The Military Gift Store
reviews and complaints

I recently stumbled upon The Military Gift Store (themilitarygiftstore.com), and I must say that I couldn't be more thrilled with my experience. As someone who has a deep respect for our brave military men and women, I was in search of a store that offered high-quality and timely flag cases, and The Military Gift Store did not disappoint.

One of the things that initially caught my eye was the speed at which they were able to fulfill their orders. I needed a flag case rather quickly and was worried that I wouldn't be able to find one in time, but The Military Gift Store's reliable service meant that I was able to have a perfect case in my possession without any delays. Not only was their shipping prompt, but the quality of the product exceeded my expectations. The flag case that I received was beautifully made and is sure to provide a dignified resting place for the flag I hold so dear.

But it's not just the timeliness and quality of their products that set The Military Gift Store apart. Their prices are incredibly reasonable, making them a standout among other military gift stores. I recommended this store to a friend who was similarly impressed by the quality of her purchased items. Whether you're searching for flag display cases, military gift items, or any other military-inspired products, this store is simply the best.

Overall, The Military Gift Store exceeded my expectations in every way. The promptness of their shipping, the quality of their products, and the unbeatable prices make them an outstanding choice for anyone searching for military-inspired gifts. I genuinely appreciate their dedication to providing excellent service that honors those who have served our country. I will certainly be shopping here again in the future.

Firstly, I would like to express my disappointment with my recent purchase from The Military Gift Store. As someone who takes great pride in the quality of their possessions, I was extremely let down by the triangular wooden flag display that I received. Despite the website description stating that the product was made from stained hard wood, I was dismayed to discover that the majority of it was actually painted. For an item that cost over $250, I had expected a higher standard of craftsmanship and durability, and this certainly did not meet my expectations.

Furthermore, the backing of the flag display was made from cheap and flimsy particle board, which not only diminished its overall aesthetic appeal but also jeopardized its structural integrity. Despite carefully following the dimensions listed on the website, I had to forcefully cram the flag into the holder, and this was an additional source of frustration and disappointment.

As a loyal customer of The Military Gift Store, I had expected more from this purchase, and unfortunately, it did not live up to my expectations. While I understand that mistakes can happen, I hope that the store will rectify this issue and ensure that future customers do not experience the same level of dissatisfaction that I have. As a suggestion, improving the product descriptions, using higher-quality materials and ensuring that the dimensions are correct would be great first steps towards enhancing customer satisfaction and trust. Overall, I think the Military Gift Store can do better, and I hope they will endeavor to do so in the future.

I recently placed an order with The Military Gift Store for a custom flag display case, complete with engraving. After completing the order and submitting payment, I received an email from the company stating that the manufacturer of the case had gone out of business and the product was no longer available.

Untimely and somewhat disappointing as this news was, I immediately reached out to request a refund. While I appreciate that refunds can sometimes take a few business days to process, I couldn't help but feel a bit frustrated with the situation. In hindsight, it seems like poor management on the website's part to continue offering a product that has been discontinued and unavailable.

Overall, this experience left me feeling somewhat underwhelmed by The Military Gift Store's level of service and attention to detail. I hope that in the future, they will take more care to ensure that all products listed on their website are truly available to customers before they complete their purchase.

As a customer of the Military Gift Store, I had the pleasure of dealing with some of the most exceptional personnel I have ever encountered, notably Dave. I have to say, the way he handled my order was nothing short of excellent. He made sure to reassure me that the quality of my choice was top-notch, and that left me feeling more confident about the purchase.

And when my purchase arrived, I couldn't have been more pleased! My display case was a work of art, a testament to the expertise that goes into the craftsmanship at The Military Gift Store. The wood used was stunning, and the laser engraving was clear, easy to read, and beautifully done.

In all honesty, I have never been this impressed with any store's quality of merchandise and exemplary customer service. The Military Gift Store is one of those exceptional businesses where every detail is attended to, and the results are outstanding. I would not hesitate to recommend this fantastic shop to anyone looking for premium quality military gifts and memorabilia.

I'm already looking forward to shopping at The Military Gift Store again, knowing that I can count on getting the best products and exceptional service that Dave and his team are known for. Thank you again, Dave and the team, for providing such an exceptional shopping experience for me!

