Tractor Supply review: Pure incompetence

Tractor Supply hides behind a wall of filters to keep customers from identifying and making them aware of multiple problems. It's been months since I could actually place an order online, I had to call customer service who would then place the order leaving my online order in my cart. Then on my next order attempt that didn't work and I had to call customer service, I would have the first failed order parts and now a second pair. Customer service can't see my order so I have to go through the whole process again. Even when you give them the name listed online, it still takes them some time. Customer service confirmed that online orders are a disaster but there is no public statement of that fact. I moved around a year ago and it took 4 calls to customer service to get my address changed. It constantly changed back to my old address. I finally got the right address in but now it overrides my preferred closest store with the store that is closest to my old address. Now if I forget to change the store and do a "pick up" order online (which will likely not work) it will go to a store 45 miles from where I live. It's unfortunate they are so incompetent, they do have good products and are very convenient. I can do business with a company that encourages feedback to improve. I can't do business with a company that hides behind filters to keep people from providing feedback.