Timberland — boot delivery/cancellation
I had a 50% coupon to use for purchase,
I went online and purchased a sale pair of boots that were already 40% off original price. I entered my code and paid 49.00
I purchased on the 29th, coupon expired on the 30th. When I did not receive them in 4 days I went online to track the order and found that it had been cancelled due to inventory discrepancy. I called to see if they would still honor my 50% coupon. They said they actually still had some boots in stock and I would receive it in 3-4 business days. Again I did not receive the boots. I again called to be sure they would honor the now expired coupon and they would not. I am very dissatisfied at this result, not fair to the customer that inventory is not correct on website.
A desirable resolution would be to honor 50% off and overnight the boots of my choosing.
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