Menu
Write a review
File a complaint
TradeInn

TradeInn review: Great storefront until it comes to disaster management

D
Author of the review
12:14 pm UTC
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Great storefront until it comes to internal communications and disaster management. Customer support is non-existent - pretty sure they outsourced it to the cheapest AI or severely underpaid Asians. They can hold an order for months without properly contacting the customer or offering proper alternatives. There's no way to reach them if something is out of stock or if an order gets lost on its way to the customer - they just spam you with templates instead of providing coherent answers

Recommendation: If any item in your order has a "product with a delay" - remove it from the order asap

0 comments

Add a comment