Thompson Building Associates’s earns a 4.4-star rating from 13 reviews, showing that the majority of clients are very satisfied with construction and renovation projects.
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chris, phil, n montell were all super profesh n helpful
chris, phil, n montell were all super profesh n helpful. phil n montell came over within an hour of us callin n got right to work takin out the wet spots. they came back every day to check if the dampness was goin down. im so happy with their work n would def recommend them to anyone.
Phil and Montal were amazing!
Phil and Montal were amazing! They were super nice and professional. They came really fast when we had a water problem and set up all the drying stuff right away. They always told us when they were coming to check the stuff and were always on time. If we ever need help again, we'll call Thompson because of how great Phil and Montal were.
I'm really happy with the service I got from Thompson Building Associates, Inc
I'm really happy with the service I got from Thompson Building Associates, Inc. The guys who came to my place this week (I think one was named *** and the other maybe ***?) were awesome! I was already stressed out about the situation, but they were so helpful and knowledgeable that I felt really comfortable. They did a great job and I'm so grateful for their help. I would definitely recommend them to anyone!
Thompson Building Associates, Inc
Thompson Building Associates, Inc. is not a good company to work with. They lied to me about the carpet location and never apologized for it. The work had to be modified multiple times, and even after agreeing on the work, the measurements were wrong. I had to help the worker remove the old carpet and padding with my tractor. They promised to compensate me for my labor, but they never did. I am not satisfied with their service at all. Moreover, they were supposed to start the work in December , but they didn't start until June . It's unbelievable!
This company did a great job on our kitchen restoration!
This company did a great job on our kitchen restoration!
Excellent customer service from start to finish
Excellent customer service from start to finish. Answered every question, very prompt, communicated when delayed, respectful of my time and situation. I would highly recommend this company.
The restoration team of Domenique & Phil were always on time and patiently explained the processes and answered my questions
The restoration team of Domenique & Phil were always on time and patiently explained the processes and answered my questions. They took care in my home and cleaned up when finished. I was very satisfied with their work.
Thompson Building Associates did an excellent job
Thompson Building Associates did an excellent job. I was particularly impressed with the communication from Phil H., Montell B., and Dominque T. Every step was thoroughly explained. I also appreciated that they were on time, and I always received a call ahead.
Thompson Building Associates is a terrific team that did a great job of cleaning up a flooded basement
Thompson Building Associates is a terrific team that did a great job of cleaning up a flooded basement. The customer service was empathetic and professional. Sent out a team who cleaned up, dried out, and disinfected our home. Highly recommend them to all during those home emergencies, both big and small.
Phil and Montel did an excellent job and were very courteous and professional throughout the process
Phil and Montel did an excellent job and were very courteous and professional throughout the process. Excellent communication as I always received updates regarding the process. I would definitely recommend Thompson Building Associates again. Very happy with outcome. A thank you to Adam and Emily for their help as well.
The team that came to my residence were as follows (Dominique T, Chris B, and Phil H.). The team was prompt, professional, deliberate, respectful of my home and myself. They explained what they were doing and why. The testing and the reading that were taken was explained in detail. They left no mess or clean up after they left. I was told that they enjoyed working at my house and THANKED me for choosing them. They also explained other services that they offered other that the ones that were just completed. They let me if I needed anything else to call the office they would schedule an appointment to see what was needed and take care of it. If team is a representation of RESQ24 I will recommend them to anyone I know that finds need of their. Excellent group of men that represented the company. They demonstrated the meaning of TEAM and working as though the owners were there watching. Thanks for a job well done
Thompson Building Associates were professionals throughout the entire process. Basement flooded from a broken water line. The customer service tech listened carefully to our problem. He reassured us that they could help us get our home fixed. And dispatched a team to come out to properly dry the area. Team was prompt, cordial and professional. Thanks to all!
Thompson Building Associates is a terrific team that did a great job of cleaning up a flooded basement. The customer service was empathetic and professional. Sent out a team who cleaned up, dried out, and disinfected our home. Highly recommend them to all during those home emergencies, both big and small.
The restoration team of Domenique & Phil were always on time and patiently explained the processes and answered my questions. They took care in my home and cleaned up when finished. I was very satisfied with their work.
Thompson Building Associates were professionals throughout the entire process
Thompson Building Associates were professionals throughout the entire process. Basement flooded from a broken water line. The customer service tech listened carefully to our problem. He reassured us that they could help us get our home fixed. And dispatched a team to come out to properly dry the area. Team was prompt, cordial and professional. Thanks to all!
