TeeTurtle
Reviews and Complaints

Highest rating from Vienna, Europe! Got my an item on my order wrong ... but Shelby saved my birthday! Best costumer support ever! Love your designs and your stuff. My colleagues and friends started a guessing game what tee I'm going to wear ... ^^ Looking forward to my next orders! Keep it going people! You make my day - EVERY DAY!

I had ordered 2 plushies from them and my daughter found out that it had a hole once she flipped it over. Contacted customer service via email and got a response back in a manner time. Was advised that they were sorry for the issue and that they would send my daughter a new one out right away. Thank you so much for amazing customer service we really appreciate it

Great company. Quality merchandise and Excellent customer service! There was an order error I didn’t notice. They did! They reached out, apologized, and made the offer to correct the error. When I told them it wasn’t necessary they went above and beyond to not only correct the error but compensate me for the mistake. You won’t go wrong with this company! I highly recommend them!

Great quality shirts, lots of great unique designs. I never fail to get great comments when wearing one of their shirts! Would recommend to anyone and everyone who is looking for great shirts! Great customer service too…my last order had a shirt I didn’t order (still great) and when I contacted them they said they would send the correct item out right away at no cost to me. Just. Plain. Awesome.

These people are amazing! Not only do they produce top quality products and games they also have an incredible customer support staff. I reached out initially to inquire about a game on their website and was responded to within the day. Subsequent emails about a damaged product ilicited a response and a remedy of a damaged product within the hour. They are taking requests and ideas seriously about the impact and innovation or their games. A+ 5 STAR rating from me.

Terrific customer service! Our order had a missing item and it was replaced immediately. The quality of the products is also great. My family and coworkers love them. The art is extremely appealing even in professional, dress down Fridays. We have stickers, pins, socks and lots of shirts. We keep going back weekly to see the new items and deals! The t-shirts have lasted like new for at least 6 heavy duty washes, they do not so any signs of breakdown. Super quality printed tees

I have done multiple order and all six of the people in our household family has a minimum of two of their shirts. Great quality and any issues have always been responded to with open communication. The best part of this company is it inclusion based approach and their willingness to hear their customers voice around ideas they have to increase their representation of their customers beautiful differences. I got back a wonderful email and a company plan around ideas on how they were going to bring my ideas to the table for discussion. Great product, great company and openness to be inclusive of all its customers.

I'm a relatively new customer (but a longtime fan!) and I'm happy to say I've had amazing experiences with this company from the product quality to the excellent customer service and speedy shipping! My most recent purchase consisted of a bulk order of t-shirts for a group of my friends. I accidentally got one of the sizes wrong in my order so I contacted customer service asking if they could help me make the switch to the right size, and I received a reply within about a day. Since my order was fulfilled very quickly, they couldn't change the already processed shirt, so I was granted an extra shirt of the correct size at no extra cost! Many thanks to the very considerate and generous Joe from customer service who helped me out with my little order mishap! My shirts are now on their way and I'm already excited to order more!

Teeturtle is a fantastic place to order shirts! The material is soft and the prints are adorable, funny, and amazing! Their customer experience is phenomenal! From order placement, receiving the product, and the return/exchange process I have received A+ care! For a little over a week 2 representatives worked with me to solve the issue of a shirt that had some issue with the dye process. I felt it looked as if the warehouse storage had damaged the clothing. Within a few days I was speaking to these reps and they made sure to make me feel that I was important to them. I received a replacement shirt, which was also damaged in the same way, then another replacement shirt asap! Each time they assured me that no matter what they would get it right. They did! With flying colors! I can't recommend them enough! I currently own about 20 shirts from them. This includes the ones for my wife and 3 kids as well! Go to teeturtle and get you some shirts! You won't regret it!

