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Tecocompany

the division of teco that turns off your pwr is the revenue protection.the are mostly made up of retired tpd so they know they have plenty of backup. clayton dean is the man in charge and the one that will not respond to your phone calls. you can find his address on hills county prop appra or HCPAFL.org. you might try calling the community relations department at [protected].you will have to say it twice to the computer before it gives you a oper, then ask for cr.they can make things happen.

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    Tampa Electric — Wrongful charges

    My Teco bill has increased by almost $300 in the past 4 months, I now have electric bills for $455 a month...

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    TECO / Peoples Gas — CUT OFF SERVICE SAME DAY BILL PAID

    I have been a customer of this company for three years and it is the WORST utility company I have ever seen...

    TecoCrooks

    Deoposit of $125.00 dollars required due to credit report. At risk for not paying bill. Due to be returned to customer in 2years. Yes 2 years. Called on Jan 27, 2011 and told due to bill payment a few days after due date 2-3 times. Note not late enough for a charge they are keeping the deposit for 9 more months. Never missed a payment and do not feel that merits being at risk for not paying. How many times has Teco kept deposits of other people not even remembering they even made a deposit[after 2 years].

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      Teco Acct# 16010033134 — Overcharged

      Aug. 18, 2009 this statement was sent to Teco. The high electric bills received for services Feb. 2009 to...

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      Teco — Digital meter

      Our electricity meter was recently changed. The following bill after the meter changed was double the amount...

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      TecoDeposit

      I've been through it with TECO!! My father was going to guarantee my deposit and I've made several phone calls to just get the run around!! My father has great credit and has paid his bill on time for over 30yrs with TECO. I was just informed that his credit isn't good enough to help us with the extra required deposit. We've been unemployed for over 7mos. and yes we've paid late but never had our elcetric cut off!! How can they hold over $550.oo for a deposit (just in case) we leave our house!! They are the only elcectric company, what a monopoly!!! Is this legal?

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        TecoOne week to turn lights on

        Hi,

        My name is Juliana, and I'm an international student at UT. Last month I suffered with TECO weird policies and unorganized team.

        It almost unbelievable what happened.

        On May 22th I'd moved to my new apartment. In order to get my lights on I called TECO on Monday, 18th. I was told I had to make a deposit and fax my documents to a specif number. On Tuesday, I went to TECO building downtown to try to pay my deposit and give my documents. For my surprise, TECO has no customer service place; which means if I want to get something resolved or done, I have to trust today's technology. So on Wednesday I paid my deposit online and I faxed my documents. For my surprise, I moved on Friday 22th, and my lights, and TECO didn't turn my lights on. I called them, I was told that I didn't fax my documents, so they could turn it on. I asked one more time if there was a real place that I could go and show/give my documents; but once again I was told I could only fax it. So I faxed it again on Friday. However, I spent Saturday, Sunday and Monday (which was a holiday) in the dark. Again on Tuesday, I called them to make sure they got my documents and that my lights were being turned on. Someone confirmed they received my documents, and said that I had to wait 1 to 2 business day(which i think is absurd already). Anyway, I called again on Wednesday because i wanted to see how the process was going, and for my surprise, someone tells me that it wasn't in process because I didn't fax my documents. WOW!!! That was crazy, and the girl on the phone insisted that I faxed my documents for the third time for the same number that never gets my faxes. So I was transfered to the manager, because I wasn't going to fax my documents again to a place that never receives it.Joselyn, the manager, told me to fax the documents to her machine. And so I did. But still my lights weren't turn on Wednesday. I had been living in the dark for almost a week, and I was tired of TECO, so I went to the human rights department of Florida, and they called TECO for me on Thursday, and they promised that on Thursday my lights would be turn on. 6pm and my lights weren't turned on. SO I called them one more time, and I was told that my residence was in the schedule for that day and I didn't need to worry because my lights would be turn on; which didn't happen. My lights were only turned on Friday, a week later of what expected.

        My question is, how come a company so unorganized don't have a personal customer service? A place that we can go phisically and solve problems? I come from a third world country, and I can probably do that in my country. I will probably wait in line for 3 hours, but is better than waiting a week at home.