The team that came to my residence were as follows (Dominique T, Chris B, and Phil H
The team that came to my residence were as follows (Dominique T, Chris B, and Phil H.). The team was prompt, professional, deliberate, respectful of my home and myself. They explained what they were doing and why. The testing and the reading that were taken was explained in detail. They left no mess or clean up after they left. I was told that they enjoyed working at my house and THANKED me for choosing them. They also explained other services that they offered other that the ones that were just completed. They let me if I needed anything else to call the office they would schedule an appointment to see what was needed and take care of it. If team is a representation of RESQ24 I will recommend them to anyone I know that finds need of their. Excellent group of men that represented the company. They demonstrated the meaning of TEAM and working as though the owners were there watching. Thanks for a job well done
Thompson Building Associates complaints 1
Thompson Building Associates, Inc
Thompson Building Associates, Inc. is a construction company located at 3333 Refugee Rd Columbus, 43232. The consumer had a flood in her house from a broken pipe on Dec 26, 2021. The insurance company paid the construction company the entire balance. However, the construction company is still billing her for plumbing work that was not done on her house. The consumer had to pay out of her pocket for the plumber. She is receiving bills that are threatening to send her to collections. The business is refusing to itemize the bill, and the consumer is still being billed $890. It's a real hassle for the consumer, and she is not happy with the service provided by Thompson Building Associates, Inc.
Is Thompson Building Associates legit?
Thompson Building Associates earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Thompson Building Associates. The company provides a physical address, phone number, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Thompson Building Associates has received 11 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
The age of Thompson Building Associates's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Thompsonbuilding.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
However ComplaintsBoard has detected that:
- Thompsonbuilding.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The thompsonbuilding.com may offer a niche product or service that is only of interest to a smaller audience.
- Thompson Building Associates protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
About Thompson Building Associates
One of the key strengths of Thompson Building Associates is their commitment to excellence. The company takes pride in delivering projects that are not only aesthetically pleasing but also functional and durable. They use only the best materials and employ the latest construction techniques to ensure that their projects are of the highest quality. The company also has a strong focus on safety, and they take all necessary precautions to ensure that their workers and clients are safe throughout the construction process.
Another notable feature of Thompson Building Associates is their ability to work closely with their clients. The company understands that every client has unique needs and preferences, and they strive to tailor their services to meet these needs. They work closely with their clients from the initial planning stages to the final completion of the project, ensuring that their clients are involved in every step of the process. This approach has helped the company to build strong relationships with their clients, many of whom have become repeat customers.
Thompson Building Associates also has a strong commitment to sustainability. The company recognizes the importance of protecting the environment and strives to incorporate sustainable practices into their construction projects. They use eco-friendly materials and employ energy-efficient techniques to reduce the environmental impact of their projects. This commitment to sustainability has earned the company recognition and awards for their efforts in promoting sustainable construction practices.
In conclusion, Thompson Building Associates is a reputable construction company that has built a solid reputation for delivering high-quality construction projects. With their commitment to excellence, focus on safety, ability to work closely with clients, and commitment to sustainability, the company has become a trusted partner for many clients across various sectors.
Overview of Thompson Building Associates complaint handling
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Thompson Building Associates contacts
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Thompson Building Associates phone numbers+1 (614) 863-9650+1 (614) 863-9650Click up if you have successfully reached Thompson Building Associates by calling +1 (614) 863-9650 phone number 0 0 users reported that they have successfully reached Thompson Building Associates by calling +1 (614) 863-9650 phone number Click down if you have UNsuccessfully reached Thompson Building Associates by calling +1 (614) 863-9650 phone number 0 0 users reported that they have UNsuccessfully reached Thompson Building Associates by calling +1 (614) 863-9650 phone number
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Thompson Building Associates emailstba@thompsonbuilding.com98%Confidence score: 98%
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Thompson Building Associates address3333 Refugee Rd, Columbus, Ohio, 43232-4893, United States
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Thompson Building Associates social media
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This company did a great job on our kitchen restoration!
Excellent customer service from start to finish. Answered every question, very prompt, communicated when delayed, respectful of my time and situation. I would highly recommend this company.
Thompson Building Associates did an excellent job. I was particularly impressed with the communication from Phil H., Montell B., and Dominque T. Every step was thoroughly explained. I also appreciated that they were on time, and I always received a call ahead.
Phil and Montel did an excellent job and were very courteous and professional throughout the process. Excellent communication as I always received updates regarding the process. I would definitely recommend Thompson Building Associates again. Very happy with outcome. A thank you to Adam and Emily for their help as well.