I just recently made a large order for our local pride group in Canada. This was my first time ordering and I hadn't noticed one of the items was a pre-order that would hold up the shipping on my entire order. I contacted customer service to see when the shipment was expected to ship and realized the issue. I was sure everything wouldn't arrive in time for my the giveaways I was organizing, and with a heavy heart was going to have cancel the order. After some back and forth with the company via email we not only sorted out to get non pre order items here much faster, but they also offered to cover the cost of the later shipping on the pre-order items when they arrived to the warehouse. I entirely appreciate the work that was done to ensure my order could be processed in time to arrive when it was needed. I also fully understand and appreciate the level of care and commitment it takes to work these things out with the warehouse, especially considering no mistake was made on their end. Their customer service was friendly and kind with each interaction, and I couldn't be happier with their efforts. I look forward to receiving my order and purchasing again!

I paid 20 dollars for 2-4 day shipping. Ordered the items December 16, 2024. 2-4 days would put it at the 20th at the latest. Reached out to Teeturtle because the package still hadnt been sent to the shipping as of the 19th. Received a placating email saying that it was already shipped. Went back to the shipping link and it showed that it had indeed NOT been shipped yet. As of the 21st it finally says it is shipping and will be here on December 27th. Which for anyone who is following the dates i obviously was ordering the t-shirts for christmas and obviously they will not be here in time. I have tried reaching back out to customer service multiple times with no responses. Cute stuff but bad customer service and lies.

I paid $5.95 for priority mail, but I saw that it was shipped through DHL and it has been stuck in St. Louis since the 14th with no movement. I placed this order 4 weeks ago. My 16-year-old daughter bought this stuffed animal with her own money and paid $21 for it. DHL is the slowest shipping method, even though the order clearly states $5.95 for priority. The service is very poor. Her email is [email protected] and the order number is ***-P.

So, I was tryna get a shirt for my granddaughter's b-day from TeeTurtle and it was a whole mess. I had trouble with the payment and ordering process and it took forever to get it sorted out. By the time everything was said and done, her b-day had already come and gone and still no shirt. I was so disappointed! I mean, I know things happen, but it was a real bummer. I hope they can get their act together and make sure this doesn't happen to anyone else.

So, I got myself three shirts from TeeTurtle, but I had to exchange them. I tried to get in touch with the company, but it's been like a whole month already and I still haven't heard back from them. I don't know what to make of this company now.

So, I ordered from TeeTurtle about 45 days ago and I'm still waiting for my stuff to arrive. I'm pretty frustrated about it, and I reached out to customer service to see what's up. They said they understand how I feel, but they didn't even say sorry or anything. Honestly, I'm not super impressed with their service. If you're looking for a place to buy shirts online, I'd recommend checking out 6dollarshirts or shirt. Woot instead. Both of those sites ship pretty quickly, and they at least apologize when they mess up.

I gotta say, TeeTurtle is a real letdown. Their delivery system is a total mess, and don't even get me started on their customer service. They act all nice and fancy with their replies, but it's just a bunch of meaningless words.

Honestly, I wouldn't recommend buying anything from this shop. I had such a bad experience that I don't think I'll ever shop there again. It's just not worth the hassle.

Overall, TeeTurtle is a real disappointment. Save yourself the trouble and shop somewhere else.

I've been a fan of TeeTurtle for a long time now, and I gotta say, I'm pretty disappointed with their recent changes. I used to buy their women's cut t-shirts at anime conventions all the time, but now they've switched up their supplier and the new shirts just don't cut it. Not only are they more expensive, but the quality is just not up to par.

I'm a big fan of nerdy shirts, and TeeTurtle used to be my go-to for that kind of thing. But now, I'm not so sure. I really hope they go back to their original supplier for women's cut shirts, because until then, I don't think I'll be buying from them anymore. It's a shame, really, because I used to love their stuff. But I guess things change, and sometimes not for the better.

I have just one question: when will my order be delivered?
I think they haven't even shipped it yet.
I have been waiting for two months and there's no sign of one simple t-shirt.
They have really cute things, but it's the only one positive thing about them.
I am very disappointed. They have just one email and it takes them a lot of days to answer. And what they say has nothing to do with my issue, so I have to send one more email, then one more and it lasts forever. I already lost my hope to talk to them and to get my t-shirt.