Temu
Reviews and Complaints

Ive been a long time user of Temu. I guess you might say its my obsession. I dont mind the delays, its expected. Even Amazon no longer seems to try hard to deliver the next day if you are a member.

Ive only had one really bad experience with customer support. Generally speaking the Support Bot is decent. The Bot will handle it unless a human intervention is insisted upon, of the Bot just cant help. Most of the time I get a credit back in my account and more often then not, told to just keep whatever it is Im complaining about. So good there.

What really makes mad, and its happens every single day, is thier greedy, unscruplous, and overwhelming use of bait and switch. You will login and might see a banner or a screen telling you amazing you are. And that as a result you have been gifted 1, 2, 3, 4 free gifts. Then a spinner shows up as if you didnt win anything yet. And its pretty obvious that everyone wins the spinner. So, you will go to pick your winning "free items". And thats where the switch takes place, without any warning or honesty from Temu.

Immediately they might offer you 1 or 2 extra items now at 100% off. Buyer beware!

1. Most of the time, that is a 100% credit AFTER you complete the purchase. I've never completed one because it's just to scammy. If you want to award me something award me damn, it. I spend a lot on Temu. I mean a lot. Probably more than I ever spent with Amazon.

2. Those free items... well they are NOT free either. You have to:"earn" enough credit to "make" them free. Let's say it shows you that you have earned 95%, or a dollar amount applied against your free items. You must now purchase the additional amount, plus meet any minimum purchase limits. And let me tell you, I try and try and can NEVER get to 100% so with a usual timer, I miss out every single time. I have never ever gotten the free stuff, ever.

3. Farmland, a "game" inside of Temu is another bait and switch. I've supposedly been close with needing to purchase $3 in order to get my winning free items. That $3 has been there for months now and hasn't moved one bit no matter how many things I order!

It's clear that Temu has a marketing plan that means take your buyers, especially your best ones, claim they are great and offer free stuff and then seconds later say, oh well it's not free after all and you have 30 minutes to make purchases to get the free stuff. And once in one of those screens, try getting out of them, its click hell.

My refund has been successfully processed by Temu. Initially, I was concerned about the delay, but after following up, I received my money back. I now believe that the funds were simply in transit and required some time to process. This was not a case of fraud, just a delay in the transaction. I appreciate Temu’s support team for resolving the issue. Thank you!"

So i've been purchasing from them for about a year and a half, have had some issues in the past was a little hassle but was resolved for the most part without to much sweat and tears, not even close to as good customer service as some other shopping sites we know and love but up till this point I guess you get what you pay for that was until yesterday when my package arrives im really confused by the size of the bag because I know the amount of items im expecting and there's just no way they are in there so hoping i'm wrong I open up the bag and i'm pulling out small items like a pillow cover, scissors, cleaning brush ect but after pulling out a few items along with a birthday card I never purchased but was complimentary I guess since my birthday is in a few days, which givin what in fact is about to happen dealing with them is either a dig at me from the person packaging my stuff or just really ironic, because after just a few items im done there's nothing left in this bag and i'm really confused because there was no shipment being split into multiple shipments ect, there was 10 items missing from this small-ish bag 2 13 inch antiques style mirrors 5 6 piece sets of food storage containers 2 additional pairs if kitchen scissors and a cleaning brush, I reach out let them know by phone and they say I need to speak to a specialist but that person left for the day the specialist will call me tomorrow but in the meantime I can go online and request a refund, so I do and it says I have to up load photos of all the items a received along with the packaging, so I lay out everything along with the temu bag that clearly shows the bag with my name and the tracking number ect and you can clearly see in the photo that there was no way that bag was fitting all the items that are missing, that bag was already crammed when it got to me, there was no way it was fitting two 13 inch mirrors (whether they come disassembled or not) let alone 5 sets of containers and each set includes 3 containers 3 lids not to mention the other small items its absolutely impossible, anyway I take the pictures up load it all tick all the boxes it it said that the estimated amount of the refund would be about 12 bucks and I have to wait for someone to review this claim um ok sure, I wake up this morning to a email saying, kate marjorie pabalan

Jul 7, 2024, 8:49 am

Dear valued customer,

Greetings from the temu customer service team. We hope this email finds you well, despite the unfortunate circumstances surrounding your recent order.

