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CB Mail and Package Delivery The UPS Store Complaints #102-121
The UPS Store

The UPS Store review: amazon return

C
Author of the review
1:44 pm UTC

Typically I have no issues at this store, but the woman working this morning was difficult for no apparent reason. First, I printed the label Amazon provided and she wanted to charge me because it ‘didnt Fit their envelope'. The fact that it didn't fit their envelope has nothing to do with me following the instructions and printing it out as instructed in the return process. Then, she wanted to state ‘we are not Amazon and people want to get mad at us.' This is a contracted company for Amazon services, so yes you do work alongside with Amazon as they can terminate your contract. This woman should not be representing The UPS Store interacting with the public and should be reprimanded for her behavior as a customer service representative.

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  1. The UPS Store Contacts

  2. The UPS Store phone numbers
    +1 (800) 742-5877
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    +1 (800) 789-4623
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    +1 (858) 455-8846
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    +1 (877) 462-3622
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    +1 (858) 455-8800
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    6060 Cornerstone Court West, San Diego, New York, 92121-3795, United States
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  6. Janet
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    Jul 06, 2026
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