Tampa Electric / Teco Energy review: Outrageous extra deposit on a three year old account

I have lived at this address for three years and was charged a deposit of 163.00. I was just given notice I would need an additional 336.00 deposit on my account. I have already struggled to keep my monthly payments current the entire time living here. This charge will ultimately destabilize my household. I am going to lose my electric and heating services because of this outrageous charge that has come out of nowhere. I called the company and was told to either make a automatic payment plan (which they are not able to give me an exact amount monthly payment because the bill will automatically generate monthly) or get this 336.00 charge added to my next electric bill. I’m told it’s approved by the commissioner but the commissioner does not know my income or what I can pay monthly. My pay has remained the same but everything is going up especially food. This current situation is going to put my family and I in the cold and jeopardize my apartment. I’ve asked them to move my payment date so it’s not coming in on the third in the same week as my rent but they can not do that. I’m so desperate and frustrated. This must be be illegal that this company can make up charges whenever they want. I’m so disgusted and humiliated just trying to figure everything out alone!

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