Menu
The LittleOak Company Customer Service Phone, Email, Contacts

The LittleOak Company
reviews and complaints

www.thelittleoakcompany.com
www.thelittleoakcompany.com

Learn how the rating is calculated

2.6 20 Reviews 10 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

The LittleOak Company reviews 20

ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

The LittleOak Company The LittleOak Company: My Solution to Breastfeeding Woes

As a new mother, I was overwhelmed with the prospect of ensuring that my little one had everything necessary for growth and development. However, despite my best efforts and support from various sources, I was unable to produce sufficient levels of milk for my precious little lady. I am sure that all mothers can relate to the immense pressure and frustration that comes with such a challenge.

In my quest to find a solution, my little one and I tried several different formulas with no success, and the entire process became emotionally and financially draining. However, my search led me to The LittleOak Company (thelittleoakcompany.com), where I discovered a fantastic formula that did not upset my baby's tummy.

We started with a trial of the product, which worked wonderfully well, and that moment was a huge relief for me. To our utmost pleasure, the formula worked well, and my little one began to thrive. I could not be happier with this product as it has given me peace of mind and the assurance that my baby is getting all the nutrients she requires for her healthy growth.

Furthermore, The LittleOak Company's service is excellent, and they were very helpful in ensuring that my orders were delivered promptly. Their quick delivery service was highly appreciated, especially when we were still trying to figure things out in the beginning.

Overall, I highly recommend The LittleOak Company's formula for any mother struggling with breastfeeding or those who want to switch their baby's formula. It has been a game-changer for me and my little one, and I am confident that it will be for you too.

Read full review of The LittleOak Company
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

The LittleOak Company The LittleOak Company: Top-Notch Goat Milk Products for Your Little One

I can't say enough good things about The LittleOak Company and their wonderful products! As a new mom, I knew from the get-go that I wanted to use goat milk with my little guy, and when I stumbled upon this company, I was completely blown away.

Their practices are truly top-notch, and their commitment to using only the best ingredients ensures that every product they offer is of the highest quality. I spent countless hours researching different goat milk formulas, and I can honestly say that Little Oak checked off all the boxes I was looking for. From their sourcing to their production methods, everything is done with the utmost care and attention to detail.

At one point, I forgot to reorder my usual supply of Little Oak products and had to try out another brand in a pinch. I was so disappointed with the results - my son simply wasn't as satisfied as he had been with Little Oak. I was ecstatic to get my hands on some more of their formula and see him once again thriving and happy.

Overall, I would highly recommend this company to any new parent looking for a reliable and trusted source of high-quality goat milk products. They truly care about what they do and it's reflected in every aspect of their business. I'm so grateful to have found them and will be a loyal customer for years to come!

Read full review of The LittleOak Company
Hide full review
ComplaintsBoard
W
Verified customer This review was posted by a verified customer. Learn more

The LittleOak Company The LittleOak Company's Monthly Formula Subscription: Disappointing Delivery Times

As a busy parent, I was excited to try out The LittleOak Company's monthly subscription service to ensure that I never ran out of formula for my little one. However, I was pretty disappointed to find that the delivery was not consistent and often arrived late. This was particularly frustrating as I had previously purchased in bulk and experienced similar issues with delivery times. I have since cancelled my subscription and returned to buying in bulk, as I didn't see the value in subscribing if I still had to worry about running out of formula. While I appreciate the high-quality products offered by The LittleOak Company, I hope they can improve their shipping speeds and reliability for future customers.

Read full review of The LittleOak Company
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

The LittleOak Company Excellent product but frustrating website experience

As a human using The LittleOak Company's website, I have to admit I find it quite frustrating to navigate. Every time I try to select NZD currency, it somehow always ends up defaulting to either AUD or USD, which can be quite inconvenient. To make matters worse, when I check out and start filling in my name and address, I've noticed that the website often sets my location as Australia, even though I've repeatedly clicked on NZD. This means I have to manually change my location to New Zealand, which then wipes out all the details I've already entered.

