MoreFilter
reviews and complaints

So, I was looking for some water filters for my Whirlpool refrigerator and stumbled upon MoreFilter (morefilter.com). I ordered three filters, but unfortunately, I received the wrong ones. I was a bit disappointed, but I thought it was just a simple mistake that could be easily fixed.

However, when I tried to contact the company, I realized that they don't have a contact number. I had to give my email address and phone number, which made me a bit hesitant. After waiting for three business days, I finally received an email from the company. They apologized for the mistake and explained that an exchange wasn't recommended. I would have to pay for my own shipping costs, and there was a chance that the product might not be accepted if it wasn't returned in perfect condition.

I was a bit frustrated with their response. I mean, it was their mistake, and they weren't willing to work with me. They even suggested that I try to resell the filters or give them away. I didn't appreciate their lack of customer service, and I would definitely think twice before purchasing from them again, regardless of their prices.

Overall, I think MoreFilter has some work to do when it comes to customer service. While their prices may be competitive, their lack of a contact number and unwillingness to work with customers when mistakes are made is a major drawback. If you're looking for a company that values customer service, I would suggest looking elsewhere.

So, I messed up big time and ordered the wrong filters from MoreFilter. I was so bummed out because I really needed those filters. I sent an email to the customer service team to let them know that I made a mistake and asked if they could cancel my order. I was hoping that they could stop the order so that I could order the correct filters. I was really worried that I would have to pay for both orders.

To my surprise, I got a reply from Riley from the customer service team. Riley told me that the order was already processed and that it might not be possible to stop it. However, Riley assured me that the correct filters would be sent right away. I was so relieved to hear that! I was worried that I would have to wait for a long time to get the correct filters.

To my surprise, both orders arrived at my doorstep! I was so happy to see that the correct filters were there. I sent an email to the customer service team to ask about returning the filters that I ordered wrong. I was expecting them to tell me to send them back, but they told me to keep them! I couldn't believe it! I was so happy that I didn't have to pay for both orders.

Every email that I sent during this time was answered right away. I was so impressed with the customer service team at MoreFilter. They were so helpful and understanding. I checked my bank account and was only charged for the one correct order. I couldn't believe how great the customer service was! I will definitely be getting all my water filters from MoreFilter in the future. They have won me over with their amazing customer service.

By the way, this was not the first order I had from MoreFilter. I have ordered from them before and have always been happy with their products and service. I highly recommend MoreFilter to anyone who needs water filters. They are the best!

Thanks MoreFilter for your amazing customer service!

Alan Russell

Mexico, Maine

So, I've got to say that my experience with MoreFilter was pretty frustrating. I mean, don't get me wrong, their website is easy enough to navigate and they've got a decent selection of filters, but their customer service left a lot to be desired.

For starters, I had a bit of trouble getting my filters to work properly. I followed the instructions that came with them, but they just wouldn't prime. I reached out to MoreFilter for some help, and ended up having to email them a total of nine (yes, nine!) times before I got any kind of response.

When I finally did hear back from someone, I was told that my filters were NSF certified and that I should have no problem with them. But here's the thing - nowhere on the box or any of the paperwork that came with the filters did it say anything about them being NSF certified. Not exactly reassuring, if you ask me.

After all this back and forth, I lost faith in these filters and asked to return them for a refund. Naturally, this didn't go smoothly either - the person I was dealing with wasn't exactly helpful, and I ended up having to file a dispute with my credit card company just to get my money back.

All in all, I can't say I would recommend MoreFilter. Maybe I just had a bad experience, but it felt like they didn't really care about me as a customer. So if you're looking for filters, I'd suggest looking elsewhere.

I gotta say, I was pretty disappointed with my experience purchasing filters from morefilter.com. I ordered a set of three filters, but when they arrived I realized they were the wrong ones. I mean, it happens, right? So I reached out to customer service to see about getting an exchange, and man oh man was that a mistake.

The response I got was basically "sorry about your luck, but we can't do anything for you." I couldn't believe it. This is a company that sells filters - it's not like I was asking for some crazy, impossible solution. I just wanted the right filters, or at the very least an exchange for the ones I got. But nope, apparently that was too much to ask.

Honestly, this was easily the worst customer service experience I've had in a long time. And I've had some bad ones, let me tell you. I just don't understand why a company wouldn't want to make things right for their customers. It's just common sense, you know? If you mess up, you apologize and do what you can to fix it.

