry on Apr 14, 2011
I had ordered some makeup through the phone. After I ordered they told me I would be eligible to receive magazines. I told them I did not want any magazines. I checked my bank account today and there were 2 charges. 1 for $5.97 and another one for $25.00. I called my bank and they said it...

TWX Magazine / Magazine Scam

Tropix on Mar 29, 2011
Beware of TWX's scam. They offer you free magazines for three months, then they charge your credit card $84 for it. This happened to me when I ordered People Magazine. After arguing with People Magazine for a long time, I finally got a number then will get through; I want to share it...

TWX magazine subscriptions / unauthorized subscription charges

hardys on Mar 7, 2011
Over a year ago when I was checking out with purchases from Stein Mart I was told that they were offering 3 mos. free magazine subscriptions as a "thank you" to their preferred customers. I declined at first saying I was not interested in subscribing to any magazines. The cashier...


They have debited/credited my account for a magazine subscription that I have cancelled with the magazine itself. The first time I called them and told them that I did not want the magazine(s) renewed. They returned my money but now they have done so again. I do not want any magazines at...

TWX Magazine / No warning

Purchased from Stein Mart and was informed that I "won" 3 months of free magazines. I initially said no, but the clerk insisted that there were no strings attached. I would be sent the OPTION to renew if I wanted to - I would not have to cancel. Well now I have a $58.95 charge to my debit...

TWX Magazine / never order these magazines

I never spoke nor gave information to these people about these Magazines. On June 23, 2010 they took $76.00 and $20.00 out of my Chase account. I never gave them my Chase account number someone how they got into my account and stole my money. I call this number 1-877-813-4977 and the...

TWX Magazine / fraud, scam

I was recently charged by the TWX Magazine company for magazines I did not order. They overdrew my account by $100 and caused a lot of problems for me. I contacted the company and they said they would deposit the money back in my account in 72 hours. I then contacted my bank AGAIN, and the...

Twx Magazines / fraudelent credit card charges

I placed a order online for work uniforms in may of 2009. I was told I was going to receive a gift of three free magazine subscriptions for a year for only a $2.00 one time charge for shipping. Not only have I never received a single magazine, but was charged two $2.00 charges and one...

TWX magazine subscription / Unauthorized magazine subscription charges

My credit card was billed for magazine subscriptions when I was only supposed to recieve 3 free copies and that was all. I never agree to paying $71, $29 and $27 for subscriptions to TIME, Maxim and Blender magazines. I assure you I am NOT the forst complain this company has against it and...

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