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CB Online Surveys Toluna Toluna simply unworthy of our time or joining
Toluna

Toluna review: Toluna simply unworthy of our time or joining

J
Author of the review
5:06 pm EDT
Verified customer This review was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I received no acknowledgement, response whatsoever from Toluna's Chief Research Officer Susan Vidler for over 3 months now & counting.

"Dear Susan, 

Allow me to bring my grievance about my latest complaints about Toluna to your attention. 

It seems to me that the last email I received from Ms Carrie Summer is another typical no action dragging response if not a total lie to me again. My repeated requests to be connected to a Toluna supervisor/Manager since July 2022 were all denied ?ignored

I also disagreed with the repeating account suspension & allegations against me as a decent person & honest survey participants since April 2025 as a latest example

I strong feel that my suspensions were a pure consequence of me speaking out the very truth about many of Toluna personnel, their no help/often dragging & stalling tactics, cheating surveys & excessive use of AI in handling of our complaints, & so on since I joined Toluna in 3 years ago.

Moreover, stealing my $50 worth of points does not seem very fair or just as they are my hard earned points & efforts for years

I thank you for your time & attention in this matter"

I spend lots of my valuable time contacting, reasoning with & complaining against Toluna surveys, support robot team, senior management concerning multiple issues that I kept encountering since I joined Toluna in 2022.

Such a prolonged drag of nightmares, tiring frustrations & insults if not intimidation with Toluna for over 3 years for doing their often time cheating/scam surveys for petty poor value to earned point incentives & contacting Toluna incompetent no help robotic team.

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  1. Toluna Contacts

  2. Toluna phone numbers
    +33 140 897 100
    +33 140 897 100
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    100%
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    France
    +1 (972) 732-7323
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    USA, Dallas, TX
    +1 (978) 983-2500
    +1 (978) 983-2500
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    USA, North Andover, MA
    +1 (203) 834-8585
    +1 (203) 834-8585
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    USA, Wilton, CT
    +1 (416) 733-7562
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    Canada
    +44 208 832 1700
    +44 208 832 1700
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    United Kingdom
    +61 292 382 002
    +61 292 382 002
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    Australia
    +49 698 700 199
    +49 698 700 199
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    Germany
    +39 258 215 321
    +39 258 215 321
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    Italy
    +31 208 466 743
    +31 208 466 743
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    Netherlands
    +40 256 406 900
    +40 256 406 900
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    +34 914 367 390
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    Spain
    +86 215 237 9150
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    China, Shanghai
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    +852 35 120 600
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    Hong Kong
    +91 124 412 6700
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    India
    +972 48 501 586
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    Israel
    +81 354 591 067
    +81 354 591 067
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    Japan
    +60 322 020 872
    +60 322 020 872
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    Malaysia
    +65 69 091 875
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    +971 44 280 992
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    UAE
    +55 113 587 1385
    +55 113 587 1385
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    100%
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    Brazil
    More phone numbers
  3. Toluna emails
  4. Toluna address
    5 avenue du Château, Vincennes, Connecticut, 94300, France
  5. Toluna social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 18, 2025
  7. View all Toluna contacts
Toluna Category
Toluna is ranked 29 among 32 companies in the Online Surveys category
#27 Peanut Labs Media Peanut Labs Media #28 Vindale Research Vindale Research #29 Toluna Toluna #30 Send Earnings Send Earnings #31 Victory Fort Bonifacio Victory Fort Bonifacio

Most discussed complaints

Toluna is so pretentious & a big lair
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(opinions to this review)
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