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Tupperware India Customer Service Phone, Email, Contacts

Tupperware India
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1.9 67 Reviews

Tupperware India Complaints Summary

15 Resolved
52 Unresolved
Our verdict: When using services from Tupperware India with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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4:01 pm EDT
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Tupperware India Managing director-achinta banerjee;pramila jhawar-umang party sales;damandeep kaur director sales

My manager id -[protected]

pooja. [protected]@yahoo.com

Very unfair is going in Tupperware India

MD of Tupperware India Achinta Banerjee and Pramila jhawar (Umang Party sales) Distributor

kick me out as I came in top sales in india and in top recruits in india

He blocked my application I cannot order any more and he is not replying me I mailed him 20-25 times

Please take strict action against him and please help me back sonthat I can place orders as I am team leader and 60 consultants working under me

Please help and resolve as early possible otherwise it will be published in all news channels for fraud in Tupperware India and file case in Court

URGENT RESOLVE PLEASE

image0. pngimage1. pngimage2. jpegimage3. jpegimage4. jpegkick me out as I came in top sales in india and in top recruits in india

He blocked my application I cannot order any more and he is not replying me I mailed him 20-25 times

Please take strict action against him and please help me back sonthat I can place orders as I am team leader and 60 consultants working under me

Please help and resolve as early possible otherwise it will be published in all news channels for fraud in Tupperware India and file case in Court

URGENT RESOLVE PLEASE

Desired outcome: Umang party sales need to owe me 4lakh 50,000 indian rupes as my vredits of my sales in cheque and my gifts of 20,lakhs rupess

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Update by Pooja khanuja
Jun 02, 2023 9:16 am EDT

Subject: Unfair and unjustice



Very unfair is going in Tupperware India

MD of Tupperware India Achinta Banerjee kick me out as i came in top sales in india and in top recruits in india

He blocked my application i cannot order any more and he is not replying me i mailed him 20-25 times

Please take strict action against him and please help me back sonthat i can place orders as i am team leader and 60 consultants working under me

Please help and resolve as early possible otherwise it will be published in all news channels for fraud in Tupperware India

URGENT RESOLVE PLEASE

I attach audio that shows that Pramila jhawar mam and her manager want order from me as i guve orders of more than 10 lakhs in week but they do not want to have order in my name and this audio even shared with Achinta banerjee sir and damandeep kaur and bhavani mam but no one is taking action and they blocked my orders and defame me and take me down

Please help or forward issue to seniors to resolve as i have 60 consultants and now in between they blocked my orders so now from whom they continue there id and even my baby manager muskan i had lot of orders and i achieved many activites in march and april month and cheque of lakhs ruppess due everything how it will go on ,

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Sent from my iPhone

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3:24 pm EDT
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Tupperware India Complain for MD Achinta Banerjee and umang party sales

I have encountered unfair treatment, unjust termination, and a complete lack of transparency in the process.

I have been a dedicated and successful member of the Tupperware team, consistently achieving top sales and recruitment figures during the first quarter of this year. My performance and results were a testament to my hard work, dedication, and passion for the company's products and values.

However, despite my achievements, I have recently been subjected to discrimination and unjust actions within the organization. It has come to my attention that some of my competitors have managed to maintain their positions and gain undue advantages by cultivating personal relationships with Achina Banerjee, the Managing Director of Tupperware India.

To my utmost disappointment, I was abruptly terminated from my position without any substantiated evidence or a fair opportunity to defend myself. This termination has caused significant distress and financial hardship for me and my family. It is deeply disheartening to witness the erosion of trust and the disregard for meritocracy within an organization that I once held in high regard.

I firmly believe that I have been wronged and that my termination was a result of favoritism and bias rather than a fair assessment of my performance. I request that a thorough investigation be conducted into the circumstances surrounding my termination, taking into account any relevant evidence, such as sales records, performance appraisals, and testimonials from satisfied customers and team members.

Furthermore, I need help in reconsidering the decision to terminate my employment at Tupperware India and reinstate me with the rights, privileges, and responsibilities of my previous position. I am confident that an objective review of the facts will demonstrate my competence and dedication to the company's success.

