TrailBuilt
reviews and complaints

When it comes to off-road vehicle enthusiasts, having the right tires is key to getting the most out of your ride. So, when I decided to upgrade the tires on my rig, I searched high and low for a shop that could provide the selection, quality, and service that I hoped for. It was then that I stumbled upon TrailBuilt.

From the moment I found their website, I was impressed with the range of tire options they had available. I was pleased to find that TrailBuilt offered a wide variety of options, with various widths, tread patterns, and brands to choose from across their product line.

What really set TrailBuilt apart, though, was the speed and accuracy with which they processed my order. When I placed my purchase, I was anxious to receive my new tires and get them up and running as soon as possible. To my amazement, I received the tires at my doorstep within two days of placing my order! I was absolutely thrilled with their prompt and efficient service.

I’m pleased to say that the tires themselves have exceeded my expectations as well. They’re sturdy, reliable, and provide the kind of traction and versatility that I need for off-road excursions. In fact, I’ve already recommended TrailBuilt to several friends and family members, as I’ve never found another tire shop that offers the same level of expertise and dedication to customer satisfaction.

All in all, I would 100% buy from TrailBuilt again. They have customer service that truly exceeds expectations and a product line that offers the performance and durability that I need as an off-road rider. I have full confidence in their ability to provide me with the products and support I need as I continue to push my vehicle to its limits.

I have ever experienced, with the team going above and beyond to ensure complete satisfaction. It is always a pleasure to interact with the staff as their friendly demeanor and knowledgeable advice always result in successful outcomes.

Over at TrailBuilt, the website is incredibly easy to navigate, making the purchasing process simple and enjoyable. Every step of the way, from placing an order to tracking it until delivery, was seamless and stress-free. And, what is even more impressive, is the level of detail that was given throughout the entire process. This was not only helpful but also reassuring to know that my order was being efficiently handled.

Throughout my dealings with TrailBuilt, I have been astounded by the level of customer service they provide. The team demonstrated a genuine interest in my satisfaction with the products and the services they offered. They ensured that every question was answered and every issue addressed quickly and adequately, resulting in a positive experience every time.

I cannot recommend TrailBuilt enough, and it is no surprise that I rate them a perfect 5 stars. I appreciate their dedication to customer satisfaction and their unwavering commitment to providing quality items and services. If you are looking for a company that is not only user-friendly but also offers exemplary customer service, look no further than TrailBuilt.

I recently checked out TrailBuilt and I must say I was pleasantly surprised by the user-friendly ordering process. It was a seamless experience and specifically tailored to fit my truck model. That's a huge plus for those who are looking for a simplified purchasing process.

What I really appreciated about this company was their commitment to American-made products. There's something truly special about buying and supporting American-made products that can't be replicated, and TrailBuilt stays true to that notion which is just great to see.

The product itself, spacers, were exactly what I was looking for. It's always nice to have a product that does exactly what it's supposed to do, and this was no exception. Everything from the build quality to the fit and finish was spot-on.

Finally, I can't wait to get the products installed! I'm sure the spacers will perform perfectly and provide me with the extra edge I need when I'm taking on some challenging trails.

Overall, I would definitely recommend TrailBuilt to anyone looking for a quality, user-friendly, and reliable product. Their commitment to American-made products is icing on the cake.

I recently had the pleasure of purchasing tires from TrailBuilt via their website, trailbuiltoffroad.com, and I must say that I was thoroughly impressed by their fast and expedient order and delivery process. Not only did they make the entire transaction a breeze, but their customer service was also top-notch. I didn't have any problems at all throughout the process, which made for a completely stress-free experience.

Now, let's talk about the tires themselves. I've only put about 500 miles on them so far, but I'm happy to report that they are great. In fact, I'm incredibly satisfied with their performance thus far. One of the things that I really appreciate about these tires is that I haven't noticed any change in road noise or ride quality from the stock wrangler AT tires that my truck came with. This is a big plus for me because I love the smooth ride that my truck provides and I really didn't want to compromise that in any way.

Overall, I would highly recommend TrailBuilt to anyone who is in the market for new tires. From their easy-to-use website to their excellent customer service, this company really knows how to treat its customers right. And of course, their tires speak for themselves with their impressive performance and lack of noise and ride quality issues. If you want to make sure that you're getting the best possible tires for your vehicle, then look no further than TrailBuilt. You won't regret it!

I recently had the pleasure of ordering some wheels and tires from TrailBuilt, and was thoroughly impressed with my experience from start to finish. What stood out to me the most was just how easy the ordering process was, thanks in large part to the knowledgeable and compassionate customer service provided by David. In addition to helping me ensure that I had all the right products and accessories for my specific needs, David's expertise in all things wheels and tires put me at ease and made me feel like I had someone truly invested in helping me get the most out of my purchase. As someone who is new to the world of off-roading and custom vehicles, this sort of guidance and support was incredibly reassuring and invaluable.