However, despite these difficulties, I must say that I am absolutely in love with your product. The formula is excellent and the quality of the ingredients is unmatched by any supermarket brand. That being said, I'm getting to the point where I'm seriously considering buying from a competing brand, simply because using your website is such a headache.

I really hope that The LittleOak Company can address some of these issues and make the user experience more seamless and user-friendly. It would be such a shame to lose out on such a fantastic product because of frustrating website logistics.

Read full review of The LittleOak Company
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

The LittleOak Company LittleOak's Goat Formula: A Game-Changer for Our Baby's Health and Happiness

for my glowing review of The LittleOak Company's goat formula for my baby. But I have to dive deeper into why this formula has truly been a game-changer for our family.

As someone who values organic and sustainable farming practices, I was initially drawn to LittleOak's commitment to sourcing their ingredients from small, family-run farms that prioritize animal welfare. It just felt right to give my baby something that was not only good for him but also good for the Earth.

And let me tell you, it was the right choice. With the cow milk-based formula we had tried before, our baby suffered from reflux and constipation. It was heartbreaking to see him in pain and discomfort, and we were at a loss for what to do. But as soon as we switched to LittleOak's goat formula, it was like a switch had been flipped. Our baby was suddenly happy and content, his tummy troubles all but disappeared.

But it wasn't just the formula that has won us over– it's the company as a whole. Despite ordering from Canada and dealing with customs-related mix-ups, customer service went above and beyond to resolve the issues and make sure we were satisfied. They even threw in some extra goodies as an apology for the inconvenience!

Their Subscribe and Thrive program has also been a lifesaver for us. The convenience of having regular formula deliveries sent straight to our door is invaluable, especially when we have a million other things to worry about as new parents.

All in all, I cannot recommend The LittleOak Company enough. Their commitment to sustainable, ethical practices is admirable, and the quality of their products speaks for itself. Switching to LittleOak's goat formula has truly been a game-changer for our family, and we couldn't be happier.

Read full review of The LittleOak Company
Hide full review
ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more

The LittleOak Company Exceptional Products and Customer Service: My Experience with Little Oak

I recently had the pleasure of purchasing some items from the LittleOak Company and I have to say, I was blown away by the products and the customer service I received. Being based in California, I was a bit apprehensive about shipping times and communication barriers. However, my concerns were quickly diminished as Little Oak went above and beyond to make sure I had a smooth and enjoyable shopping experience.

Their quick and responsive communication was extremely impressive. Despite the time difference, Little Oak was always available to answer questions and provide prompt assistance. I appreciated their dedication to ensuring that I was well-informed throughout the entire process. I always received thoughtful and thorough responses to my inquiries, often well before the end of my work day or early in the morning.

The products themselves were exceptional! The attention to detail and quality of materials used were evident in every item I received. I could tell that Little Oak truly cared about the safety and comfort of my little one, and it showed in the finished products. The items were packaged very well and the shipping process was smooth and efficient.

Overall, I highly recommend Little Oak to anyone in search of high-quality, well-made children's products, backed by exceptional customer service. My journey with Little Oak may soon come to an end as my little one approaches 9 months old, but I will always be ready to recommend this amazing company to anyone looking for fantastic baby products. Thank you, Little Oak!

Read full review of The LittleOak Company
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

The LittleOak Company LittleOak Company: A Hassle-Free Experience with High-Quality Products!

When it comes to ordering products from outside of the US, it can be quite a hassle navigating the logistics. However, I recently stumbled upon LittleOak Company and let me tell you, they made the entire process a breeze! From the moment I landed on their website, I felt confident about placing my order. The website was user-friendly, allowing me to easily select and customize my desired products, and I had no issues with payment or delivery.

When my package finally arrived, I was absolutely thrilled with the presentation. The canisters were well-packaged and the quality of the products was evident from the get-go. I love how well-designed and sturdy the canisters are as well. And, most importantly, the formula itself was excellent! It dissolved quickly into a smooth and silky liquid, with no clumping or frothiness. My baby seemed to really enjoy it too, even though it was their first time on a goat milk formula.

