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Tripsta Customer Care Service


Karagiorgi Servias Str. 4, P.O 10562 Syntagma
Greece - 10562

Customer Support Phone Numbers

+1 646 895 6906(Customer Service)
30 37
3 8
7 25
7 12
1 4
2 5
1 5
2 3
1 3
1 2
1 4
1 4
+64 9003 0400(New Zealand)
2 10
+27 875 518 298(South Africa)
3 3
1 3
+45 7877 4300(Denmark)
3 3

Tripsta Complaints & Reviews

Tripsta / non refund of cancelled air maroc ticket 1475364883820/1475364883819 salami

Adebayo Salami on Jan 11, 2019

Dear Team, It is worrisome to note that till date we could not seal the business transaction established since 20/04/2018. I have written an official complain on 26/06/2018 to both parties (AIR MAROC and your humble self) but the airline re-directed me to you which you categorically stated that you...

Tripsta / ticket cancelled and not received money yet

kicheol kim2 on Oct 21, 2018

hi i bought the flight ticket from tripsta it was 3/10/2018 20:30 icn to syd QF368 and return was 13/10/2018 11:15 syd to kix i paid those 13/05/2018 and received the E ticket of them. so it completed. but when i went to check in, assistant said it had been cancelled already and refunded so...

Tripsta / request refund the flight ticket

Kicheol Kim on Oct 3, 2018

hi. i bought the plane ticket 13th/5 2018 on the website 2people from icn to syd 3th/10/2018. i had not informed that ticket had been cancelled so i came to airport to departure. but airline said it had been cancelled already, so my ticket was not available. so i tried to contact hompage...

Tripsta / tickets refund money not received

amaridella on Sep 27, 2018

On 06th june 2018 I purchased 5 tickets for my family through Turkish airlines from Doha to Algiers we received Etickets unfortunately while travelling upon reaching the airport we were informed that these tickets were not confirmed and consequently tickets were refunded from Turkish...

Tripsta / "refund payment not received"

Sandesh Tembe on Sep 17, 2018

I have cancelled ticket (0982553981339) from Air India in August. still i have not get my refund amount. Booking code: F102756834 I have put email in august to customer service but not yet get reply. please arrange to send my refund amount. Your customer service numbers are not reachable...

Tripsta / payment not received

Gokulakrishnan on Sep 15, 2018

Hi I have booked my flight ticket in may from Newark(EWR) to Chennai(MAA) But i had to cancel that trip. So i called the customer Care agent. He cancelled my ticket and said that refund would be processed in 7 days. but it has been 3 months i have got my refund yet. Now when i go check the...

Tripsta / reschedule flight and no communication

rangersmunro on Sep 7, 2018

we are a family of 3 travelling to Melbourne from London 25/12/18 - 12/01/19 with Garuda Indonesia for a family wedding, other family members have been advised by their booking company's that the flight is rescheduled and they have been offered alternative flights with accommodation. I...

Tripsta / payment not received

SB797 on Aug 23, 2018

Hi, I had booked my air ticket from in the month of April 2018. I couldn't travel on the mentioned date because of very poor customer service by They haven't sent me my ticket confirmation after the payment was debited from my account. on the same day, I had checked with...

Tripsta / airfare agency

MichelleTS on Aug 21, 2018

My experience with Tripsta, like other customers, was that my trip was canceled and they said I needed to ask for a refund through the airlines. When I called the airlines, they said I needed to ask for a refund through the booking agency. When I try to contact Tripsta, the only way to...

Tripsta / flight - full flex premium

Skiwi on Aug 21, 2018

I paid for a full flex risk free premium for my upcoming flight to the UK and as such I contacted Tripsta in early July, initially to change a leg of my journey well within their stated timeframes. I then received an automated response telling me to contact the carrier which I did but wa...

Tripsta / I wish to get a refund from missing flight but cannot go through the refund page at all

Anchalee Kittiaram on Aug 21, 2018

Dear Tripsta, My friend and I booked Tripsta flight from KUL-DAR-KUL but we missed flight DAR-KUL since Oman Air did not allow us to check in even we already checked in online in advance. Oman Air asked us to get refund from the website we bought the ticket. Please help us. My name i...

Tripsta / booking reference f99494111

Noronha9 on Aug 20, 2018

Just raise an issue as I did booked the tickets to travel to India from 26th July until 16th August for 4 passengers unfortunately due to personal reason one of the passenger couldn't travel we did inform the airways and cancelled the tickets for that particular passenger and the airline...

Tripsta / flight cancellation

Huzay on Aug 19, 2018

Flight Booking Reference - F102857780 I had booked a flight ticket through Tripsta in the month of May 2018, due to an error my wife's surname didn't come through in the ticket itinerary. I immediately contacted Tripsta who asked me to get in touch with Air India, I visited Air India...

Tripsta / tickets cancellation - no possibility to contact tripsta

Anna Shekhtman on Aug 18, 2018 Reservation number: F103274825 Name Anna Shekhtman Ticket number 7245365129156 Airline reservation No: JAOOZT Hello While booking my pickets I payed extra amount to ensure I will be refunded in the case of emergency: Protect your trip with MoneyBack Guarantee $63.47. Now I...

Tripsta / refund amount not received

walid mansour on Aug 16, 2018

Since I received email confirming of the cancellation for my booking F102933129 - sk19632 on 4th June 2018 tickets were Royal Jordanian Airlines RIYADH to Cairo round trip the refund didn't appear in my credit account despite many emails to Tripsta and phone calls but to no avail. I...

Tripsta / refund not received [id#270-6089801]-booking ref: f96836244

SB34 on Aug 13, 2018

We booked to fly on Iberia express through Tripsta flying from Gatwick to Seville via Madrid. The flight from Madrid to Gatwick was delayed. Please see details below. We were told by Tripsta that if "the new flight schedule meddles with your plans, please inform us accordingly, so we can...

Tripsta / did not get refund

Francilina on Aug 7, 2018

I cancelled my ticket on June 1st and I requested the refund of it. They assured it will be process with 10 working days. At this time I haven't received any information about it. I have been calling but the number is out of service. I would like to know the status of the process and of...

Tripsta / flight booked via tripsta

Pooja Verma on Aug 6, 2018

Mail received from Tripsta on 31st May 2018. "We would like to inform you that, as per your request, we have cancelled your booking F103268442, 143 SGD will be refunded, according to the service package and the fare's rules." We had cancelled the booking in May 2018 but have yet not received...

Tripsta / scam

Nishil Sanghrajka on Aug 4, 2018

I booked my flights via Tripsta in May 2018 for a family holiday which was planned for 7th Aug 2018. The money was debited from my account and an e-ticket was sent by email. Their ticket reservation number is F102875675. I decided to call the airline on 3rd Aug 2018 just to re-confirm the...

Tripsta / scam

Z Hawa on Aug 2, 2018

This company is fraudulent and will be legally pursued until passengers get their money back. I cancelled my flight with tripsta due to an airline flight change and was entitled to a full refund which tripsta confirmed. After a few months of correspondence and tripsta staff continuing to...