Toni & Guy Fenchurch Street — manager disrespecting staff
I am utterly disgusted in the way staff have been spoken to at Toni & Guy (Fenchurch St). I have witnessed the 'manager' Jerry, using unacceptable language and making her staff look very embarrassed and put under pressure in front of clients and fellow colleagues.
In my eyes and hopefully many others' who have a heart, this is wrong! I have been to Toni & Guy many times in the past at other locations and have never experienced anything like what I've previously seen at the one at Fenchurch Street. I now go to the salon at Fenchurch Street because I am always so happy with my hair. The girls do a perfect job every time and are always kind and pleasant to talk to.
I am not usually someone to complain, but when I see people being spoken to unfairly, made to feel bad, or even bullied in a way in the workplace, then I know something needs to be done and nobody should ignore the situation or leave it to become worse.
I would feel much more comfortable to continue coming to Fenchurch street if the manager is investigated / dealt with.