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Tripstadid not get refund

1
F Aug 07, 2018

I cancelled my ticket on June 1st and I requested the refund of it. They assured it will be process with 10 working days. At this time I haven't received any information about it. I have been calling but the number is out of service. I would like to know the status of the process and of course my refund.
My ticket was from Seoul - Bogota.
Reservation number: F100997391
Client code: [protected]

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