Overall, I couldn't be happier with my experience with the LittleOak Company. They truly exceeded my expectations at every turn and I will definitely be ordering from them again in the future. Thank you, LittleOak, for making my life just a little bit easier and for providing such high-quality products!

Read full review of The LittleOak Company
Hide full review
ComplaintsBoard
S
Verified customer This review was posted by a verified customer. Learn more

The LittleOak Company Review: The LittleOak Company - Organic Grass-Fed Formula for Sensitive Tummies

As a mother, nothing can be more heartbreaking than seeing your baby struggle with feeding issues. My little girl was born with a cleft lip and palate, and breastfeeding was not an option. For a few months, I tried pumping, but I couldn't keep up with the added pressures of being a new mom. Sadly, I had to resort to formula. This was when I realized the challenges of finding the right formula for sensitive tummies. I tried numerous "top brand name" formulas, but each had its own set of problems that only added to my baby's discomfort.

Thankfully, a close friend recommended The LittleOak Company, and I couldn't be more grateful. At first, we tried the Stage 1 formula, and it turned out to be a godsend! It was gentle on my little one's tummy, with no spit-ups or colic fits. It was everything I ever wanted for my baby - comfort, nourishment, and satisfaction. We have now moved on to the Stage 2 formula, and we are equally impressed with the quality of the product.

What impressed me about The LittleOak Company was that their formula is crafted using organic grass-fed cow's milk. They have also ensured that the formula is free from any artificial preservatives or additives, so I don't have to worry about putting any nasties into my baby's system. For moms who are concerned about their baby's health and want to use organic products for them, The LittleOak Company is the ideal choice.

Apart from being gentle on my daughter's tummy, there's another aspect of The LittleOak Company that I appreciated - their understanding of unique situations like my daughter's affected palate. Even though my baby will be a bit delayed in starting her solid feeds, I'm glad that I have a trusted and reliable source to feed her until we can get her onto solids. This is especially important to me because I want my baby to receive the best nutrition possible and grow up healthy.

In conclusion, I would highly recommend The LittleOak Company to all moms out there. The company is dedicated to ensuring that your little ones receive the best nutrition possible, and that too, in the most natural way. Their products are safe, healthy, and effective, and they cater to babies with sensitive tummies as well. In my opinion, The LittleOak Company deserves an A+++ rating for their outstanding quality, thoughtful approach, and customer service.

Read full review of The LittleOak Company
Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

The LittleOak Company Exceptional Formula and Customer Service: Our LittleOak Review

We recently made the switch from a popular, mass-produced supermarket formula to LittleOak for our eight-week-old baby. We were searching for a formula with top-quality ingredients that would mimic breastmilk as closely as possible. We've been absolutely thrilled with the results - our baby absolutely loves the taste and is experiencing far fewer episodes of spit up.

One of the greatest benefits of making the switch to LittleOak has been the exceptional customer service we've received from the company. Whether we're speaking with someone over the phone or communicating via email, the team at LittleOak has been incredibly friendly, knowledgeable, and always eager to help.

We've even had some questions regarding the transition from our old formula, and the LittleOak team was able to provide us with a wealth of information that has made the process much smoother. We truly appreciate their willingness to go above and beyond to ensure that we have everything we need to care for our little one.

While we've found the sachets to be quite handy, we're definitely looking forward to the tins coming back in stock soon. We've found that quite a bit of formula is wasted when using sachets, and we'd definitely prefer the option to purchase tins in the future.

All in all, we're incredibly pleased with our experience with The LittleOak Company. Their attention to detail, top-notch ingredients, and unmatched customer service have made the transition to formula feeding much easier for our family. We highly recommend giving them a try!

Read full review of The LittleOak Company
Hide full review
ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more

The LittleOak Company Exceptional Customer Service and Quality Formula: A Review of The Little Oak Company

Their customer service team is highly knowledgeable and always willing to help in any way they can. I was extremely impressed with their level of care and dedication towards their clients. When I first started giving my son their formula, they had an incredibly quick turnaround time from order to delivery. In fact, I was running low on my current tin and I had to enquire about delivery times. The lady I spoke with was extremely helpful and accommodating. To my surprise and delight, my order was delivered to me the very next day!

