Travelodge UKdebit card fraud

D
This review was posted by
a verified customer
Verified customer

Travlodge UK allows people to book hotel rooms and make payments WITHOUT verifying card information. I was subject to debit card fraud by four unscrupulous and thieving individuals who used my debit card to pay for FOUR rooms. Upon contacting my bank, I was told that Travelodge confirmed the booking and allowed these thieves to walk away and stay at their hotel...AT MY EXPENSE!
What kind of hotel doesn't verify if the card belongs to the people checking in? They have PHYSICAL access to these people, their so-called guests, yet they do not enforce measures to check if the payment methods are truly theirs. For example, if these thieves really owned the debit card, then they could produce it.
Furthermore, the booking was made at LEICESTER, GB. The card owner is thousands of miles away, and Travelodge can clearly see that when they process the payment. Shouldn't that be ringing bells?

Travelodge helps debit card fraudsters get away with their crimes. They enable thieves to use stolen credit card information.

THE CHARGE WILL APPEAR IN YOUR BILL AS FOLLOWS: TRAVELODGE WEBSITE GB(826)
Avoid this TRAVELODGE - Cheap Hotel Chain like the Plague.

Responses

  • Db
    DB Pam Jul 31, 2013
    This comment was posted by
    a verified customer
    Verified customer

    Travlodge UK allows people to book hotel rooms and make payments WITHOUT verifying card information. I was subject to debit card fraud by four unscrupulous and thieving individuals who used my debit card to pay for FOUR rooms. Upon contacting my bank, I was told that Travelodge confirmed the booking and allowed these thieves to walk away and stay at their hotel...AT MY EXPENSE!
    What kind of hotel doesn't verify if the card belongs to the people checking in? They have PHYSICAL access to these people, their so-called guests, yet they do not enforce measures to check if the payment methods are truly theirs. For example, if these thieves really owned the debit card, then they could produce it.
    Furthermore, the booking was made at LEICESTER, GB. The card owner is thousands of miles away, and Travelodge can clearly see that when they process the payment. Shouldn't that be ringing bells?

    Travelodge helps debit card fraudsters get away with their crimes. They enable thieves to use stolen credit card information.

    THE CHARGE WILL APPEAR IN YOUR BILL AS FOLLOWS: TRAVELODGE WEBSITE GB(826)
    Avoid this TRAVELODGE - Cheap Hotel Chain like the Plague.

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