The complaint has been investigated and
resolved to the customer's satisfactionResolved Telecheck — Denied me getting an ATM card
resolved to the customer's satisfaction
On January 2nd, 2008 my purse was stolen. The guy had my checkbook and wrote several checks. Telecheck notified me on January 14th, 2008 about two checks that had been written and there was no money to cover these expenses because the account was closed. I explained to them about my purse being stolen and I sent them everything they asked for including police report, affidavits and several other things in February of 2008. Never received anything after that from them. I thought everything had been cleared up until August 5th, 2014 (6 1/2 years later) when I tried to get an ATM card for my savings account and was denied by Telecheck. I called them and found out it was because of the two checks from January, 2008. They are trying to say I never sent them anything proving my purse was stolen which is ridiculous because I still have every piece of paper from 2008 and found all the things I had faxed them. SO on August 8th I faxed everything again. They are saying it is going to take at least another month to get this all cleared up after I give them the correct account number which they have already. They call and leave me messages to call them back and I can never talk to the person I need to because they can not transfer. This place is full of foreign ###s that should not even have access to our personal information in the first place. After reading all the other complaints about this place it definitely needs to be shut down ASAP!!!