The Variable Annuity Life Insurance Company [VALIC]Overnight service

S Nov 06, 2018

I'm upset that their over night service is not really overnight. I faxed my paperwork on late Thursday afternoon. I assumed they would have gotten the paperwork on Friday and sent me a check overnight on Friday and I would have received it on Saturday or at least on Monday. It is now Tuesday and It was just delivered. I was charged $25 for overnight service. I feel like I should get a refund. If not then there needs to be s better explanation of what overnight service is.

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions