I called for an appointment and given total price for oil change and free tire rotation. After oil change completed, I was charge more than the quote and no tire rotation. Reason was tires on back better than on front, so company policy doesn’t allow rotation. This is not logical. Even new tires at their first rotation will show more wear on front tires than rear tires. That is one of the reasons why we rotate tires, balance out the wear and replace all four at one tire. Your policy will force people to replace two at a time and never rotate.
I will not return to buy tires as your rotation policy does not allow for rotation.
How is it possible that a major tire retailer could have such a policy?
The tire retailer in Boynton Beach on 3030 S. Congreve Ave. If you are interested, I can scan a copy of my work order that states why the retailer refuse to rotate my tires.
If you need more information, contact me at [protected]@gmail.com.
Desired outcome: Rebate over charge ($6.00) and more importantly don’t offer free rotation when you have no intention on rotating.