Eureka Surveys’s earns a 1.0-star rating from 0 reviews and 4 complaints, showing that the majority of survey participants are dissatisfied with their rewards and survey-taking experience.
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Cash out and email fix
I did a cash out through eureka surveys Friday the 17th of November. I heard something back the following Monday saying that it got sent to me but as I was looking I seen that the email it was sent to was incorrect. I asked them if they could fix my email and then re send to my correct one, they then took a day to reply back and say that PayPal would not let them fix my email and re send my cash out even though I didn’t do my cash out through PayPal, I asked for my cash out through Amazon. I’m still fighting for help and responses but have yet to get help and honestly I feel like they’re just trying to scam me out of money and my time I put into it!
Desired outcome: I would like for my money to be issued to me like they said it would be and not be scammed out of it. I would also like for them to keep their word in the policy they provide.
I haven't received my cashout from eureka surveys app
I cashed out Friday October 26,2023. I was suppose to receive it in 1-2 business days. I've emailed their customer support multiple times. I keep getting the same response message that I'll be contacted in 1 business day by one of their staff members & I haven't been contacted by anyone. It's really frustrating when your just getting the run around.
Eureka servey
I never had a problem getting my reward until 2 week ago i finish all my task and cashout but i never recieve my reward i contact them every dam day and all they replied back was the same [censored] over and over what is the id number on top left since I never recieve anything from them how the hell can i get that info for them when they never email me anything about my reward the only email i got from them is my rewardbis processing amd will take 2 days to recieve but 2 week came and nothing no help i left many email about this and eureka servey is striaght ignoreing me and yes i believe erueka servey employee is stealing poeple rewars when they cashout but never gotten [censored]
Desired outcome: Please just give me what i earn and finish please refund or give my reward already and stop acting like we dont know when we cashout and what is our
Is Eureka Surveys Legit?
Eureka Surveys earns a trustworthiness rating of 77%
Reliable, but always remember to protect your data.
Eurekasurveys.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Eurekasurveys.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Eurekasurveys.com you are considering visiting, which is associated with Eureka Surveys, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Eureka Surveys website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
However ComplaintsBoard has detected that:
- Eureka Surveys protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We conducted a search on social media and found several negative reviews related to Eureka Surveys. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
$5.03 tremendous virtual visa
I cashed out Thursday July 20th 2023, it said (shown in the screen shot attached) it would take up to 1-2 days to process and then I would receive an email once the visa was available to me.
I still have not received my virtual card. Or an email. I've contacted them every day and get this automated response:
"Your request (168240) has been received and is being reviewed by our support staff. We’ll get back to you as soon as possible within 1 business day (Monday-Friday, 8 AM-5 PM ET). In the meantime, please check out our list of FAQs: https://eurekasurveys.com/help
To add additional comments, reply to this email."
I even contacted Tremendous and they said they have nothing on file for my email address - [protected]@gmail.com.
Desired outcome: Receive my virtual card (tremendous virtual visa)
Overview of Eureka Surveys complaint handling
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Eureka Surveys Contacts
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Eureka Surveys emailssupport@eurekasurveys.com90%Confidence score: 90%Support
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Eureka Surveys social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 03, 2025 - View all Eureka Surveys contacts
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