We appreciate your prompt response, and please accept our heartfelt apology for this situation, especially after receiving a package with missing items under order po-211-[protected]#. We want to assure you that we're taking this matter seriously.

We understand the challenges and disappointment you may be experiencing. Upon thorough review, we regret to inform you that we are unable to accommodate your request for a refund. After a comprehensive examination of your order, we can confirm that all items were shipped and packaged in accordance with the order specifications. Our warehouse team extensively reviewed the shipping process, including the shipping video, ensuring that the items were dispatched completely and in adherence to the order. Consequently, we are unable to proceed with your request for a refund or reshipment as our findings indicate that no items are missing from your order.

We kindly request your understanding in this matter and express our gratitude for your loyalty, comprehension, and patience. If you have any further inquiries or concerns, please feel free to contact us. Our dedicated customer service team is readily available to provide assistance in any way possible.

Thank you for selecting temu, and we eagerly await your response.

Sincerely,

Kate

Temu customer service team

Temu will leave you so frustrated making you feel like you want to lose your mind, so I call them back today and I say I don't want to wait for this specialist to call me back can you just transfer me over, she says she doesn't know what a specialist is they don't have any specialist, I tell her I don't know what they are either why cant customer service just help me, she says she will escalate my ticket, I tell her about the email I received and how is it escalated when the email says they made up their mind and it's a hard no, she tells me she doesn't see a email from them and she wasn't away of any pictures being uploaded on my behalf,

So pretty much no one knows what they are doing, no one will help you, and even though I have clearly showed to the bag and all the items it came with and they can clearly see that it would be like trying to fit a cow into a tea cup if they are claiming they included my 10 missing items, its not about the money its about getting what I paid for and the principal I want my stuff!

I'm very sorry to hear that some of you are having trouble with this company. I believe they have great products & after comparing similar items on other sites, I'm very happy with their prices. I was kind of curious about where this company is located after receiving my first order. If I had anything bad to say about this company, it would be that they need to disclose their location. I don't think that would keep people from ordering from them. As for customer service, I have no complaints. I received my second order from them today (4/1/23) only to find that they sent me the wrong order. I was initially upset but after spending over as half hour in the chat room, the issue was resolved and my account was credited immediately. The chat room person was very patient and once I told her I wanted to know exactly how was and when issue was going to get resolved she offered a refund and told me she mark my refund urgent and like I said it truly was. I did find the the chat room evasive at first but once she realized I wanted my specific questions answered meaning exactly how what and when she was more than helpful. Mistakes are made all the time but I truly believe that this company will resolve issues and I am very satisfied with how they handle my issue." I believe this company is reputable with good customer service and great products and prices.

My name is Debbie and this is my very first time shopping with Temu. I was skeptical when l first came across this website and wondered how can they afford to sell things so cheap, including jewelry, like rings,for instance, which l was interested in purchasing,when they look so beautiful in the pictures? I thought they must just make them look really good in the pictures somehow and then when you get the rings they are nothing more than poor quality,cheap cracker jack trinkets. But the more l read about Temu and the more l kept looking at the beautiful pictures l decided to order 6 rings and 2 pendants. I just received my order today from Temu and l was totally surprised and thoroughly delighted with my purchases. The rings far exceeded my expectations and are stunningly beautiful and of superior quality and even more beautiful than in the pictures. They do not look cheap at all, in fact, on the contrary,they look a lot like the real thing. The attention to detail on a lot of the rings and the sparkle of the stones is exquisite, enhancing their beauty and making them look real and expensive. I was blown away and will definitely tell others about Temu and hope to do more shopping with Temu myself soon. I am sure l will be getting lots of compliments on my new rings and the cute cat pendant l purchased too. Thank-you so much, l love all of them! I couldn't be happier.