In terms of the products themselves, I was thrilled with the quality, durability, and overall performance of the wheels and tires I received. They were exactly what I needed to take my vehicle to the next level in terms of appearance and functionality. I have no doubt that I will be ordering from TrailBuilt again in the future - not just because of the quality of their products, but also because of the truly exceptional customer service they provide. It's rare to come across a company that values both the quality of their products and the satisfaction of their customers to such a high degree, and I am truly grateful to have found them. Whether you're an experienced off-roader or just starting out, I cannot recommend TrailBuilt enough!

I recently had the pleasure of purchasing tires from TrailBuilt, and I must say, my experience was excellent from start to finish! In a market where tires seem to be constantly back-ordered, I wasn't expecting to be able to get my hands on the exact tires I wanted anytime soon. However, to my surprise and delight, TrailBuilt went above and beyond to not only locate the tires, but they even gave me a call directly to let me know they had found a set of five – exactly what I was looking for!

One thing that really stood out to me about TrailBuilt was the high level of customer service they provided. From the moment I placed my order, I felt like a valued customer, not simply another nameless buyer in a long line of customers. Their communication was top-notch, and they kept me in the loop every step of the way, ensuring that I was always up-to-date on my order's progress.

One of the things that can make or break a shopping experience for me is the quality of customer service I receive. I've had my fair share of negative experiences where I felt like I was nothing more than a dollar sign to the company I was dealing with. However, with TrailBuilt, it was the complete opposite. They made me feel appreciated and valued, and that level of care is something that I truly appreciate.

Overall, I highly recommend TrailBuilt to anyone who is looking for high-quality off-road products and accessories. They truly care about their customers and are dedicated to providing the best possible shopping experience to everyone who chooses to do business with them. If you're in the market for off-road gear, look no further than TrailBuilt – they won't disappoint!

Restoring a vehicle that belonged to a beloved family member is an incredibly sentimental and special thing to do. The process of transforming a treasured asset into a fully functional machine not only requires a great deal of love, care, and dedication but also involves spending a significant amount of money. This is exactly what I have been doing with my Dad's 1994 Dodge Ram 2500 Cummins which has been in need of serious repairs and upgrades.

However, despite the hurdles and obstacles that come with vehicle restoration projects, one of the best things about the process is the opportunity to collaborate with experts in the field who can help guide you on your journey. That's how I discovered TrailBuilt, a reputable and trustworthy off-road parts supplier who has been an absolute rock during my restoration journey.

One of the key elements of the restoration process was finding the perfect set of wheels and tires for my truck, and this is where Dylan and the team at Trail Built came in. From the moment I started my research, Dylan was there offering his knowledge, expertise and a genuine passion for off-roading parts which was priceless. His dedication and enthusiasm were both tremendously helpful and really made the shopping experience so much more enjoyable.

The wheels and tires I ended up choosing were a highlight of the project, and I must say, they did not disappoint. They really brought new life into my truck and brought me one step closer to getting my Dad's beloved vehicle up and running again - this time with top-grade parts that will surely last us a lifetime.

Overall, my experience with TrailBuilt was fantastic, and I would highly recommend them to anyone who needs quality off-road parts and wants to work with individuals who truly understand the ins and outs of the industry. Thank you, Dylan, and the entire team at TrailBuilt for being a part of my restoration journey!

If you're in the market for off-road equipment, Trail Built has got you covered! My recent experience with them was exceptional, thanks to Zach, who went above and beyond to help me make an informed choice. He patiently spent thirty minutes on the phone with me, outlining the different types of lifts and their features, so I could confidently choose the one that best suited my needs. I really appreciated the time and energy he invested in ensuring I had a positive experience with the company.

Additionally, I had to make a return of an unopened lift I purchased from them, which was a hassle-free process, thanks to their customer-friendly policies. Trail Built proved to be a trustworthy and reliable company, one that values customer satisfaction, and I am grateful for their top-notch services.

I definitely plan to use Trail Built again in the future, and I would highly recommend them to anybody in the market for high-quality off-road products. Their commitment to providing unmatched customer service, combined with their extensive inventory, means you're in good hands with them. Thank you, Trail Built, and a special shoutout to Zach for making my shopping experience a success!

I recently had the opportunity to explore TrailBuilt (trailbuiltoffroad.com) and was thoroughly impressed with my experience. It took me a couple of weeks to narrow down my options and compare all possible ordering ways in other places, but in the end, I found that this site offered exactly what I was looking for at a slightly higher price point (less than $200 more) than some of the competition. However, after considering the time and aggravation of getting everything delivered separately and assembling it myself, I opted for TrailBuilt's comprehensive package solutions.

