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The Military Gift Store Profile

The Military Gift Store

www.themilitarygiftstore.com

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1.0 6 Complaints
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The Military Gift Store Complaints 6

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5:43 am EDT
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The Military Gift Store Frustrating Order Experience with The Military Gift Store: Lack of Communication in Order Cancellation and Refund

I recently had a frustrating experience with The Military Gift Store (themilitarygiftstore.com). After placing an order, I received notification that my order was cancelled and refunded without any explanation as to why. As someone who values transparency and open communication, I was disappointed by the lack of information provided.

Additionally, I was really looking forward to receiving the item I had ordered, as this store carries a unique selection of military-themed gifts that I was excited to explore. The website itself is easy to navigate and offers a wide variety of products, making it a great resource for anyone looking for something special for a military service member or veteran in their life.

While I was disappointed by my own order cancellation and lack of communication, I would still recommend The Military Gift Store to others. There are so many great items to choose from, and it’s clear that this store is committed to serving those who have served our country. That being said, I do hope that they are able to improve their communication with customers in the future to avoid any unnecessary confusion or disappointment.

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5:39 am EDT
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The Military Gift Store Exceptional Customer Service from The Military Gift Store

When I recently placed an order at The Military Gift Store, I was looking forward to receiving a black Capital Hill Flag Case. However, upon receiving my package, I was surprised to find that I was sent a cherry-colored case instead. As a customer, it is important to receive exactly what you paid for, so I was initially disappointed with the incorrect item. That being said, I reached out to their customer service team and I have to commend them for their exceptional response time and willingness to rectify the situation immediately.

Though I was hesitant at first, the team acted quickly and efficiently in getting me the right product without any extra hassle. The cherry-colored flag case is actually quite beautiful and well-made, although it was not what I had originally intended to order. I appreciate the company's willingness to fix their mistake with such ease and speed, and would consider shopping with them again in the future based on their excellent customer service alone.

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5:36 am EDT
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The Military Gift Store Disappointing Shipping & Communication: My Experience with themilitarygiftstore.com

I recently placed an order on themilitarygiftstore.com, but unfortunately, my experience has not been up to my expectations. While I was excited to receive my order, I am currently still waiting on the delivery of my package. Although my order was placed on March 7th and had been marked as shipped, it has been quite some time since and I have not received any updates on its whereabouts.

As a customer, I am feeling quite frustrated as I expected timely delivery and efficient communication regarding my purchase. It is disappointing that I am still waiting for my order to arrive and unable to give a more detailed review of the product itself.

While I understand that shipping delays can occur, I truly believe that it is a company's responsibility to provide clear updates and transparency throughout the purchase process. The lack of communication has caused me to feel uneasy about my purchase and hesitant to make a future purchase from this website.

In the future, I hope that the Military Gift Store can take steps to improve their shipping process and communication with their customers. As a loyal customer, I am still hopeful that my order will arrive soon and that I will receive a quality product as advertised.

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Is The Military Gift Store Legit?

The Military Gift Store earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds The Military Gift Store to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, The Military Gift Store is known for their high standards and safety. If you're thinking about dealing with The Military Gift Store, it's wise to check how they handle complaints.

A long registered date for themilitarygiftstore.com can be seen as a positive aspect for The Military Gift Store as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of The Military Gift Store's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Themilitarygiftstore.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Themilitarygiftstore.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for The Military Gift Store have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

However ComplaintsBoard has detected that:

  • While The Military Gift Store has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 6 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Themilitarygiftstore.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The themilitarygiftstore.com may offer a niche product or service that is only of interest to a smaller audience.
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The Military Gift Store Disappointing Experience with The Military Gift Store: Confusing Pricing, Fulfillment Error, and Unexpected Shipping

I recently made a purchase from The Military Gift Store and was somewhat disappointed with the overall experience. While the site itself was relatively easy to navigate, the final order total was somewhat confusing and left me feeling unsure about the final price I would end up paying.