I am very pleased with Temu. I have purchased 188 items since Dec. 3rd with 8 orders. My first order was before Christmas and because I figured this was coming out of China I didnt expect it by Christmas. It came by the 17th. I have purchased mainly inexpensive stuff. Socks, artificial floral, hair pieces and accessories,Christmas stocking stuffers, household items, and some clothes and shoes. I was hesitant with my first order because I had never heard of them, but they had a Christmas projector light that I wanted for a good price, so I took the chance. I'm really glad I did. They can have really great prices, the shipping has been like any other store and I've been really happy with my purchases. You really need to READ the description. Sizes are in cm most of the time and not in inches so again READ the description. The clothes are probably out of China and run small. I'm 5'2" and 150 and bought a dress in xxl and it was still a little tight, but it really is pretty. I've bought a couple pairs of shoes and they run true. You should read the item reviews, some will have photos and you get get a better idea about what you're buying. I've been given 2 promo credits and received both with no problems. I have had no problems with Temu, I have been a little disappointed with some items, but it's because I didn't READ the description. Their artificial floral stuff is amazing, very realistic. Go ahead and try it, I don't think you'll be disappointed

I had read the bad reviews, and then there were a few good ones. So I looked and found so many reasonable priced items that I figured why the hell I will try them. My main items purchased were hair clips and dog clothes. The dog clothes were some of the exact ones on ebay and soo soo very much cheaper. One of the dog clothes I had just ordered from a lady on ebay and it arrived and was absolutely adorable. So when I found the exact picture of the item I had just bought for 11.00 and Temu had it for 1.88 I thought why not order more dog items and see. So I did and I am so very happy I did. I got 7 outfits for what would have cost me 70.00 or more on ebay or amazon. I paid 12.00. The hair clips are the big claw ones that you get at Walmart for 7 or 8 dollars. I gave 88 cents. Yes 88 cents. Some were in the dollar range. But they are well made and heavy claw clips. So I would say why not try a few of their items. I did and am happy I did. I can save so much money. You may wait a week or two for delivery but to save this much I will plan ahead for when I need the items and get them early. Until I have a bad experience which I don't really see happening as they update you daily of the progress of the shipment including when the items are on their flight to the US and then on to Jamica NY to the customs facility to then be transferred to USPS for delivery.Please try this. I did not do it on their app, I did it on the computer and have had no problems.

I have got the warmest pajamas (blanket items and pajama sets) ever from TEMU, very important in the Upper Midwest U.S. I have also got a shawl that wasn't as depicted and accidentally ordered some items that weren't what I thought they were, but I was able to cancel the latter after discovering the Shop Reviews. If you click on the Shop icon (seller) under "Reviews," you can read many more reviews than are displayed under the item description. There is more time to cancel items on this site than usual, though there are sometimes limited refund options. Sometimes they will only give a partial refund and partial store credit, but if you do receive the item, one item per order can be returned for a full refund. Now, I always read the Shop Reviews before making a purchase, and I am generally satisfied with what I receive. I love that I can purchase a pet toy at an affordable price every time I make an order. My pampered cats are used to receiving treats and food in the mail, and are disappointed when I order clothes or other items and there is nothing in the package for them. When I had children at home, it was the same story. I have not bought cat toys in a while because most sites charge $7-15 for them, which is ridiculous! I wish every store had pet items for.40-$1.70 I could add to every order, like I do at TEMU. It doesn't take much to make them happy, but they even have pet tunnels, activity and mechanical toys for well under $10. Pets are family!

I LOVE me some temu, Temu is where's it at, Get you some temu, download that app lol. I'm not going lie it's addictive, everytime you here that ding notification just wanna shop, Im up to my 4th or 5th order.

I seen complaints but Like any site you have to be realistic and use common sense look at shop reviews and customer reviews as they are not the same thing, each seller on temu is different not just one general person so the quality is going to varied.

Shipping -Theres multi shipping company they use, depending on product location could be in muliti places and your location is hows it's determined. Like most of my packages arrive early within 4-7 business days if postal delivery, other carriers have their own time frame so it could be 7-10 you need to look down at estimate delivery time they give you while ordering it tells you how long or order early so it can arrive on time they notify every step of the way. Don't buy stuff you need immediately.