On another occasion, I found myself in a panic when Little Oak had no stage 2 formula available. However, once again, the customer service team immediately rose to the challenge. They provided me with a few boxes of single serve sachets, free of charge, until my next order could be delivered. I was immensely grateful for their kind gesture and prompt response.

Overall, I highly recommend The Little Oak Company to anyone who is searching for a trustworthy, high-quality formula for their little ones. With their excellent customer service, fast delivery times, and superior product offerings, I'm confident that you too will be impressed with everything this amazing company has to offer.

Read full review of The LittleOak Company
Hide full review

The LittleOak Company complaints 10

ComplaintsBoard
C
1:06 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

The LittleOak Company Review: The LittleOak Company - Great Products, but Frustrating Website Experience

When it comes to finding great products for your little ones, The LittleOak Company (thelittleoakcompany.com) is a go-to destination for many parents. However, I must say that my experience with the website left me feeling a bit frustrated.

I encountered numerous issues with the website, and one of the most significant ones was the trouble with logging in. Despite resetting my password several times, I still couldn't access my account, which was a real letdown. As a customer, I expect the site to function seamlessly and allow me to enjoy a hassle-free shopping experience.

In addition to login problems, I also struggled with several icons, which just wouldn't work correctly. I wanted to contact the company through their email address, but for some reason, the email icon wouldn't let me do so. These problems didn't happen just once; it was a persistent issue that kept occurring as I was browsing through the site.

It's fair to say that I was left feeling disappointed with my experience on The LittleOak Company's website. However, despite these issues, it's important to note that the products themselves are of high quality and well worth checking out. If the company can address the technical problems with its website, they'll undoubtedly have happy customers.

Read full review of The LittleOak Company
Hide full review
ComplaintsBoard
M
11:32 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

The LittleOak Company A Review of The LittleOak Company: Excellent Products & Service, but with a Price Increase and No More Free Shipping

I recently had the pleasure of purchasing from The LittleOak Company and found that the shopping experience was incredibly easy and straightforward. Their website is user-friendly and it was a breeze to navigate through the different products and place my order.

However, I did notice that there has been a slight price increase since I last ordered from them a couple of months ago. Though it’s not a significant rise, it’s enough to make the product slightly less affordable for me. Additionally, I was disappointed to see that free shipping is no longer available, which was a perk I enjoyed during my previous shopping experience.

Overall, I still highly recommend The LittleOak Company for their high-quality products and excellent customer service. While the slight price increase is not ideal, their products are well worth the investment. Additionally, the team at The LittleOak Company is always available to answer any questions and address any concerns that customers may have, making the overall shopping experience a pleasant one.

Read full review of The LittleOak Company
Hide full review
ComplaintsBoard
D
10:08 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

The LittleOak Company Review: The LittleOak Company's Sustainably Made Products are a Delight for Any Home's Aesthetic

When accessing The LittleOak Company's website on a mobile device, some clunkiness may be experienced, especially when updating the cart and waiting for the pricing to update. Additionally, the language used to describe the sachets and boxes may benefit from further clarification. However, despite these small quirks, I am still extremely excited about this brand and their product offerings. The LittleOak Company offers an array of beautifully crafted, sustainably made products that are sure to enhance any home's aesthetic. From their delightful selection of scented sachets to their charmingly designed boxes, it's obvious that The LittleOak Company has put a great deal of care and attention into their creations. Plus, knowing that their products are eco-friendly only adds to the appeal. All in all, while there may be some minor kinks to work out, The LittleOak Company is a lovely brand worth exploring.

Read full review of The LittleOak Company
Hide full review

Is The LittleOak Company legit?

Our conclusion: After a detailed review, ComplaintsBoard finds The LittleOak Company to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, The LittleOak Company is known for their high standards and safety. If you're thinking about dealing with The LittleOak Company, it's wise to check how they handle complaints.