I recently had an experience ordering from The Military Gift Store, which I was overall quite disappointed with. I placed an order and was later informed that there was an issue with my purchase and that I needed to reorder it. However, when I went to do so, I was shocked to find that the cost of the item had increased by $25. What was even more frustrating was that the increase in price had nothing to do with shipping, which is what I was initially led to believe. In fact, I hadn't even made it to the shipping portion of my order before the price was already higher.

In an attempt to save some money, given the sudden and seemingly arbitrary increase, I reached out to customer service to inquire about any other options. I was advised to check out their other shop, which was supposed to offer more affordable pricing. However, I was disappointed to discover that the item was actually more expensive there, which left me feeling quite confused and frustrated.

Ultimately, I was able to locate the item I was looking for at another online shop, where it was actually priced lower, and even included free shipping! While I don't doubt that The Military Gift Store has its strengths and potential when it comes to meeting the needs of military personnel and their loved ones, my personal experience made me feel frustrated and a bit misled. I hope that in the future, they can work harder to ensure that their pricing is consistent and transparent, to avoid any misunderstandings or miscommunications with their customers.

I recently discovered The Military Gift Store - a wonderful online shop that offers an incredible variety of truly awe-inspiring gifts for veterans and active military service members alike. My recent purchase from this store was a triangular case for a US veteran burial flag, something I had been searching for a while at various online stores.

Luckily, The Military Gift Store offers a superb variety of cases in different colors and styles, and I was able to find one that matched my existing state flag case perfectly and at a very reasonable price point.

When I ran into a slight snag during the online checkout process, I was relieved to find that the customer service team at The Military Gift Store was extremely prompt and helpful in resolving the issue. Their swift action and professionalism really impressed me, and I was delighted when the shipment arrived right on time and in pristine condition thanks to the thoughtful and careful packaging.

I am truly grateful to The Military Gift Store for their meticulous attention to detail, exemplary service, and top-quality products, all of which exceeded my expectations by far. I can wholeheartedly recommend this amazing online store to anyone seeking out unique, meaningful, and high-quality gifts for their loved ones who serve or have served in the military. Thank you, The Military Gift Store, for making my shopping experience such a pleasure - I am truly pleased with my purchase!

I recently had the opportunity to order the Memorial Burial Flag Shadow Box from The Military Gift Store, and I have to say that the entire experience was hassle-free and easy. From start to finish, the ordering process was straightforward and user-friendly, which was a huge relief.

I was particularly impressed with how easy it was to add on the plaque and medallion to my order. Sometimes, when ordering items online, it can be difficult to know whether the additional features you want included will work seamlessly with the overall product. However, The Military Gift Store made it easy for me to choose the specific items I wanted and ensured that they would all arrive together.

One small issue I encountered was that the medallion arrived in a separate envelope, which initially caused me concern. However, I quickly reached out to the team at The Military Gift Store, and they were incredibly responsive and reassuring. I appreciated their quick communication, which helped to ease my concerns and ensure that my order was on track.

Within a week of placing my order, I received the plaque, box, and stand, all of which were stunningly beautiful. The box is crafted with incredible attention to detail, and I was thrilled to have it as a perfect way to honor my father's memory. I plan to share his flag with my siblings on holidays, and I know that we will all be incredibly proud to show it off.

Most importantly, my father was a proud WWII naval officer, and I believe that he would be thrilled with this beautiful symbol of his service. Overall, I cannot recommend The Military Gift Store highly enough. If you are looking for a meaningful way to honor a loved one who served in the military, this is the perfect store to turn to. You won't be disappointed!

As a proud American, I am always on the lookout for meaningful ways to pay tribute to our brave men and women in uniform. That's why I was thrilled to stumble upon The Military Gift Store (themilitarygiftstore.com) while searching for a Memorial Flag Display. Even though I initially tried to order from another online company, I was informed that they didn't have the exact product I was looking for. Luckily, my disappointment was short-lived as I found exactly what I wanted on The Military Gift Store's website.

