After 2 months of closing, the closet door is still not installed. Nobody from TollBrother reached out to me about the missing closet door. When I reached out, no one could give an ETA. Basically, you will be left in dark.
This is just one of the issues. There are more.
1. Delay, Delay and Delay. Never trust the closing date they gave you at the sales center. It is way off. In my case, 4 months.
1. Serious roof cracks were found by my inspector.
2. Paint of the siding is not scheduled. No one follows up.
3. Broken fridge not replaced after 2 months of moving it. Still no date of delivery.
4. Strong odor. Very high TVOC.
The worst part of TB is that you think you pay a premium for "the largest luxury home builder in the U.S. But what you get is poor home quality and [censored]ty customer care. No one from TB cares about your experience. The time you spent in filling Stay away from TB if you can.