The LittleOak Company earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

The LittleOak Company has received 8 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Thelittleoakcompany.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

The LittleOak Company as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

According to our analysis, The LittleOak Company appears to be offering travel services on their website. While many travel companies are legitimate, it's important to be cautious and do your research before booking a trip to ensure that you are getting a good deal and not falling victim to a scam.

Several positive reviews for The LittleOak Company have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Thelittleoakcompany.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • While The LittleOak Company has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 10 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • The website belonging to The LittleOak Company has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
  • The website associated with The LittleOak Company sells gift cards, but it's important to be cautious when making a purchase. Verify the gift card's value and expiration date, check for customer service contact information, and use a trusted payment method.
  • The LittleOak Company has been identified as a website that sells popular products that scammers often use to take advantage of unsuspecting customers. We recommend exercising caution and thoroughly researching the legitimacy of the website before making a purchase.
  • The LittleOak Company offering cryptocurrency services, it is important to be aware of the potential risks involved. Cryptocurrency transactions can be anonymous and irreversible, making them a prime target for scammers and fraudsters.
ComplaintsBoard
L
Verified customer This complaint was posted by a verified customer. Learn more

The LittleOak Company Quality Organic Baby Products - The LittleOak Company Review

As a parent who's always on the lookout for quality baby products, I was thrilled to discover The LittleOak Company. I had heard great things about them from fellow mums and dads and decided to check out their website for myself. And boy, am I glad I did!

One of the things I was most excited about was the stage 3 formula in a can. As my little one got older, I was looking for something that would cater to his growing nutritional needs. When I found out that The LittleOak Company had just launched this product, I was over the moon! I'd been waiting for this for quite some time, and couldn't wait to try it out.

However, I did have a few questions about the new range that The LittleOak Company had launched. A lady on Facebook had mentioned it, but I wasn't quite sure what the changes were. I would have loved to know more about the new range and what The LittleOak Company had done to make their products even better.

Overall, I'm really impressed with The LittleOak Company's commitment to providing parents with high-quality, organic baby products. Their attention to detail and commitment to sourcing the best ingredients really shows in the products they offer. I'll definitely be making more purchases from them in the future, and would recommend them to any parent who wants the best for their little one.

Read full review of The LittleOak Company
Hide full review
ComplaintsBoard
J
Verified customer This complaint was posted by a verified customer. Learn more

The LittleOak Company Honest review of The LittleOak Company: Great formula, but unpredictable delivery schedule

As someone who has been a customer of The LittleOak Company (thelittleoakcompany.com), I feel it's important to provide an honest review about my experience with their services. Let me start by saying that their formula products are great, and I love that they use organic and high-quality ingredients.

However, one issue I have encountered is the unpredictability of their shipping and delivery schedule. I have never known when my orders will ship, or when they will arrive at my house. This can be a frustrating experience for parents who are relying on timely delivery to feed their little ones.

In order to avoid any potential issues, I would highly recommend ordering a lot of formula upfront so that you have a stockpile to hedge against unpredictable deliveries. While this may not be the most cost-effective solution, it will give you peace of mind knowing that you have sufficient formula on hand at all times.

Overall, I think that The LittleOak Company has a fantastic product, but they could improve their customer service by providing more transparency around their shipping and delivery schedule.

Read full review of The LittleOak Company
Hide full review
ComplaintsBoard
M
Verified customer This complaint was posted by a verified customer. Learn more

The LittleOak Company Review: The LittleOak Company - High-Quality Products for Parents and Little Ones

Hey everyone!

So, I'd like to share my experience with The LittleOak Company - a website that offers a variety of high-quality products that are perfect for parents and their little ones.

First of all, I have to say that I absolutely love their product selection. It's clear that they take pride in sourcing the best items for their customers, and everything from the toys to the clothing is of fantastic quality.