Products- I don't care what nobody says if you spend a dollar or 2 don't be expecting high quality premium stuff all the time, its going break or work like a cost a dollar sometimes... No different discount stores it varies.
Everything I bought came exactly as pictured, quality varied depending on the seller for example I bought a cosmetic bag cost $10 it's amazing, came exactly as shown, no defects, brand new smell I like, perfect in size, nothing leaks out it's waterproof, fantastic.
I bought clothes sizing is tricky because you have measure yourself sometimes you can order a size down varied on item, Quality is great, cost me $10-15 dollars, wash up well without fading or tearing apart, didn't shrink in the dryer. Don't expect the exact pic as it's a copy of what the picture looks like but still great and colors are vibrant and bueatiful. I did buy some bottle stopper tops and can covers for.98 cent when I tell you they work amazing, I was like let's get it temu. Exactly as pictured, quality and all.

Pricing - pricing varied, typically low as.89 cent til 100s depending on product, they have deals all the time, no need to worry about that, always free shipping.

Overall I'm very pleased with temu, and will continue to support there business for very long long time.

Their website and app are poorly coded, because they will not recognise my perfectly valid email address as valid, which is preventing me from registering. When I try to contact them, they require me to sign in first, which I obviously can't do because I can't register - which is why I am trying to contact them! I tried reaching out on social media, explaining the problem, but all they do is tell me to contact support through the website, which I still can't do as they won't allow me to register a valid email address! Utterly hopeless.

DO NOT USE THIS SITE. THEY STEAL CREDIT CARD and personal info.

After already charging my card, I could see the charge on my Wells Fargo account, these crooks try to get you to send them a statement. I actually did send them a statement with my financial info redacted and they wanted more. I tried working with them but they insist on recieving a statement with personal financial info on it. I hope the authorites take them down soon before more people are hurt. I intend to report them to several federal and state agencies.

I order some items from temu,they supposed to be delivered at 9th to 19th ..next day i got text from evri as their delivery partner they are delivering my products today ,i was waiting whole day they did not deliver aben they put picture of my area and said I’m not home.they didn’t even enterd my building.after next 4 days same they text me morning thet r delivering my products but end of the day cancel it,after that i contacted evri they said they losy my item i should contact with temu,i continued contact with them wjth live agent as they don’t have phone call service,everyone ignore me about my products and wasting my time,telling me refund after 19th.they don’t want to u ndersstand anything

So I posted a prior review of how they bait and switch with coupons, offers... and when you have a very favorable order, they use "piggyship" independent drivers that conveniently "lose" the order. I got a prompt refund and was lied to that the products were no longer available. I tried calling this Piggyship company at the number given: it goes to a dead line on verizon and immediately to VM at all hours from a landline. Well, turns out, if you find Piggyship's email and send them instructions on how to direct their independent drivers, the order will arrive. So, 4 stars ultimately but one star off for the hassle of writing Temu, piggyship, etc.

Ordered a few items with good delivery and about 75% decent quality especially relative to price. I decided to use some of their coupons to order more. The package was to be delivered by PiggyShip. Well, they claimed they 'couldn't access' my house, after several Temu deliveries went without a problem. I called the shipper's number... it's not real. Verizon can't connect 90% of the time and if you call on a land line, it goes right to a generic voicemail. I contacted Temu, I requested a re-order, but they said the items were no longer available. Outright lie: I checked at that moment they told me and all were in stock... but at much higher prices and with my coupons expired. NOW I understand their business model: bait and switch. App deleted.

On April 1, 2025,
order number: PO-014-20223186094630437
I placed an order with Temu and paid approximately $61.50 (104.75 AZN). According to the online receipt and order summary, the package was supposed to be delivered to my home address. However, I never received the package. Instead, I received an SMS from the courier asking me to pick it up from one of their offices, which contradicts the stated delivery method and address.

