On Fed-16-2026 in Brampton
I called "The A Team Appliance Repair" for my Samsung Fridge service.
Booking person told me very clearly that its $80+tax which includes diagnosis with report. And after diagnosis if any fix required that would be separate amount (labor+parts). So, I booked the service.
Technician named Prince (not a real name) came to my place in 2 to 3 hours in an unofficial old car and to me he doesn’t look like licence technician or knowledgeable person, later he told me 290+tax is the diagnosis fees and $80+tax is just booking fee (for visiting my house). So I told him your team has provide me false information and quote at very first. I was not agreed to pay such a high diagnosis fees, and told him to leave.
Technician didn't perform any kind of diagnosis or even look to my appliance and told me to pay $80+tax which I refused as I was not aware about this hidden or scam fees. I feel I got scammed. Later Technician threatened me if I don’t pay the fees (that is $80+tax) then they will send it to the collection department.
I called Ontario Consumer Protection to help me out and initiated case.
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