One of the most significant factors in my decision-making process was the reliability of the site. With so many questionable online retailers out there, it can be difficult to know which ones to trust. Fortunately, I have several friends who have ordered from TrailBuilt's partner company, Customs Offsets, and have been extremely satisfied with their products and customer service. This gave me the peace of mind I needed to confidently place my first order with TrailBuilt.

What I appreciated most about my experience with TrailBuilt was the ease and efficiency of the entire process. The website was user-friendly, and navigation was intuitive, making it easy to find exactly what I was looking for. Once I placed my order, I was pleasantly surprised at how quickly it was fulfilled and shipped directly to my door. This level of convenience and attention to customer service is not always easy to come by, particularly in the competitive off-road vehicle market.

While it's still early days, and I haven't had my TrailBuilt purchase for very long, I'm confident that I made the right choice. Overall, I'm extremely happy with my transaction and would highly recommend TrailBuilt to anyone looking for quality off-road vehicle parts and accessories.

I recently stumbled upon TrailBuilt's website (trailbuiltoffroad.com) while scouring the internet for the perfect bead lock wheels for my beloved 2006 Toyota Land Cruiser. I am an avid offroader, and my Land Cruiser is my trusty companion during my off-road adventures in Mexico. However, after searching for over a year, I was unable to find the perfect wheels for my needs - until I came across TrailBuilt.

From the moment I landed on their website, I was impressed. The user interface is intuitive and easy to navigate, which was important to me as I am not very computer-savvy. Within minutes, I found the Bidlack wheels that I had been searching for and the perfect tire combination - tall skinny's.

The offset of the wheels is just right for my Land Cruiser, and I can't wait to install them on my vehicle. Although the wheels are currently on back order, I am not worried at all, as the great customer service and overall experience I had with TrailBuilt has left me feeling confident that I will receive my order in a timely fashion.

In addition to my perfect set of wheels, I was also pleasantly surprised to find the elusive Mickey Thompson tire in the exact size and width I needed - 55/85R 17 tall skinny's. This tire is the absolute perfect addition to my modified rig and will undoubtedly enhance its performance on the rocky terrain of Mexico.

Overall, I cannot express enough how satisfied I am with my experience with TrailBuilt. They have gone above and beyond to fulfill my off-road needs, and I will definitely be returning to their website for future purchases. I highly recommend them to anyone in the market for high-quality off-road equipment and exceptional customer service!

When it comes to modifying your off-road vehicle, you want to make sure you're choosing the right products and services from a reliable and trustworthy supplier. TrailBuilt, found at trailbuiltoffroad.com, offers a plethora of options to enhance your ride, but there have been some minor issues that users have reported on.

One of these concerns is the clarity around down payments and back orders. Some customers have found it confusing to understand what is required upfront, and what happens in the case of backorder situations. It's always best to have a clear understanding of how transactions are managed, so this is an aspect that could be improved upon in TrailBuilt's customer service.

However, it's important to note that the products offered by TrailBuilt are top-of-the-line and highly sought after by off-road enthusiasts everywhere. With an abundance of options to choose from, you're sure to find exactly what you're looking for to make your vehicle perform at its best. From lift kits to bumpers to lighting and more, TrailBuilt has everything you need to customize your ride to meet your specific preferences and needs.

On top of this, the team at TrailBuilt are highly knowledgeable and passionate about what they do. Their dedication to the industry is clear in the quality of their products and services, and you'll have peace of mind knowing that your off-road needs are in capable hands.

Overall, TrailBuilt is a great option for anyone looking to enhance their off-road vehicle with quality and reliable products. While some slight improvements could be made in the communication around down payments and back orders, the value and caliber of the products offered makes TrailBuilt a top choice in the industry.

I recently ordered some new wheels and tires from TrailBuilt and was pleased with the timely delivery. However, upon receiving and installing the products, I encountered a couple of issues that were disappointing. Firstly, the balancing beads left my tires feeling unbalanced, which was frustrating as I had hoped for a smooth and steady ride. Additionally, I discovered that the TPMS sensors were sadly incompatible with my Jeep, which was a shame as they are an important safety feature that I depend on. Despite these setbacks, I have to say that the wheels themselves look fantastic and I am absolutely smitten with the tires I purchased - they are a great addition to my off-road adventures.

Overall, while there were some challenges encountered, I am still happy with my purchase and the experience with TrailBuilt. They have a great selection of wheels and tires to choose from and I appreciate their prompt delivery. I do hope that they might consider looking into alternate options for balancing and compatible sensors in the future, as this could enhance the overall customer experience even more. Nonetheless, I would still recommend TrailBuilt to other off-road enthusiasts looking to upgrade their vehicles.