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CB Mail and Package Delivery The UPS Store Complaints #302-321
The UPS Store

The UPS Store review: customer service

G
Author of the review
4:46 pm UTC
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The complaint has been investigated and resolved to the customer’s satisfaction.

What a joke! They overcharged me after a quote on the phone. They shipped my items without explaining the differences in my options. My 3 piece antique soup tureen, platter and table arrived in pieces. She offered no assistance. She told me she shipped it through the post office and I had to deal with them. Are you kidding me? I paid 130.00 for what? I could have gone to the post office myself. The customer service is non existent. The girl helping me was smug and indifferent. This is a bad reflection on UPS. They need to pay better attention to the franchise owners. I wish I had read the online comments about that store. They were all negative. How is it they are still in business?

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  1. The UPS Store Contacts

  2. The UPS Store phone numbers
    +1 (800) 742-5877
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    UPS Customer Service
    +1 (800) 789-4623
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    The UPS Store Customer Service
    +1 (858) 455-8846
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    The UPS Store Media Relations Inquiries
    +1 (877) 462-3622
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    The UPS Store Corporate Retail Solutions
    +1 (858) 455-8800
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    Head Office
    +1 (888) 843-8771
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    Shop Online Customer Service
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  3. The UPS Store emails
  4. The UPS Store address
    6060 Cornerstone Court West, San Diego, New York, 92121-3795, United States
  5. The UPS Store social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2026
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The UPS Store Category
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