First impressions are important, and I must say that I was impressed with the website's ease of navigation. It didn't take me long to find the Memorial Flag Display that I wanted, and I quickly added it to my cart. I was pleasantly surprised to receive the brass engraved plate that came with the display first, and it was in excellent condition. It was a relief to know that The Military Gift Store pays attention to detail, which is always reassuring when buying online.

A few days later, I received the Memorial Flag Display case, and it was also in impeccable condition. I was filled with a sense of pride seeing the display case, knowing that my way of paying homage to our nation's heroes was in good hands. However, I soon realized that there wasn't really a good spot to affix the brass engraved plate. So, I decided to order the pedestal for the display case to complete the look.

All in all, I must say that my experience of shopping with The Military Gift Store has been fantastic. Their attention to detail and quality of their products are impressive. I cannot wait for the pedestal to arrive, so I can complete my Memorial Flag Display, and I am confident that it will be just as impressive as the other items I ordered. I would highly recommend The Military Gift Store to anyone looking for meaningful and heartwarming ways to honor our brave soldiers.

Oh my, I must share my experience with The Military Gift Store (themilitarygiftstore.com). Initially, I was so excited to come across this site, as I was looking for military-themed gifts for my husband, who is a proud defender of our country. Unfortunately, my excitement was short-lived, as upon placing my order on 21 June, I found out later on that it was not an American company as I had believed, but a Chinese one. As you can imagine, I was terribly disappointed, mainly because my intention was to support an American business. To make matters worse, it has now been over a month since I placed the order, and I still have not received it. I have tried to cancel the order on multiple occasions, but my efforts have been fruitless. At this point, I am considering filing a complaint with my credit card company to dispute the transaction. Nevertheless, it is disheartening to see how some companies misrepresent themselves as American when they are in fact not. I believe that as consumers, we should have access to more information and transparency from these companies and not be misled or taken advantage of.

As I recount my recent experience with The Military Gift Store (themilitarygiftstore.com), I must admit that I bear full responsibility for my purchasing decision, which ultimately did not meet my expectations. I had recently lost my grandfather, a brave serviceman who had dedicated his life to serving our country, and I wanted to honor his service by presenting his flag to my mother in a personalized display case. Since this was a time-sensitive purchase, I made the decision to buy the product without conducting extensive research.

Regrettably, I spent over $200 on a display case that turned out to be subpar, and could easily have been made myself. However, the most disappointing aspect of my experience was that the company failed to deliver the personalized inscription that I had requested with my order. Upon reviewing my order, I discovered that it was supposed to come with multiple lines of personalized engraving, so I was understandably confused as to what went wrong. Whether this was due to a mistake made by the staff or issues with their system, I cannot say for certain. What I do know is that I found it shocking that a company that deals with Military Honors and commemorates the sacrifice of our servicemen and women could be so negligent.

Furthermore, after I made my purchase, I delved deeper into the company's website and realized that it was poorly designed and came across as cheesy. The grammatical errors and incoherent images racked my nerves and made me wonder if this was a legitimate company or if my identity had been stolen. I believe that for a company that deals with Military Honors, it is important to set the right tone and provide accurate information that customers can trust.

In hindsight, I realized that I could have walked into a local PX and purchased a display case that was twice the quality for half the price. Therefore, I would caution others to exercise care when considering purchasing from The Military Gift Store.

I recently had a frustrating experience with The Military Gift Store (themilitarygiftstore.com). After placing an order, I received notification that my order was cancelled and refunded without any explanation as to why. As someone who values transparency and open communication, I was disappointed by the lack of information provided.

Additionally, I was really looking forward to receiving the item I had ordered, as this store carries a unique selection of military-themed gifts that I was excited to explore. The website itself is easy to navigate and offers a wide variety of products, making it a great resource for anyone looking for something special for a military service member or veteran in their life.

While I was disappointed by my own order cancellation and lack of communication, I would still recommend The Military Gift Store to others. There are so many great items to choose from, and it’s clear that this store is committed to serving those who have served our country. That being said, I do hope that they are able to improve their communication with customers in the future to avoid any unnecessary confusion or disappointment.

