Town Fair Tire Centers – Over inflated tires and failure to balance and complete alignment as paid for

We made an appointment three weeks out to replace the tires on my wife's vehicle. We settled on a set of 4 brand-new Continental Extreme Contact dws06+ Size 245/45r19y with the full balancing and Alignment package.

We Dropped the car off at 10a and by 11.10a we received a phonecall that the vehicle was ready for pick up, I remember thinking that was incredible fast for a dismount, alignment, balance, and remount. especially considering how busy the store was when we got there for our appointment.

Drove my wife back to the store and completed Payment and return of car keys. My wife had an errand to run in Concord NH and took the car.

After reaching Concord, she called me and stated that the car was behaving strangely and was all over the road. I stated it may be the wind and would test drive her car upon return home.

She completed her day and came home stating that the issue was still there.

I Test drove the car and was able to duplicate the issue the vehicle was terrible on the road, wandered severely off course and had a terrible shake over 45 MPH.

I checked the tires and pressure and was shocked to find the following readings.

Driver front 54 PSI
Driver Rear 61 PSI
Passenger front 39 PSI
Passenger Rear 42 PSI

I also found all previous tire weights removed, and no new ones were added.

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