Tissottissot t-race touch, t081420 a

I bought this watch at beginning of 2015, the strap was damaged in Sept. 2018, I called BTC (Tissot sole agent in Egypt) they said this strap is not available and will be ordered for me, I've been following with them since that time for over than one year with unbelievable careless and procrastination attitude, I can't believe to throw the watch for 14 months unusable due to unavailable strap!!!
Is this the quality you're promising your customers?!

Nov 08, 2019

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