In addition to rectifying the unjust treatment I have endured, it is crucial that Tupperware India takes steps to foster an inclusive, transparent, and merit-based work environment for all employees. By promoting fairness, accountability, and equal opportunities, the company can restore faith in its leadership and create a thriving and motivated workforce.

I kindly request your immediate attention to this matter and an update on the progress of the investigation. I am available for any further discussions or providing any additional information that may aid in resolving this issue. I remain hopeful that my concerns will be addressed promptly and justly.

Thank you for your understanding and assistance in this challenging situation.

Yours sincerely,

Pooja

In both pictures i am in top 1(puja)image0.jpegimage1.jpeg

Desired outcome: If case not resolved in 1-2 days it will be published on all news channel and will be a court case

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2:28 pm EDT
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Tupperware India Complain for unfair and unjustice in tupperware india

have encountered unfair treatment, unjust termination, and a complete lack of transparency in the process.

I have been a dedicated and successful member of the Tupperware team, consistently achieving top sales and recruitment figures during the first quarter of this year. My performance and results were a testament to my hard work, dedication, and passion for the company's products and values.

However, despite my achievements, I have recently been subjected to discrimination and unjust actions within the organization. It has come to my attention that some of my competitors have managed to maintain their positions and gain undue advantages by cultivating personal relationships with Achina Banerjee, the Managing Director of Tupperware India.

To my utmost disappointment, I was abruptly terminated from my position without any substantiated evidence or a fair opportunity to defend myself. This termination has caused significant distress and financial hardship for me and my family. It is deeply disheartening to witness the erosion of trust and the disregard for meritocracy within an organization that I once held in high regard.

I firmly believe that I have been wronged and that my termination was a result of favoritism and bias rather than a fair assessment of my performance. I request that a thorough investigation be conducted into the circumstances surrounding my termination, taking into account any relevant evidence, such as sales records, performance appraisals, and testimonials from satisfied customers and team members.

Furthermore, I need help in reconsidering the decision to terminate my employment at Tupperware India and reinstate me with the rights, privileges, and responsibilities of my previous position. I am confident that an objective review of the facts will demonstrate my competence and dedication to the company's success.

In addition to rectifying the unjust treatment I have endured, it is crucial that Tupperware India takes steps to foster an inclusive, transparent, and merit-based work environment for all employees. By promoting fairness, accountability, and equal opportunities, the company can restore faith in its leadership and create a thriving and motivated workforce.

I kindly request your immediate attention to this matter and an update on the progress of the investigation. I am available for any further discussions or providing any additional information that may aid in resolving this issue. I remain hopeful that my concerns will be addressed promptly and justly.

Thank you for your understanding and assistance in this challenging situation.

Yours sincerely,

Pooja

In both pictures i am in top 1(puja)image0.jpegimage1.jpeg

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Is Tupperware India legit?

Our verdict: Complaints Board's thorough examination reveals Tupperware India as a legitimate entity with notable strengths. Despite a 22% resolution rate on customer complaints, which invites a closer look, Tupperware India stands out for its commitment to quality and security. Clients considering Tupperware India should delve into its customer service record to gauge compatibility with their expectations.

Tupperware India earns 91% level of Trustworthiness

Perfect Trust Endorsement: Tupperware India achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Tupperware India. The company provides a physical address, 3 phone numbers, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

The age of Tupperware India's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Tupperwareindia.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Our scan shows Tupperware India website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information.

Tupperwareindia.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Tupperwareindia.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • Despite a high level of trust, our investigation found issues with Tupperware India's service, including poor customer service, lack of accountability, and responsibility to resolve complaints. Customers may face long wait times for responses, receive generic or unhelpful answers or no response at all. Only 22% of 0 complaints were resolved.
  • No reviews for tupperwareindia.com on popular sites. Be cautious and do additional research. Look for information about the Tupperware India and be careful with personal information or transactions.
  • Tupperwareindia.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The tupperwareindia.com may offer a niche product or service that is only of interest to a smaller audience.
  • Tupperware India protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
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7:08 pm EDT
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Tupperware India Complaint

Ongoing complaint for about 3 years. Tupperware does not stand behind their lifetime guarantee! I have been trying to get a replacement for a small container. Every time I call they tell me it is due to a change (Update?) in their policy and is under review. For three years. I have a ticket number and they can pull me up on their computer but that is as far as it goes. Under review. The part sells retail for $27 dollars but I will not do that on principle. Gal on the phone told me to return the part to a warehouse in Florida. City, she didn't know. Address, she didn't know. Phone number... I could research that out. Hard to do if I have no city, isn't it? Well, I guess things have changed for Tupperware. They are not the solid company I used to know. I have only ever returned 1 item before and that was 10 years ago. Sincerely disappointed!