Furthermore, the online delivery receipt clearly shows no signature from me. There are two signature fields — one for the seller and one for the customer — but my section is blank. This proves that I did not receive or confirm the delivery. I informed Temu support immediately and provided all relevant screenshots and documentation, including the courier’s SMS and the unsigned delivery slip.

Despite this, Temu has repeatedly rejected my request for a refund. Each time, they claimed the package was delivered correctly and refused to investigate further. They also advised me to check around my home or consult family or neighbors, which is irrelevant in this situation because the package was never brought to my address in the first place.

I believe Temu’s response lacks fairness and responsibility. I am the rightful customer who paid for a service that was not completed. My request is simple: I am not asking for the order to be resent — I only want a full refund for the order I never received. I hope this issue is taken seriously and properly investigated.

I place my very first order and when i filled out thw registration , i put 07070 basically a made uo number as i onky require contact to be via email and now i cannot get into my account and i am concerned about my order. You have not allow me to contact customer services wuth vertify my numner. I want to be contacted immediately via my emaik address - [protected]@hotmail.com or i will be repoeting you to my bank for scam

Title: Temu charged me twice, but they refuse to refund my money!

Review:

I am a customer from Uzbekistan.

On February 4, 2025, I placed an order on Temu. I received an SMS code to confirm the order, entered the code, but no money was deducted from my card. Later, I canceled that order and placed a new one.

When I made my second order, Temu sent another SMS code, and this time, they successfully charged my card for the new order.

However, on February 5, 2025, Temu again deducted money from my card for the first order, even though it was canceled!

Now, Temu claims that "canceled orders are not charged," but my bank has officially confirmed that the payment was taken by Temu. I even have an official bank document proving that the money was sent to Octobank for Temu.

I asked Temu to provide proof that they did not receive the money, but they refused to give me any evidence.
I have been contacting them since February 5, 2025, but they keep saying "Please wait 24 hours" every time without giving me a clear answer or solution.
This is unacceptable! I demand a full refund for the unauthorized charge. If Temu does not resolve this issue, I will report this to consumer protection organization

PO-211-[protected] Wrong lengths were sent. The order was for a 26, 24, 20 and 18 inch wigs. Temu sent (2) 26 and (2) 20. They double shipped these by mistake instead of the 24 and 18. I sent the wigs back with their original packaging and a note explaining what was wrong. Temu denied return. I am due my refund of $109.20 PO-211-[protected] These wigs looked nothing like the pictures. They were cheaping and smelled. I returned them to temu. They denied my return stating missing parts. I returned the wigs in rhebse condition they sent them to me. I am owed $155.63

The company is lying. I have proof that I mailed them. The company has since deleted the tracking information off the website so I can’t even tell you which package for which but I do have proof of mailing I also included that before I want my full refund, they are playing games first they said that the package was empty then they said it was some things and they said the package was something different. they keep on coming up with excuses so all I want is my money back I will provide againtracking when I drop them off it has the weight on it. I will also track it through UPS and FedEx so I can show you the weight on the products of the boxes that was sent, but I have proof that I shipped them back the only problem is that the business has since deleted, which one was for which, but it has a date on it attached to which coincides what was shipped back to them they’re lying. I want my money back and I’m gonna fight this. 

Ordered 6 items from temu had a message to say been delivered no one had knocked on my door so I checked my premises safe place nothing went on tracking pic shows wrong door wrong street Red arrow shows where my item has been delivered to and clearly shows it's not my address. Complained to temu who insist it's the correct address I've sent them proof of photographs etc. nothing no responsibility refuse redelivery or refund. Date of complaint Sept 18 2024 I don't know how much proof I have to convince them I've honestly not recieved my goods.

Refusing refunds and demanding returns of product which I explained were a gift sent to another country and they were very unhappy so binned the products. I explained Al this but still refused. Refund . Never had to send products back before to get a refund. They just say that's it's company policy ect but that's not a excuse for rubbish quality goods or poor customer service. They won't even a knowledge my complaints anymore and they wonder why they are being investigated. I just want a refund but they keep refusing and try t bribe with vouchers.