Anyway, long story short, I wouldn't recommend buying from morefilter.com. Their policies clearly aren't customer-friendly, and you might just end up with the wrong filters and nothing to show for it. Save yourself the headache and look for a vendor who cares about their customers.

So, I finally received the return information and sent the product back. After that whole ordeal, I decided I needed to find a better company to shop with.

That's when I stumbled upon MoreFilter.com. Let me tell you, this company is the real deal. Not only was the ordering process easy and straightforward, but the product arrived exactly as described and fit perfectly in my refrigerator.

The best part? When I had a question about the installation process, I was able to easily reach their customer service team and they were incredibly helpful and friendly.

I have since placed multiple orders with MoreFilter and have been consistently impressed with their quality products, affordable prices, and exceptional customer service. They truly go above and beyond to ensure their customers are satisfied.

If you're in need of refrigerator filters or any other home filtration products, look no further than MoreFilter.com. Trust me, you won't be disappointed.

Yo, so I had some issues with MoreFilter. I ain't get my whole order and when I hit them up with the deets, they ain't even respond at all. But when it came to the filters themselves, they fit okay and all that jazz. But once I put them in, the water thingy was all messed up. I swapped in the old filter and it worked, so it had to be the filters that made it f'd up. Tried two of them and both were whack, just dripping water and not doing their job. So, I'm planning on hitting them up tomo' and givin' them a piece of my mind.

Yo, so I was tryna get my shipment from MoreFilter.com and I was like, why is it taking so long yo? So I hit up their support and tried to talk to somebody on chat, but dang they weren't helpful at all. They just told me to chill and wait. Then chat just straight up bounced on me and sent me an email saying they'd answer my questions later, but they never did. Bruh, that is NOT the kind of customer service I wanna deal with.

Anyway, they finally shipped my order a whole WEEK later and I finally got my filters. I gotta admit, the filters seem legit, like they're made out of good quality stuff. But dang, their customer service needs some serious improvement. Like, if I'm paying for something, I expect some decent customer support. Maybe they were just having a bad day or something, but still.

Overall, MoreFilter.com seems like an alright place to cop your filters from if you don't mind waiting and don't need any help from customer service. But if that's important to you, you might wanna look elsewhere. Just sayin'.

I gotta say, I picked up this filter from MoreFilter like 6 months ago. At around 2 months, it just up and stopped flowin' water. Not great. So I took my air compressor and shot some air through that bad boy and it worked again, but only until today. I mean, sure, they say you gotta replace these filters every 6 months, but I gotta tell ya, I ain't no expert myself. Heck, over the past half year, the water flow's been at a dang snail's pace most of the time, and it's just me and my ol' lady, so we ain't exactly chuggin' it by the gallon. I wouldn't go so far as to say this filter's a total dud, but I don't think it's worth what I paid, even with all them fancy high reviews it's been gettin'. I done picked up some off-brand filters before and thought they were pretty darn good, but I just wanted to give this one a shot. My advice? Probably go with something else next time.

So, I had a frustrating experience with MoreFilter. They sent me the wrong filters, and it was like playing a game of phone tag to get anyone to respond to my emails. Eventually, they told me that they would send the correct filters, but for an additional 20 dollars. And if I wanted to return the wrong filters, it would cost me an additional 20 dollars. They claimed to have "easy and free 15 day returns," but didn't seem interested in following through on that. I'm pretty fed up with the whole thing. I feel like I got scammed. I should have just stuck with Amazon. Now I'm left with a bunch of random filters that don't fit anything I have, and no way to return them. Does anyone want to buy them on eBay? I'm sure I'm not the only one this has happened to. I suggest you stay away from MoreFilter.

I needed a new filter for my fridge, so I decided to try the MoreFilter website and see if their products were any good. I ordered a replacement filter and waited for it to arrive. When it did, I installed it and waited to see how it worked.

After about 3 months, the filter stopped working properly. I hadn't noticed any indicator light on my Whirlpool fridge yet, but I could tell that the water wasn't tasting as good as it should. I tried replacing the filter with another one, but the problem persisted.

Eventually, I decided to do some testing to see what was wrong. I let several gallons of water run through the filter to dislodge any sediments, and then tested the water with my Zero Water Pitcher test gauge. To my surprise, the ppm reading was almost the same as my tap water!

I also tested some ice from the fridge and found that it had the same result. After some trial and error, I was able to get the icemaker to work again, but it was frustrating to have to deal with such an issue.

Overall, I'm not sure if I would recommend MoreFilter to others. While the product is affordable and easy to order, it seems to have some issues with quality control. If you're willing to do some testing and troubleshooting, you might be able to get it to work, but it's definitely not a hassle-free experience.