However, I did run into a bit of trouble when it came time to make a purchase. I tried to pay using Afterpay, which is a payment service that allows you to split your payment into smaller installments over time. Unfortunately, every time I tried to complete my purchase using Afterpay, I received an error message stating that there was an "unexpected change to my cart".

This was a bit frustrating, as I was really excited to receive my order, but thankfully The LittleOak Company's customer service team was there to assist me. They quickly responded to my inquiry and helped me to complete my purchase using a different payment method. While this hiccup was a bit inconvenient, I'm glad that their team was so responsive and helpful.

In the end, I was thrilled with the products that I received from The LittleOak Company. The quality was top-notch, and I could tell that they take great care to ensure that every item they sell is the best of the best.

Despite the payment issue, I will definitely continue to shop with The LittleOak Company in the future. I highly recommend them to any parents who are looking for high-quality, thoughtful products for their little ones.

Read full review of The LittleOak Company
Hide full review
ComplaintsBoard
J
Verified customer This complaint was posted by a verified customer. Learn more

The LittleOak Company The LittleOak Company Review: Impressive Quality, but Consistency in Stock Needs Improvement

Recently, I went online to purchase some baby formula from The LittleOak Company, and unfortunately, I encountered some issues with the availability of stock. Although I have found their product to be quite satisfactory in the past, I was disheartened to realize that their supply didn't seem to be a seamless operation.

It is important to note that baby formula is one of the basic necessities for an infant's growth and development, and as such, it should always be easily accessible to parents and caretakers. A shortage in stock can be quite a daunting thought, as it raises concerns about availability and the potential for infant care-givers running out of supply just when they need it most.

This is an area in which The LittleOak Company needs to do better. They should have an effective system in place to ensure that their baby formula products remain in stock, and available on an ongoing basis. The last thing any new parent needs is to panic over a lack of baby formula for their little ones.

Despite the stock issue, I do think it’s important to mention that the quality and nutritional value of the product is impressive. The LittleOak Company has put in a lot of effort to make sure their formula meets safety standards and is eco-friendly as well. This is a commendable effort that shows the company is dedicated to the health and wellbeing of babies and the environment.

In conclusion, my experience with The LittleOak Company hasn’t been entirely negative, but the issue of consistent availability of stock is something they need to address. Ultimately, as a concerned parent, I want to feel assured that I can trust the reliability of any product I purchase for my child. I would like to see The LittleOak Company take action to ensure a steady and reliable supply of baby formula so that no caretaker ever has to fear running out when they need it most.

Read full review of The LittleOak Company
Hide full review
ComplaintsBoard
K
Verified customer This complaint was posted by a verified customer. Learn more

The LittleOak Company Review of The Little Oak Company's Natural Baby Formula & Shipping Policy

Recently, I visited the website of The Little Oak Company and was intrigued by their product offerings that claimed to be natural and beneficial for babies. I decided to place an order for their formula, but was quite disappointed to discover that free shipping to NZ and AUS wasn't actually free, and I had to pay an additional amount for shipping. However, since I was only trying the formula out for the first time, I didn't want to purchase more products just to avoid this extra charge.

I must admit that the formula is quite pricey, so I'm hoping that it is really worth the money spent. Nevertheless, my initial impression of The Little Oak Company's range of products is quite good. I appreciate their commitment to environmental sustainability and using natural ingredients that are beneficial for infants. The website is user-friendly and I was able to place an order for the formula with ease.

One aspect that could be improved upon is their shipping policy. It would be great if international shipping truly was free to avoid any confusion or extra costs. Despite this, I am looking forward to receiving my order and trying out The Little Oak Company's natural baby formula.

Read full review of The LittleOak Company
Hide full review
ComplaintsBoard
M
Verified customer This complaint was posted by a verified customer. Learn more

The LittleOak Company Review of The LittleOak Company: High-Quality Products for Toddlers & Babies with Room for Improvement

The LittleOak Company is an online shop that offers a variety of products for toddlers and babies. While the website's overall design is visually appealing and user-friendly, there are a couple of areas that could use some improvement.