My credit card statement shows that I purchased the above noted item through Temu on 8/8/2024 with a cost of $61.25. I did not order this item. I believe it may be part of a credit card scam connected with Temu. I did order another (cheaper) item from the Temu on the same date but it has not yet been shipped, perhaps because it is involved in the scam.

I am requesting a refund of $61.25

Thank you,
Gail Sterling
e-mail [protected]@verizon.net
phone [protected]

I purchased bulk cups (AU) for the first time on your site, but for some reason I never received any correspondence from TEMU, apart from the Australia Post shipping notification from the AUSPOST app telling me that it was on its way, and when it was delivered. I have the Items, so no complaint there.

I have tried all online methods of receiving a tax invoice, but it doesn't recognize any of my details put in the fields provided. I will enter the details below with all the information I have and hopefully you can find it and send me the Invoice.

Date of purchase; 15th July 24
Amount; $178.44
Bank account details; Westpac Card ending in 3022
Items; Cups
Delivery Address; unit 34 / 70 Pinaroo Drive, Glenfield Park, NSW 2650
Number on Bag; BG-24071559HUYV434P-02
PARCEL POST ID; 36HTC583123801000931501
MY EMAIL; everymans. [protected]@gmail.com
Phone; [protected] or [protected]
Name; Everyman's Kapooka
My name; Warren Clarke. [protected]

I put a $23 tile in cart from only supplier that offers it. I received a 1 item @ 90% off, the page that opened showed my tile at less than $2 but‘ sold out’, it was not sold out,11 remained. Since I am a good customer and have spent/ planned to spend $9000 +/- remodeling 2 homes, I contacted customer service and eventually to Brana. She lied several times, offered me $10 credit then rescinded it. I had offered the $10 + a $5 credit for the less than $2 ‘sold out’ tile, which wasn’t, she refused. Absolutely ridiculous and unprofessional deception by customer service and Temu computer as shown. I deleted $8000 from cart and moved to AliExpress and Amazon over a misrepresented $23 tile for $2 that I couldn’t purchase for $15, laughable. I have refrained from posting this dispute to the 20+ design groups and social media platforms that I belong to until I no longer feel that I was deceived and treated unprofessionally. Brana at customer service is not the best option for dealing with men in the design and construction industry.

I made an order with Temu and few weeks later checked the tracking on Tuesday 9july Royal Mail had marked it delivered and uploaded someone else’s porch for proof. Since Tuesday I’ve been contacting Temu everyday to try get a refund. I’ve uploaded Royal Mail delivered picture aswell as my porch which are completely different as proof it’s not my home. The escalation team keep saying it’s been delivered to the correct address when it hasn’t because I don’t have my parcel. Customer service haven’t got a clue and keep opening tickets when the supervisor said they can’t do anything because a ticket is opened they closed it today through email I’ve gone onto customer chat like I was told to do and they opened another ticket so I can’t do anything for 24 hours. I’m disgusting about this situation and no one seems to help or know how to push a refund button !

I have provided proof of damaged items and I was asking for a refund without return as it would make it easier for me as I'm disabled, it states in the terms and conditions that not all items need to be returned but they arnt willing to help me and keep saying I need to return the items when I know for a fact they dont need to be they arnt willing to work with me, there is no reason for them to make things so difficult for me and I have had enough now I just want someone to help me

Order ID: PO-012-[protected], Greetings, the package arrived 5 May, the packet was opened 17 May and the product above was not in the package, but all other items were in the package.

The reason why I'm writing now is that this item was required for our holiday home and we only went there on the19 May.

I still need this item, so can you please send it to me

Regards

Anthony Nigro

Temu tracking number JTE300143356641
It was supposed to deliver between 3 to 7 May.
Frequently I tried to call the driver, but he wasn't answering my calls.
Today I called J & T Express and informed them the same.
But still I didn't receive the delivery today.
Now it is scheduled for tomorrow.
Kindly do the needful and update me ASAP.
Hope I will get late delivery fee also.
Thanks Shilda Paulson
[protected]

I was looking at an item on temu website . The next thing i know $103.98 was automatically taken out of my paypal account .I was given a refund . but not to my paypal account .When i look to see where my refund was , i wasgiven a number to type in.Then i find that the refund cant be found . all i want is the refund of $103.98 put back into my pay pa account , this has been going on since april19th 2024 .refund id is po-012-[protected]-D01. Iwould like this resolved asap rgs Malcolm Jones

I spoke with a little girl yesterday claiming to be part of TRMU customer service.