Desired outcome: I need the replacement part as it is part of a set. Reference# and Incident number #[protected]

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7:01 pm EDT

Tupperware India Cracked lids

I have tried over that past nine months to have the cracked lids replaced. I tried to contact my local representative, she never returned by text messages. I have sent messages through the website and no one has responded. My email messages have bounced back to me as being undeliverable and when trying to contact them by phone I am left on hold indefinitely. The one time I was able to reach a person via the phone (Vanessa, 11/5/2021) she stated she would file a claim and send me an email confirmation. I never received said confirmation.

The claim number Vanessa gave me was [protected].

The lids that need to be replaced are:

3 of 310-55

1 of 230-15

4 of 812-27

3 of 1616-6

Desired outcome: I would like the lids replaced.

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6:31 am EDT
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Tupperware India tupperware chopper

Dear Sir/Ma'am,

This is with reference to the Tupperware vegetable & fruit chopper purchase from flipkart on 28th Feb'19 and order delivered on 1st Mar'19.
Invoice has been attached for reference.

Date of the incident- 14th Oct'19
Client number-[protected]
Full description of the incident- my chopper string/ pull cord has been broke off from the middle and now its not working
Desirable resolution of your complaint- requesting you to Replace it with the new one as it is just 6 months i have purchase the product and that too not used so frequently.

Looking for the positive response from the Tupperware.

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2:57 am EDT

Tupperware India replacement

Dear sir,
as i am a dealer in tupperware for more than 15 years now as i am a senior citizen my health does not permit me to do the buisness why my replacement is not taken it is said i have to be active for 2 weeks doing a buisness of rs 3500 a weekthat comes to 7000 thousand why are we pressured to do when the company had said life time replacement

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1:50 am EDT

Tupperware India executive lunch box (yellow & green)

We have purchased one Executive punch box (which comes in 4 sets, 2 box with bigger size and two with smaller size), couple of years back.

As its known Tupperware products comes with a lifetime guarantee.

While using this not very often, and while not in use it kept under proper storage. But now we are facing breakage in the upper cover of this boxes (in the Green 2 boxes), while the Yellow one is perfectly working in good condition.

Attaching here images of the problem. We are hopeful will get some proper solution from Tupperware in this matter.

We can be reached on mobile [protected] and email on pintu.[protected]@gmail.com

Thanks
Pintu Bhandari

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9:26 am EDT

Tupperware India water bottles are not exchanged

we are informed now that Tupperware bottles are not covered under the guaranty .why does this policy changes now? why customer will prefer this costly bottles? what makes the difference between the bottles of Tupperware and other companies bottles? this type of step taken by the company may lead to loosing its trust with the people ... it also make us ashamed firstly making promises to provide free exchange policy and then with passage of time company does not stand by its words if u have to change your policy then you should not make false promises...please provide me answer to my complaint on me email...[protected]@gmail.com

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1:23 am EST

Tupperware India replacement issue

Hi,

I am fan of Tupperware and my household items are filled with Tupperware by 80%.

But, when I try to replace my lids(acceptable damages) with Ashok nagar branch - the response was very poor and lot of rules which is really annoying. Few of them below.. pls let me know if this rules are really applicable.. If so, why not it be published in website.

I have been asked to register as a sales person (with aadhar proof ☹) etc to get an id.
Only Tuesday noon to Wednesday alone replacement is acceptable.
Maximum of 5 quantities alone accepted /model (same lids).
45days is the time line for getting the replacement ?
The response and the way they treat customer will make they don't buy Tupperware anymore .

Can I get clarity on the above questions raised..

Expecting a better services. !