I've been ordering filters from MoreFilter for a while now, and I have to say that my recent experience hasn't been great. I received my second order completely rearranged, and it was disappointing. After contacting customer support, they assured me that they would send another shipment, but it's been months, and I still haven't received it.

What's worse is that FedEx reached out to me regarding a fraud investigation that they opened against MoreFilter due to multiple complaints. I'm now worried about what's going to happen next. Should I hire an attorney to protect myself? I'm not sure what to do, and the whole situation is stressing me out.

As if that wasn't enough, I've learned that MoreFilter is a China-based company that uses an international route to charge international fees. They even use countries like Great Britain and Gibraltar, which seems fishy to me.

In the end, all I wanted was to order some filters from a reputable company. Now, I'm all mixed up in something that I have no clue about. I'm hoping that MoreFilter can make things right and get me the filters that I need without any more issues or complications. It's frustrating to deal with all of this when I just want to make a simple purchase.

I just had to try out the water filter from MoreFilter to see if it was actually working or not. I mean, you can never be too sure about these things. The test stick that came with my ZERO water pitcher was like my trusty sidekick during this whole process. I first tested the water straight from the tap and it came back with a whopping 269 PPM. That definitely did not sound too good. Next, I decided to test the water that went through my refrigerator water filter and the results showed only 243 PPM. Okay, so there was a change of only 10 PPM (PARTICLES PER MILLION). Not a very impressive number, but I thought maybe it just needed a break-in period of sorts since we had been using the new filter from my refrigerator for about a week now. So, I decided to run 2 whole gallons of water through the filter just to be sure. But, even then, the results were the same - only 243 PPM.

That's when I decided to try out my MoreFilter water filter and boy, did it surprise me! I took the same water from the refrigerator and ran it through the ZERO water filter from MoreFilter. And guess what? The test stick came back with a reading of 000 PPM! I couldn't believe it! I mean, I know I sound like a total noob, but honestly, I was pretty amazed that it had actually worked.

Now, I know that most people probably won't go to the extent of testing their filters like I did, but I just had to make sure that I was getting my money's worth - which by the way was $45 for this particular filter. But sadly, it did not live up to my expectations. I was hoping for at least a 150 PPM reading, but instead, it was only a measly 23-point change. So, I sent it back and decided that it just wasn't worth it.

It's too bad that the ZERO water filter from MoreFilter is not compatible with my refrigerator. I would definitely love to try that out and see how it compares to other filters in the market. All in all, I would say that MoreFilter is a decent option if you're looking for a water filter, but just make sure to do your research and read up on reviews first. It's easy to get taken in by the marketing hype, but sometimes, the reality might be very different.

So, I recently ordered from MoreFilter and let me tell you, it took forever for my package to arrive. Like, we're talking over a month here. And when it finally did show up, it looked like it had been through the wringer. I mean, seriously, it looked like it had been dragged across the country. I was pretty disappointed, to say the least.

I reached out to their customer support and got an auto-reply saying to "kindly wait" and that they were sorry for the delay. I'm guessing they get a lot of complaints about this issue, because that's a pretty generic response. It didn't really make me feel any better about the situation.

Honestly, I'm not sure I would trust MoreFilter again. There are probably better options out there.

So, I've got to say that my experience with MoreFilter was pretty frustrating. I mean, don't get me wrong, their website is easy enough to navigate and they've got a decent selection of filters, but their customer service left a lot to be desired.

For starters, I had a bit of trouble getting my filters to work properly. I followed the instructions that came with them, but they just wouldn't prime. I reached out to MoreFilter for some help, and ended up having to email them a total of nine (yes, nine!) times before I got any kind of response.

When I finally did hear back from someone, I was told that my filters were NSF certified and that I should have no problem with them. But here's the thing - nowhere on the box or any of the paperwork that came with the filters did it say anything about them being NSF certified. Not exactly reassuring, if you ask me.

After all this back and forth, I lost faith in these filters and asked to return them for a refund. Naturally, this didn't go smoothly either - the person I was dealing with wasn't exactly helpful, and I ended up having to file a dispute with my credit card company just to get my money back.

All in all, I can't say I would recommend MoreFilter. Maybe I just had a bad experience, but it felt like they didn't really care about me as a customer. So if you're looking for filters, I'd suggest looking elsewhere.