She said she could not find any orders from me. Over the lastv18 months I have placed so many orders it is impossible to count.

How could someone lie without conscious?

I have no idea which way to turn. This is the first I have tried to request a refund. Being in the military I was never able to do so. There are many other times I had mdse. to return but was not able to do so because of my location (out of the country) with the military.

After the last situation with someone refusing to help, I have lost a small fortune.

Alan Botnik

i haven't received my goods that i ordered.its been a month since i ordered

this is my order number:PO-184-[protected]

when i try to track it it says my order number does not exist!

i ordered on the 13th of march 2024 and paid for the goods i also paid the required taxes today it is the 4th of April 2024 my order was supposed to arrive on the 2nd of April 2024.

Chat says I have several different accounts, maybe I do but I have tried logging in on them, but it keeps making me change my password and I still can't get in

I have made a few purchases for $45.56, $28.22 & 34.89 but I have received nothing. I am not sure which phone number is on my account [protected] / [protected]

Have no idea what my account # is

Mega bait and switch schemes. Get bombarded with texts and emails multiple times in 1 day about spin off games, more items you need, etc. The items post a particular price, however when you make a selection to specify color, you are charged a higher price than posted. If an item lists a quantity like 10, COUNT it when you receive it. There are misprints on their site as to quantity or you lose items due to poor packaging. All orders are sent in plastic mailing bags WITHOUT padding, and that includes electronics. Although they pack your items so that electronics are covered by other items, the articles shift during delivery. So even if electronics are in a box, the box can be crushed or the item damaged from rough hanfling during shipment. Half of your order doesn't get filled because they claim they are out of the item, then you get enticements about other substitutes you may like, albeit at a different price. Then miraculously, after your order is placed, those missing items are suddenly in abundance and you can now add to your order. The products have been magnified. You get disappointed at delivery because what you thought is a standard sized item is a mini version. One instance is a circular ceiling mount with several hooks. Well don't use this to hold pots or pans- it is tiny, and at best it may be good for a few neck chains minus any heavy pendants. Some Items are ok and match their pictures, others don't. One CD/DVD player I bought to plug into a computer lists it as a 7 to 1, lauding it's many features. What I got is a minimal plastic laptop attachment with 4 USB ports. The site listed it for $25.48 and shows the player and 7 different adaptor cords, you only get 1 to tap into your laptop. When I went back on their web site to get the picture with it's associated price with all of the attachments, the listing is no longer there. You get an item that is cheaper than what you ordered, in price and in quality. The backpack cover picture on their site is not clear because it shows a black backpack in the picture. What you get is a cover similar to what you put on an exposed spare tire on the back of your vehicle, you might as well use a plastic bag and save your money. I ordered 2 different large capacity tote/ duffle type bags, 2 different listings, one claiming to be larger than the other. What I got was 2 identical bags. An item that is listed for a higher price early on their inventory is shown at a lower price further down if you keep scrolling. Many people don't keep scrolling, thinking they got a great price. Their 5 piece cotton fabrics look higher quality because of the metallic highlights. What you get is a cotton with a wider weave that does not match our common cottons. These 5 packs can be listed at $2.98, then $1.99, then $1.49 in the same order session. However they will tell you each price is an offer that only lasts for a few minutes more. Yet,
The sames prices were listed 2-3 days afterwards. There are No coupons anywhere on their site (or any other coupon sites on the web), yet when you complain and want to return an item, sometimes they'll say not to return and they will refund. Well you get refunded MINUS a coupon amount, so you only get a partial refund. What coupon and where? The crystals I ordered came without hanging cords. The crochet hooks, some shown in cases, came in plastic bags. The drills they offer, from manual to electric, are dangerous pieces of crap. Not only are they tiny, you get a limited number of drill bits that are small in gauge like a sewing needle. The drill bits constantly separate from the unit even if you tighten them as much as possible, they still come out, and can damage your project or injure you. The big extra sized storage totes are made out of the same stuff like the blue Walmart bags at the registers for 74c and aren't that sturdy. First, the seams aren't always sewn properly to catch all the pieces together so the seam can separate, also the fabric can get punctured and does tear. The majority of totes or duffles are standard nylon. There are several different knitting looms. The one I ordered showed the pegs in place ( looked like one solid unit) with a blue knitted item on it in progress. What I got was a loom with loose pegs. The loom and the pegs were in separate cellophane bags taped together but the cellophane bags with the pegs was torn open and was missing pegs. They were not in the shipping bag, but, in fact, were long gone before the item was packaged for shipping- so poor quality control. The portable urinal is nothing more than a poorly made funnel. The exit drain is smaller gauge than a standard sized drinking straw so whatever exits your body is going to build up rapidly and provide you with a bath you don't want. It might work well if you want to water an indoor plant at a slower rate. The security roller to block out sensitive data on your mail is only 1 1/4 " x 1 1/2" ( yes, less than 2 inches); you're going to get carpal tunnel syndrome from rolling this thing over your addresses and account numbers. The plastic rain deflectors for your vehicles side view mirrors is 7" at it's maximum length so it will not be suitable for trucks, you're basically diverting rain a little but not blocking it. If you email, you don't always get an appropriate answer with them missing the point on most problems. Yes, they don't want you to return faulty items because they are already inundated with their own crap. This place is like a shut down Asian flea market that got bought out by temu. I haven't found any item made in America. Instruction sheets are missing or they are so minimal they don't help. Most of the time the inserts just tells you the name of the product. I ordered twice because many were items I needed and I was interested in the quality, but no more, temu is not reliable and not honest with their bogus coupons. They have this astronomical amount of money listed that you supposedly saved- I don't know what they're using for comparison, just don't get fooled. Don't be like many other folks who buy junk off the clearance shelves because they have a red tag on them- many of those prices ARE the regular price only on a red sticker to lure you. Temu is a master bait and switch operation.
If you have money to blow and like to play Russian Roulette, then knock yourself out. As with any online merchandiser you are at the mercy of their hype, poor photography, or magnification. Face it, it's nothing more than a crap shoot. And for the few items I liked, it doesn't make up for the many things that were incomplete, cheap, or malfunctional.