Rgds,
Bala R

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2:43 am EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Tupperware India has left an official reply on this complaint.

Tupperware India microwave plates

I have been using these green Tupperware microwavable plates. Yesterday, while heating up dinner, to my surprise the plate melted & the material started boiling. It was highly unexpected from such a prestigious company. Thankfully a majomajor accident was avoided as the surface was boiling when I took out the plate. Will I get an explanation or replacement?

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7:27 pm EDT

Tupperware India customer service department

I placed an order with Tupperware. The website wouldn't allow me to use a different shipping and billing, even though I thought it would and placed the order, after seeing that it was shipping to my billing address, I immediately tried to change it. You can't. Contacted a person on live chat, he also couldn't help, called them, they couldn't figure out how to change the address but put me on hold for 25 mins before I was "disconnected". I called back and canceled the order. The next morning, 2 debits from Tupperware had been deducted from my checking account. I call, the customer service rep was extremely rude, after explaining what had happened, looked up my order told me that it had not been canceled, when I told him I was on the phone for an hour the previous night trying to get this situation taken care of and was told it was canceled and that I didn't understand why 2 debits came out of my account, the rep told me that if I didn't calm down he wasn't going to help me and told me that was my first warning. He then asked me to hold, however, I was straining to understand what he said because he spoke in a heavy foreign accent, I didn't answer immediately and he repeated himself, very rude, when I replied yes, he said something I couldn't understand and told me that was my second warning. I was in disbelief. I hung up and called back. The next rep I was connected to told me that my order was canceled the previous night and she didn't understand why 2 debits came out and suggested maybe I placed the order twice. To which I replied, I only received one email confirmation. I was put on hold a couple more times while they tried to figure it out. They didn't and told me if the refund didn't go through I could send them my bank statements and dispute the charges. One of the debits were refunded, one was not. Also, I've emailed the company 3 times and they have not replied.

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4:48 am EDT

Tupperware India unethical behaviour of customer service agent

i have bought a tupperware chopper from your tupperware agent as it is already costly and its thread has been broken and i am repeatedly calling the agent and she is just ignoring my phone call as once she picked the call and i have told her about my complaint and after that she is continously ignoring my call icant understand what to do now as tupperware chopper is already a costly product and there is no respnse from customercare and the agent also so please look into the matter and company should see about appointing their agent as if they cant provid eafter sale services then they are ruining the company brand image as from now ownwards i willnever recommend anyone to buy tupperware products due to irresponsible behaviour of ur customer care services and services of ur agent
sonia agarwal
[protected]@gmail.com

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2:37 am EDT

Tupperware India product chipped

I have bought a big Jar of Tupperware some time back, though we did not have an opportunity to use the container regularly, we use as and when there is an occasion. - but to my surprise, it just slipped from my hand and the container had chipped with a big crack.

is Tupperware's began to compromise on quality?

The product was similar to a vessel with lid (big container) Attached photograph

Regards

suresh

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2:42 am EST
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Tupperware India 2 litre bottle, broke

I am really disappointed.

In September last year, I purchased a 2 litre water bottle. 2 weeks later the bottle cracked. I then gave it back to the lady that I bought it from, she said she will send it back although it will take about 3 months and I will get a replacement.

It has not been 2 months and I have not even received feedback.

Upon calling Tupperware, Xhanti said I should phone stores in my area and see who has stock of a bottle. Firstly I have a problem with a product and secondly I should phone and see who has stock.

By now I should have received my bottle as well as a courtesy gift for the fault and inconvenience.

Your urgent response will be highly appreciated.

Kind regards
Sudisha

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11:59 am EST
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Tupperware India missing lid and zero help from consultant or customer service

I have loved Tupperware for many years, but I'm sad to say I will never, ever purchase another Tupperware product because of a consultant who does not get back to her customers and Tupperware customer service.

Three weeks ago, I was at a Christmas Barn Sale and passed a Tupperware booth so I stopped. I chatted with consultant, Amber Czech, and ended up buying a canister set from her. When I got it home, I found that the lid on the smallest canister was missing. I know it was at her booth and assumed it had fallen before it hit the bag. I emailed Amber with the email on her business card thinking I didn't want to call her as she was still at the sale and assumed she'd get right back to me.