I gotta say, I was pretty disappointed with my experience purchasing filters from morefilter.com. I ordered a set of three filters, but when they arrived I realized they were the wrong ones. I mean, it happens, right? So I reached out to customer service to see about getting an exchange, and man oh man was that a mistake.

The response I got was basically "sorry about your luck, but we can't do anything for you." I couldn't believe it. This is a company that sells filters - it's not like I was asking for some crazy, impossible solution. I just wanted the right filters, or at the very least an exchange for the ones I got. But nope, apparently that was too much to ask.

Honestly, this was easily the worst customer service experience I've had in a long time. And I've had some bad ones, let me tell you. I just don't understand why a company wouldn't want to make things right for their customers. It's just common sense, you know? If you mess up, you apologize and do what you can to fix it.

Anyway, long story short, I wouldn't recommend buying from morefilter.com. Their policies clearly aren't customer-friendly, and you might just end up with the wrong filters and nothing to show for it. Save yourself the headache and look for a vendor who cares about their customers.

So, I heard about this website called MoreFilter (morefilter.com) and thought I'd give it a try. I placed an order for some filters a week ago, but unfortunately, I have not received them yet. I want to jump on the bandwagon and join the happy customers who've had a great shopping experience with MoreFilter, but sadly, it's been radio silence from them.

I mean, I get it, things happen, there can be delays, but it would be nice if they kept me in the loop about my order. I'm starting to get worried and skeptical about their customer service. I think it might be time to contact Paypal and let them handle this.

On their website, it says they have a 24/7 customer service line, but I haven't been able to get through to anyone. It's quite frustrating, to be honest. I just want my filters.

My order ID is MR***2105, so I hope they can find it and send it out soon. I'll update this review if anything changes, but right now, I'm disappointed.

As a customer, I expect responsive and efficient service, even if there are hiccups along the way. Come on, MoreFilter, step up your game, please.

. I ordered a filter from MoreFilter and it was a total mess. I thought I was going to get a good deal, but boy was I wrong. Not only did it take forever for them to even ship it out, but when they finally sent it, the shipping company didn't receive it until weeks later. I mean, come on people, if you're going to sell a product, at least have your shipping game together!

And don't even get me started on their customer service. They were totally unhelpful and didn't even seem to care about my issue. I was getting so frustrated that I almost gave up on getting my filter altogether. If it weren't for my persistence, I would have never received my order.

In the end, I wouldn't recommend MoreFilter to anyone. Their bad service and lack of attention to detail makes me question whether they're even a legit business at all. Save yourself the headache and look for a different filter supplier.

So, I tried out MoreFilter and, to be honest, I wasn't too sure what to expect. But boy oh boy, was I in for a surprise! It was like a breath of fresh air!

The shipping time was a bit longer than I expected, taking nearly two weeks for my product to finally arrive. At one point, I even had to shoot them a message to inquire as to whereabouts of my order. I was told that it was once in Maryland, but then they slightly changed their story and said that it was actually in Ohio. I was living in Texas, so it wasn't exactly heading in the right direction either.

However, the actual product that I received was in great condition and met all of my expectations. I certainly was not disappointed with the quality of the air filter that I ordered. Honestly, I've used it for a while now and I'm super pleased with how well it works. It just goes to show you that ordering from MoreFilter is definitely worth the wait.

So, in short, if you're looking for an air filter for your home, office, car, or anything else - MoreFilter is a solid choice. Just be prepared for slightly longer-than-average shipping times and the occasional hiccup in regards to your order status updates. But ultimately, the quality of their products does not disappoint!

I gotta say, I was pretty excited to try out MoreFilter because I heard some good things about their filters. Unfortunately, I gotta share my two cents about my experience with their foreign transaction fee. Let me tell you - that was a huge surprise and definitely not a good one. I mean, I get it - fees happen. But c'mon, you gotta let us know about these things beforehand! I was checking out, mindin' my own business, and bam, there it was. Not cool, MoreFilter. Not cool at all...in my humble opinion.

I gotta say, this kinda policy is pretty poor in my eyes, ya know? Like, why not just be upfront about it? It just doesn't make sense to me in this day and age. And honestly, I'm not sure I can really trust them after this whole ordeal. I mean, if they're hiding fees like this, what else are they hiding? It's pretty disappointing, to be honest.

So, take it from me, folks. If you're thinking about ordering from MoreFilter, be wary about them fees. And if you're like me and just not cool with this kinda stuff, vote with your wallet and take your business elsewhere. I know that's what I'm gonna do - I'll never again order from them, that's for darn sure.

