| +1 800 350 5420 | 2 0 |
| +1 888 456 5965 | 2 0 |
| +1 480 657 9316 | 3 0 |
We purchased a Mercedes-Benz ride on toy in September 2018 for my daughter's Christmas age 9. We research multiple companies to find the right fit. We called the company multiple times in advance of the purchase to ensure we were receiving and ordering the product we were seeking. Thi...
I was looking to purchase an electric scooter late May 2018 found this site thru google. When I apparently made the purchase the site told me that this product was out of stock. I never received an email or confirmation that the it was out of stock and they would later bill my credit card...
I ordered the items on a Sunday. On Monday and Tuesday I sent emails requesting tracking numbers. Wednesday I call in the late afternoon. We the person answered the phone I told him I was looking for a tracking number for my purchase. he told me I only ordered it 2 days ago. I told him no...
My story is the same as all the rest. No product came. I get the run around. Cannot talk to a real person. Just emails about how they are sending the tracking number again and on and on. I don't trust anything they are saying. This was a gift for my granddaughter's birthday. Consequently...
I bought a remote control car from this store as a present for my son and he was very excited about that. Since it was a present for his birthday I paid extra money for quick shipping to get the car as soon as possible. TrendTimes said that I'll get my order within 5-10 business days. When...
I purchased a remote control boat from TrendTime.com website. It arrived with the control not working. When I contacted customer service, they kept asking be to try different batteries and send them videos of what I was doing wrong. It was clear that the control was not working and I...
I must say that these toys are very expensive, but I did buy one for my son as a Christmas present. This was my first experience with TrendTimes and definitely was the last. I received my order on time and was very happy about that. I did read the reviews before I made my order and many...
I ordered a Drone from Trend Times on Nov 9, 2016 and received a confirmation e-mail. Order number 147008 for a total cost of $216.80. I have not hear another thing from them. I called them on 11/16/2016, they do not accept calls on placed orders, you must e-mail them. I sent them an...
Do not order anything from TrendTimes, they are selling damaged items and it's really hard to return anything. Ordered a toy for my son and it arrived broken, so I contacted customer service asking for a refund. They said that I have to send the damaged item back and will be given a...
I bought jeep for my son from www.trendtimes.com. This company was terrible and I highly advise all people no to buy from them. I received my order 3 weeks later, and when I opened the box, the jeep had broken bumper and lights didn’t work. The seller replied to my email and told that it wa...
I placed an order online with Trend Times on June 30 and was told I'd have my order in between 5-10 days. After 12 days I called trend times and was told my order just went out that day cause it was out of stock and tracking would be updated for me the next day. Then when tracking wa...
So, I order an RC place from www.trendtimes.com. I notice in thier online ad that the color maybe not be what you see, what they FAIL to mention is that they dont even ship the model of the same spec, but a cheaper version of. So after getting this plane, wrapping it up, my son opens it on...
I purchased a battery pack and charger and both were not functioning products. The only help I received was to be rudely brushed aside and referred to the manufacturer. When the manufacturer could not assist me, I was referred back to Trend Times to obtain a refund. Alex, the manager...
After taking a month to send a simple order its the wrong item. Contact the "live person" chat at the site, they are rude, tell you to keep what you got and will not answer the question do you have a return policy. Contact the so called support, no response, phone call is a recording. Buy...
I ordered online without checking horrible reviews of the company online.Bad reviews are everywhere about this company not shipping/shipping broken goods/other bait and switch scenarios. We ordered a $175.00 remote control boat then the company sent two emails: Please call us about your...
I purchased some toy guns from their web site on Dec. 29, 2008. They took the money from my account on January 2, 2009. I have made inquiries by phone and by EMail from their web site. They are couterious and will do everything to straighten out the order, but nothing happens. My last...
Trend Time Toys http:--trendtimes.com- advertises all over the Internet for remote control toys. Unfortunately I did not check them out, I relied on the good name of Yahoo Stores and Google. Had I checked I would have seen the numerous complaints against this company for what can only be...
Ordered a rc plane from trendtimes on 1/24/09 2 weeks later I called them up and asked for a traking number. They could not find any info on my order and said that he would check with they warehouse and contact me. The next day I got a email from the popular "samantha" that the plane wa...
I ordered and paid for an instock rc boat on 12/2/08 from Trendtimes.com. It was for my grandson for Christmas. On 12/15/08 I emailed them to see where it was because the order said 5-10 days for delivery. On 12/17/08 they responded with: 'It has shipped, should be there by...
Ordered rc boat on 12/2/08, never received. No contact from trend times. I have contested the amount with my credit card company. Check out [redacted]s!! Wish I had! Heres the BBB report: "Trend Times Toy Store Full Service Hobby Store Gas Electric RC Helicopter, Planes www.TrendTimes.com...
I ordered an electric scooter from TrendTimes that was advertised as being "in-stock". I even paid extra shipping fees to expedite the order. The scooter arrived late, had been opened, was short of parts and didn't work. Many email and parts exchanges later it still didn't work...
This company is totally dishonest. We purchased a birthday present for my son and they shipped a totally different item from we had ordered. The item they shipped wasn't even on their website and when I told them this they promptly stated that what they sent me was exactly what I had...
