In 2024 we thought we were buying a quality-built home from a reputable builder, Toll Brothers but that was sadly not the case. We bought a 2,128-sf home which per the sales brochure stated it started from 2,128, they built a 2,048-sf home without disclosing. Ten days prior to closing we found the blueprints is how we learned of the SF. They offered and we accepted compensation but then they double slapped our face and retracted it. They stated because we selected what they said was a no-cost LifeStyle option it reduced the sf. and they were not legally obligated to disclose. When we asked our Toll Brothers sales agent, she told us she did not know this option reduced the sf.
Claimed loss: $16,000
Desired outcome: $10K that they offered then retracted.
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