Photos shown- (may not be in order
1.) power drill with USB end cord, no wall outlet piece, orange box is the security roller to conceal your personal info,
2.) Urinal showing tiny outlet hole,(gray)
3.) Urinal side view, (gray)
4.) Side view mirror rain deflector ( black with red strip with tape measure

Hello, my name is Melvin Tilley, I am 89 years old living on social security, and I never collected anything before, but decided to try silver dollars from Temu. I did not know they were fake until I tried spending a couple of them. I have about 50 of them bought at different times, dating back to July, 2023. I am aware of the limited time for returns, but due to the facts, I would like to return them for a full refund returned to the cards used to purchase them. I tried chatting with customer service but they did not understand the situation. by the way, the coins say on them 420 grains, 900 fine. I took that to mean silver, but I had them checked by a peofessional coin appraiser and he said there is no silver in them,

these are examples 1906P Ellis Island, 1799, 1800, 1803, 1804, & 1794 long flowing, A string of what I believe to be Morgans starting with 1878 thru 1903. 1847CC seated one Dol., and many others totaling 50. I dont know the exact price I paid but it was above $3.00 each. I need an address to send then too and a refjnd. 623 Dublin dr Andover, Ks67002 t6ms.[protected]@netzero.net [protected].

On 23/10/23 I ordered a white ceramic heater from Temu for €27.97. At first it worked fine, but since yesterday it only blows cold air, no heat at all.

Order ID PO-096-[protected]

It suffered no damage whatsoever in the meantime.

Can you help me please.

Kind regards, Patrick