One issue that I encountered was on the Stage 3 product page. The dropdown boxes for ingredients and nutritional information would not open when I tried to access them on my iPad. Additionally, the footer logo was obstructing the last section of the page, making it difficult to view the content. This was a bit frustrating, as I wanted to learn more about the product before making a purchase.

Another area that could use some tweaking is the "Buy now" buttons on the homepage. While they appear to be straightforward, they actually lead to a "Learn more" page that requires users to add the product to their basket on the next page. This can be confusing for new visitors, resulting in them potentially abandoning their purchase altogether. Having both options for new and returning visitors would help to alleviate this issue.

Despite these minor drawbacks, The LittleOak Company does have a lot to offer. Their products are high-quality and geared towards young children, making them a great option for parents and caregivers. With a few adjustments to the website's functionality, they could enhance the user experience even more.

Read full review of The LittleOak Company
Hide full review
ComplaintsBoard
D
Verified customer This complaint was posted by a verified customer. Learn more

The LittleOak Company Great Product Quality, But Inefficient Shipping: The LittleOak Company Review

As a satisfied customer of The LittleOak Company, I must say that their product is simply fantastic. The quality of their baby formula tins is unparalleled and I have no doubt that it is made with great care and attention to detail. However, I do have a few qualms when it comes to the shipping and ordering process.

In truth, it takes quite a while for my orders to arrive and oftentimes by the time I receive my next shipment, I have already gone through all of the tins from my previous purchase. This can be a frustrating experience, particularly because I am so pleased with the product itself. It would be great to see a more efficient system put in place for getting orders out, so that customers can rely on a more timely delivery schedule.

Additionally, I have found that the LittleOak Company formula is oftentimes sold out, which can be frustrating when I am already running low on my current supply. As a frequent shopper, it would be nice to know that the product I covet is always readily available.

One solution I propose to this is to offer a discount on a subscription of the formula. This would not only provide more reliability in terms of getting fresh tins delivered, but also incentivize customers to commit to the product long-term.

In conclusion, while there are certainly some aspects of The LittleOak Company's online experience that could use some improvement, the quality of their product alone is enough to make me recommend it to others.

Read full review of The LittleOak Company
Hide full review

About The LittleOak Company

Screenshot The LittleOak Company
The LittleOak Company is a reputable online store that offers a wide range of unique, high-quality skincare products, clothing, accessories, and organic baby products. This company was founded by two mothers who are passionate about creating products that are safe, ethical, and sustainable. Their strong commitment to using only organic, natural ingredients and cloth material that is gentle to the skin makes them stand out in the market.

One of the outstanding features of The LittleOak Company is its specially curated range of baby products. These include blankets, bibs, clothes, and skincare products that are perfect for the sensitive skin of young children. The company's use of organic cotton and other natural materials ensures that each product is free of harmful substances and is kind to the environment.

In addition to its line of organic baby products, The LittleOak Company also offers a wide variety of skincare products for adults. These products are designed to moisturize and nourish the skin without exposing it to harmful chemicals frequently found in many conventional products. The range includes face and body creams, lip balms, and deodorants, which are all entirely natural and free of artificial ingredients.

Moreover, The LittleOak Company's clothing lines provide an excellent way for consumers to support sustainable fashion. The selection includes clothing for adults and children that are soft, comfortable, and stylish, with various designs and colors to choose from.

In summary, The LittleOak Company has earned a well-deserved reputation for its organic, ethical, and sustainable products. With a commitment to producing only the best and safest products for consumers, this company is a trustworthy choice for those who want to live a healthier, more sustainable lifestyle without compromising on quality, style, and safety.

Overview of The LittleOak Company complaint handling

The LittleOak Company reviews first appeared on Complaints Board on Mar 24, 2023. The latest review The LittleOak Company: My Solution to Breastfeeding Woes was posted on Apr 11, 2023. The LittleOak Company has an average consumer rating of 1 stars from 20 reviews. The LittleOak Company has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. The LittleOak Company contacts

  2. The LittleOak Company social media
The LittleOak Company Category
The LittleOak Company is related to the Online Shopping category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.