Wrong. Now it is 4-5 emails and 1 phone call (left VM) later and 3 weeks have passed and I have yet to hear from her. I contacted her 3 of those times via her Tupperware website and the last time I said if I didn't hear from her, I would contact corporate.

My experience with them was frustrating at best. Initially, it was we're here to help, blah, blah, blah. When they found out I had no order number because I DID NOT order, I bought on the spot, they said they couldn't help me. They said I had to solve this through the consultant. After 5 attempts to contact her and hearing nothing, I doubt that is possible.

I asked if they could treat it as a "broken" product and just send me a lid. Nope, couldn't do that because it was missing not broken. I said if this is your policy, maybe you should tell your consultants that they cannot hold "unofficial" parties. She said it is totally up to the consultant. Well, Tupperware, you have one consultant who is making your company look mighty bad and I for one will never purchase from you again. You need to take care of your customers and this would have been such a simple fix.

My last attempt at contacting Amber said I want to return this product. I'm sure there will also be no response.

I am one unhappy customer and you can be sure I will shout this from the rooftops! How simple would it have been to just say we'll send you a lid or we'll send you a lid and you pay S & H, but to offer no other solution than to contact a consultant who is completely unresponsive is ludicrous.

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Update by djmelmom
Dec 17, 2017 8:05 am EST

Good idea. I guess the biggest thing is that I should not have to pay anymore since I already paid for a product, but it was incomplete. Terrible that they wanted you to pay so much when I thought it was free replacement. Thanks much for the suggestion~

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10:26 pm EST

Tupperware India shaker, tiffin lid & tiffin

Dear sir/ ma'am
I am an old and worthy customer of your product, but unfortunately I faced serious issues with the said products. The shaker lid was not functioning properly it kept popping so got it changed. My shaker was red in color but in exchange got green part... Now that green inner wheel is cracked and the shaker collects vacuum hence isn't working properly. So is the case of one tiffany kind of fruit tiffany & the other which is a little bigger the lid is all cracked up I wish to get all the parts and frankly speaking I have lost all hopes from tupperware products. Inca's the complaint is heard surely the name tupperware will hold its commitment else its a big bye.
Thanking you
Varuni r-5/77 raj nagar ghaziabad u. P

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9:39 am EDT

Tupperware India set of 4 tupperware 1.7 l storage containers

I had purchased a set of 4 containers last year from a stall at ganpati pandal in skyline oasis society, vidyavihar. Now when I unpacked the product for use for the very first time, I found that 3 of the 4 containers were chipped. B
I can send across pictures of the defective product.
I need a replacement of the defective pieces at the earlieast.

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1:37 pm EDT
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Tupperware India not receiving email with summary and confirmation/shipping fees

I ordered 6 items on september 29 and was given an order number along with the message that I would receive an email containing the summary of my order and tracking information. To date, I have yet to receive the same. I went through my consultant in an attempt to find out about my order and she was able to get me the tracking number which shows it was sent fedex smartpost, so you charged me over $12.00 for shipping just to have the order sit at fedex for two days before being handed off to the post office, which will take another three or four days to get to me. This is ludicrous. I would have not paid that much shipping if I knew it was only going to go through the post office. They do not charge that much. I will never order tupperware again. You received payment immediately, but then did not follow through with your promises of an email providing a summary and tracking information. I do not know of a desirable resolution, but I will make sure to tell everybody I know not to order from tupperware since they do not follow through.

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10:52 am EDT

Tupperware India canisters

I called the customer care line to see about getting a lid to my brown canister that cracked. The agent was fairly nice but was unable to replace my part. He did say he could replace the whole canister but I would have to pay shipping which would have been paid if he could have sent the original part. Which, ok it is being replaced but will no longer match what I have. I stopped buying Tupperware many years ago for things like this or the rep would credit the broken item and apply it to the next purchase but what was credited would not cover replacing a like item. I went ahead and paid for the shipping of the new canister but I am not happy on the fact it will not match the other 4 canisters in my set!

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Tupperware India contacts

Phone numbers

1800 103 6678 +91 12 4432 2222 More phone numbers

Website

www.tupperwareindia.com

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