When I recently placed an order at The Military Gift Store, I was looking forward to receiving a black Capital Hill Flag Case. However, upon receiving my package, I was surprised to find that I was sent a cherry-colored case instead. As a customer, it is important to receive exactly what you paid for, so I was initially disappointed with the incorrect item. That being said, I reached out to their customer service team and I have to commend them for their exceptional response time and willingness to rectify the situation immediately.

Though I was hesitant at first, the team acted quickly and efficiently in getting me the right product without any extra hassle. The cherry-colored flag case is actually quite beautiful and well-made, although it was not what I had originally intended to order. I appreciate the company's willingness to fix their mistake with such ease and speed, and would consider shopping with them again in the future based on their excellent customer service alone.

I recently placed an order on themilitarygiftstore.com, but unfortunately, my experience has not been up to my expectations. While I was excited to receive my order, I am currently still waiting on the delivery of my package. Although my order was placed on March 7th and had been marked as shipped, it has been quite some time since and I have not received any updates on its whereabouts.

As a customer, I am feeling quite frustrated as I expected timely delivery and efficient communication regarding my purchase. It is disappointing that I am still waiting for my order to arrive and unable to give a more detailed review of the product itself.

While I understand that shipping delays can occur, I truly believe that it is a company's responsibility to provide clear updates and transparency throughout the purchase process. The lack of communication has caused me to feel uneasy about my purchase and hesitant to make a future purchase from this website.

In the future, I hope that the Military Gift Store can take steps to improve their shipping process and communication with their customers. As a loyal customer, I am still hopeful that my order will arrive soon and that I will receive a quality product as advertised.

I recently made a purchase from The Military Gift Store and was somewhat disappointed with the overall experience. While the site itself was relatively easy to navigate, the final order total was somewhat confusing and left me feeling unsure about the final price I would end up paying.

Unfortunately, my concerns over the order total were only the beginning. Despite ordering a blue back interior, I received a black one instead, which was a bit disappointing considering the amount of time and effort I put into selecting the perfect item. While I understand that errors can happen and that mistakes are sometimes made in fulfillment, it was still frustrating to receive the wrong item, especially when I felt that I had communicated my preference clearly when placing the order.

To add to the less-than-ideal experience, I was also caught off guard by the fact that my order was ultimately shipped through Amazon. While I don't necessarily have anything against Amazon as a company, I had thought that I was purchasing from a standalone retailer and was therefore surprised when my package arrived in an Amazon-branded box.

Overall, while I do appreciate the variety of products available on The Military Gift Store and the ease of use of the site itself, my experience fell short of my expectations due to concerns over the final cost, an error in fulfillment, and unexpected shipping methods. Ultimately, while I may consider shopping from this retailer again in the future, I will be sure to take extra care to verify all aspects of my order to ensure a more seamless experience.

gone. However, the products that I did receive were of high quality and exceeded my expectations. The Military Gift Store offers a wide selection of unique items that are perfect for military personnel and their loved ones. From personalized mugs and jackets to challenge coins and flags, there is truly something for everyone. I particularly appreciated the attention to detail in the engraving and personalization options. The website was easy to navigate and I appreciated the ability to track my order once it was shipped. While I did experience some communication issues, I am overall satisfied with my purchase and would recommend The Military Gift Store to others looking for unique and high-quality military-themed gifts.

I recently ordered a shadow box from The Military Gift Store, located at themilitarygiftstore.com. The website appeared to have a great selection of items tailored to military families, so I was excited to make my purchase. At the time of ordering, I was informed that my shadow box would be shipped out by August 4th. Unfortunately, today is already the 8th and I have yet to receive any notification that it has been shipped out. As you can imagine, this has been a source of frustration and concern for me.

In an effort to resolve this issue and understand what was happening with my order, I tried emailing customer service, but to no avail. It has been several days since I sent my message and I still have not received any response from them. I understand that delays may happen due to unforeseen circumstances, but I would expect to at least be kept informed regarding the status of my order.

Overall, my experience with The Military Gift Store has been less than satisfactory. While I still have hope that my order will eventually arrive and be of good quality, the lack of communication and delays have left a lot to be desired. As a customer, I believe that timely responses and updates on order statuses are crucial in maintaining a positive relationship. Unfortunately, The Military Gift Store has proven to be lacking in this regard.