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Customer Service

316 Eisenhower Parkway
Livingston, New Jersey
United States - 07039

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Complaints & Reviews

Tuli Realtyawful apartment and awful service

I moved into 1106 New York Avenue - 09 on July 10th, 2019. I've seen various problems including renovation pollution related odor and itchy eyes, unusual large amount of cockroaches, tap water leak, and window leak since the very first day that I moved in but none has been solved so far (Also the stuck and leak of the bathtub, the broken screen window, and missing control button, solved in weeks). These problems cannot be found in apartment viewing. I have all reasons to believe that this property falls short of health, safety and maintenance standards of New Jersey. This unit is not in a livable condition. And Tuli Realty, LLC has failed to exercise its due care and legal duty to maintain this unit in a livable condition.

At first, I thought they had exterminators for the bug problem and building supers for the maintenance problem even though those problems happened in the first week I moved in. The exterminators were supposed to come on July 16th by the email notification. I waited for whole day but no one knocked on my door or contacted me. I found cockroaches in my refrigerator for three times in the first month I moved in. That's really disgusting. The problem of the stuck and leak of the bathtub was solved in a week by calling the building super day by day or even hour by hour. I couldn't take a shower for almost a week in the hottest days in summer. Even though I'm a student, I don't have time to wait for the maintenance for the whole day if they cannot arrive on time. I have my own things to take care of. Later, I kind of understood why the building supers for the maintenance couldn't arrive on time. Most units of Tuli Realty might have tons of problems that need to be solved by the building supers, and my unit was just one of them. I've lived in the US for 4 years but never had a horrible experience like this. I cannot stand the living environment and service. I would rather lose my credit or be put on the court than staying here and paying the rent for their awful apartment.

awful apartment and awful service
awful apartment and awful service
awful apartment and awful service
awful apartment and awful service
awful apartment and awful service
awful apartment and awful service
awful apartment and awful service
awful apartment and awful service
awful apartment and awful service

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    Jul 26, 2018

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