Unfortunately, my concerns over the order total were only the beginning. Despite ordering a blue back interior, I received a black one instead, which was a bit disappointing considering the amount of time and effort I put into selecting the perfect item. While I understand that errors can happen and that mistakes are sometimes made in fulfillment, it was still frustrating to receive the wrong item, especially when I felt that I had communicated my preference clearly when placing the order.

To add to the less-than-ideal experience, I was also caught off guard by the fact that my order was ultimately shipped through Amazon. While I don't necessarily have anything against Amazon as a company, I had thought that I was purchasing from a standalone retailer and was therefore surprised when my package arrived in an Amazon-branded box.

Overall, while I do appreciate the variety of products available on The Military Gift Store and the ease of use of the site itself, my experience fell short of my expectations due to concerns over the final cost, an error in fulfillment, and unexpected shipping methods. Ultimately, while I may consider shopping from this retailer again in the future, I will be sure to take extra care to verify all aspects of my order to ensure a more seamless experience.

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The Military Gift Store The Military Gift Store: Unique and High-Quality Gifts for Military Personnel and Their Loved Ones

gone. However, the products that I did receive were of high quality and exceeded my expectations. The Military Gift Store offers a wide selection of unique items that are perfect for military personnel and their loved ones. From personalized mugs and jackets to challenge coins and flags, there is truly something for everyone. I particularly appreciated the attention to detail in the engraving and personalization options. The website was easy to navigate and I appreciated the ability to track my order once it was shipped. While I did experience some communication issues, I am overall satisfied with my purchase and would recommend The Military Gift Store to others looking for unique and high-quality military-themed gifts.

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The Military Gift Store The Military Gift Store Review: Poor Communication and Delayed Shipping

I recently ordered a shadow box from The Military Gift Store, located at themilitarygiftstore.com. The website appeared to have a great selection of items tailored to military families, so I was excited to make my purchase. At the time of ordering, I was informed that my shadow box would be shipped out by August 4th. Unfortunately, today is already the 8th and I have yet to receive any notification that it has been shipped out. As you can imagine, this has been a source of frustration and concern for me.

In an effort to resolve this issue and understand what was happening with my order, I tried emailing customer service, but to no avail. It has been several days since I sent my message and I still have not received any response from them. I understand that delays may happen due to unforeseen circumstances, but I would expect to at least be kept informed regarding the status of my order.

Overall, my experience with The Military Gift Store has been less than satisfactory. While I still have hope that my order will eventually arrive and be of good quality, the lack of communication and delays have left a lot to be desired. As a customer, I believe that timely responses and updates on order statuses are crucial in maintaining a positive relationship. Unfortunately, The Military Gift Store has proven to be lacking in this regard.

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Overview of The Military Gift Store complaint handling

The Military Gift Store reviews first appeared on Complaints Board on May 13, 2023. The latest review Frustrating Order Experience with The Military Gift Store: Lack of Communication in Order Cancellation and Refund was posted on May 23, 2023. The Military Gift Store has an average consumer rating of 1 stars from 6 reviews. The Military Gift Store has resolved 0 complaints.
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  1. The Military Gift Store Contacts

  2. The Military Gift Store phone numbers
    +1 (631) 533-0083
    +1 (631) 533-0083
    Click up if you have successfully reached The Military Gift Store by calling +1 (631) 533-0083 phone number 0 0 users reported that they have successfully reached The Military Gift Store by calling +1 (631) 533-0083 phone number Click down if you have unsuccessfully reached The Military Gift Store by calling +1 (631) 533-0083 phone number 0 0 users reported that they have UNsuccessfully reached The Military Gift Store by calling +1 (631) 533-0083 phone number
  3. The Military Gift Store social media
  4. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 16, 2025
The Military Gift Store Category
The Military Gift Store is ranked 27 among 33 companies in the Gifts category

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