Tires Plus Total Car Care review: Having tires put on rims

On 9/29/20 I went by the tire plus store this morning at 7am right at the time they open and all I was trying to get done was to have 3 bran new tires and rims along with my own tire stems for them to just put the tires on the rim and balance them they told me that they would call me in about 2 hours well I waited about 3 hours I didnt hear from them so I call they told me I was next up and they would call me again I waited another 3 hours and I still did'nt hear anything so about 1:30 I decided to ride to the up there to see what was going and they told me they were to busy to get to my tires and ask me what time do I get off work I told the in about 2 hours but I would not be able to get back up to the store I had other business else were so I told them just put my tires and rims back on the back of my truck and I will go else were they appologize and said they were sorry I was very dissapointed and a little piss off because I drop my rims and tires off first thing when they open talk about service poor service and no service I will never do business with tire plus again I could'nt get 3 tires put on my rims so sad.