Morefilter, man, they ain't doing it right. I ordered a fridge filter from them, spent a good eighty bucks on it, and what do I get? The wrong filter, that's what. And now they still haven't given me my money back, like come on. I even wrote them again about it, and still nothing. It's real disappointing, I tell ya. I suggest y'all check out some reviews before you go buying from them. And if you got any questions or anything, you can shoot me an email at ***@gmail.com.

I must say my experience with MoreFilter was quite disappointing. I had ordered filter #9083 but was delivered #9081 instead. I mean, how hard is it to get the order right? I was really counting on those filters, so I emailed the company to rectify the mistake. Unfortunately, it's been a couple of days now and I still haven't received a response. Not getting through on the phone either! What a letdown!

I'm honestly not happy with the service I have received from MoreFilter. I do understand that mistakes do happen, but the manner in which the situation has been handled is giving me serious second thoughts. Having to wait for such a long time without any solid response is beyond frustrating. And it doesn't help that their phone line won't even connect.

I hope MoreFilter takes note of this review and does something about it. This kind of service is simply unacceptable. I just wish they'd get back to me pronto. Not to mention the fact that I now have to deal with #9081 even though it's not what I ordered. Hopefully, I can somewhat make it work till my correct order finally arrives.

In conclusion, MoreFilter should seriously up their customer service game, or else customers like myself would have to take our business elsewhere.

I recently tried out MoreFilter (morefilter.com) and I gotta say, it was a pretty smooth experience. I have to admit, I was a bit skeptical at first - would it really be able to replace my factory filter without any problems? Turns out, it plugged right in with no issues.

However, I did notice that the water was pretty cloudy when I first started using it. I mean, it was cloudy for minutes upon minutes. The next morning, it was a little better, but still not completely clear. Even after a few days, it wasn't exactly crystal clear. But you know what? I'm still drinking it with a smile on my face.

I gotta say, I'm not entirely sure if it's running clear now or not - I'm not too tech savvy when it comes to filters. But hey, as long as it tastes good and it didn't require any crazy installation process, I'm good with it. All in all, I'd say MoreFilter gets the job done.

Man, I was really disappointed with the service at MoreFilter. I mean, I was excited to get my order - who wouldn't be when you need some filters ASAP? - but when I saw the estimated delivery date, I was like, "Okay, that's not too bad." Then that date came and went, and I was still waiting. And waiting. And waiting. It's been over a week since then, and I haven't gotten my filters yet.

I tried to be patient, but come on, $5 for shipping should at least get me my order within a decent amount of time. And it's not like the delivery delay was their fault - I get that there are things outside of their control - but you gotta be straight up about that stuff. Don't tell me I'm gonna get my order on a certain date if you can't guarantee that.

Overall, I'm just really frustrated. If I'd known it would take this long, I probably would have looked for another supplier. I hope they can at least sort out the refund quickly so I'm not out my money and my filters.

So, here's the thing with MoreFilter.com. I'm not usually one to leave negative reviews, but this experience really left a bad taste in my mouth. I ordered some filters from them and, well, things didn't exactly go as planned. For starters, my credit card was charged right away, but the filters never arrived. I figured it was just a fluke, so I tried to get through to customer service via live chat. But no luck there either - I waited and waited, but no one ever answered.

Finally, I decided to email them. I got a response pretty quickly, but the tracking information they sent was super sketchy. There was no tracking number and the info they did provide seemed pretty vague. I was starting to get pretty frustrated by this point. To make matters worse, they claimed that the filters had been delivered. But when I checked my mailbox, nada. Nothing at all.

All in all, I have to say that I'm pretty disappointed with MoreFilter.com. I was expecting better customer service and delivery times, and I definitely didn't get what I paid for. I'd give them a big fat zero if I could.

on time and customer service is almost non-existent. I had to wait weeks for my order to arrive, and when I contacted customer service to inquire about its whereabouts, they were unresponsive. Finally, after several attempts, I was able to get through to someone who informed me that my order had been damaged in transit and would need to be reshipped. It took another few weeks for the replacement order to arrive.

Despite the delay, I was pleased with the quality of the product. The air filters I purchased were effective and easy to install. However, the fact that it took so long to receive them was frustrating and inconvenient. I understand that delays can happen, but the lack of communication from the company was unacceptable.

Overall, I would not recommend ordering from MoreFilter. While the products are good, the lack of customer service and shipping delays made for a poor experience. There are plenty of other companies that offer similar products with better customer service and faster shipping times. Save yourself the headache and shop elsewhere.