The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Trendy16Shop elsewhere!

A
This review was posted by
a verified customer
Verified customer
Review updated:

This company is 100% fake! They never delivered my dress and when I asked for a refund they were very nasty and rude and did not want to listen! I tried to call but they did not pick up and the only way to reach someone from Trendy16 customer service is via their live chat. First they lied all the time and claimed that my order was on its way, then they said that it was cancelled. I told them that since my order was cancelled I want to get my money back and that was the end of our communication. I'm extremely disappointed and will never order anything from them again!

RESOLVED

The complaint has been investigated and resolved to the customer's satisfaction.

Responses

  • Tr
    Trendy16 May 13, 2016
    This comment was posted by
    a verified customer
    Verified customer

    Hello Mam,

    Can you please provide me your order number and your issue you were facing, i will try my best to resolve your complaints at the earliest possible time., ...

    Thanks
    Rahul
    M/s Trendy Collections

    0 Votes
  • Na
    Natasha Parveen Jul 26, 2016
    This comment was posted by
    a verified customer
    Verified customer

    Hi all

    I am extremely unhappy with the service provided by trendycollections.in . i placed my order on 16 june 2016 and as promised on the web i WILL receive my product before EID ( 6th july 2016). up to date there was no status update nor did i receive my product. i strongly would not recommend this company to anyone. such poor service.

    0 Votes
  • De
    Deepankumar R May 19, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I have ordered an item on this site. its been 10 days I don't see any progress. And I am not able to contact them. Only way, is to contact via live chat that too 90% of times no response. Now I feel like I lost money of 4k+

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.