        Isn't there some law about customer service that prohibits this kind of abuse?

        How come a service that is so essential for people be so regardless taken care of?

        No explanations were given to me.

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          Tampa ElectricAdditional Deposit

          I have $175 in deposit currently and just received a "Deposit Final Notice" for $365. I never received any ither notice or any explaination of why I am being forced to put an additional deposit down. My bill only runs $150-$200 per month. If I am more than 15 days late they will shut me off so why do they need to have nearly 3 months worth of deposit on hand. In this economy they are holding people hostage because if I don't give it to them they will turn off my electric! THAT'S JUST WRONG!

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            • My
              mydawgz421 Sep 01, 2009
              This comment was posted by
              a verified customer
              Verified customer

              They don't care. My husband has cancer-it is 95 degrees and they want a random deposit of $405.00 which needs to be paid or they will disconnect my service. They wont take payments and a supervisor offered no help. My power has never been turned off and I have had service with them for 15 years. Yes I have been late a few times, but obviously times are tough for me and everyone else. Why are they hitting us for more money now when everyone is struggling?? We will need to sit here in the dark and in the heat until it can be paid. My guess is that will take a few weeks to scrape that extra money together. What do I do about my refrigerator and freezer etc?? I hope it makes them a bigger and better company at the end of the day to know the effect that they are having on the community.

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            Tampa Electric — deposits for elecric bill

            I have been averaging about 10 days late on my electric bill for the past few months and recently received a...

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            Teco Peoples Gas FLoridaBroken Gate

            My gate was damaged by a Teco employee. I have a 6 foot privacy gate surrounding my home. It has lock on the door of the gate and the only way to gain entry inside my gate is to either cut this lock to open the gate, use the key to remove the lock to open the gate or to just jump the fence entirely. Well needless to say they chose to jump the fence I am assuming as now mt gas is turned on the the gate is now broken. How else would they have been able to turn on the service without getting inside the fence to do this. This would have been much simpler to just knock on the door and have someone let you in or just dono't turn it on at all because there is no way for you to get in... What type of criminals aroe they hiring to work for their company with not a care or regard for damaging other people's property then leaving and going on about their business.

            UNBELIEVABLE!

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              • Ab
                abdel Jun 19, 2009

                Yeah it's theme . I don't know what kind of employee they have but i called to turn on my gas, and i told her that i'm going to buy the house, but i don't have the key yet, so she have to give me exact time or call me before so that the real estate agent can open the door for them.and boy that women who answer the phone was soooooo rude, and stupid in the same time.her name is Nancy and code # 7383. she told me that i have to be there from 8 am to 8pm, and if i'm late the're going to charge me !!

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              Tampa Electric — OVERCHARGE

              Been in the same house for 6 years, electric bill for a 1600 sqft home, early 30s, working 12 hr days couple...

              Tecoextorsion

              This is an outrage!!! I too have unsuccessfully just gotten off the phone with a representative who told me there is nothing they can do about the $280 deposit Teco has arbitrarily decided I need to pay or they will disconnect! There has to be a law! It can't be legal to force people already struggeling to make ends meet through no fault of their own to pay these obscene charges or they have no ELECTRICITY. Some one out there please help us.

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                • Gr
                  Grafixpeg Jul 28, 2009

                  This is exactly what they are doing, EXTORTION from the consumers who can't change eletric companies!! There is a monopoly going on!! How can they hold over $550.00 in deposit just in case you leave your home!!! Sounds like a ggod scam to me!!

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                • Cr
                  Craven Apr 05, 2011

                  TECO had me arrested because I allegedly "stole" electricity from them by running an extension cord from a house that had "an illegal hook-up".
                  There was a lengthy 'investigation' that led to my arrest. I cannot find a lawyer in Tampa, Florida that has balls enough to sue these rodents. TECO MUST be stopped before ALL residents in Tampa suffer the losses that I have. Send me a lawyer with balls PLEASE before it's too late for all of us! Extortion is one thing. Monopoly is another, but being FALSELY charged with theft is OUTRAGEOUS. This is the END for TECO. I will spend the rest of my life suing these cockroaches and making them suffer just like they did to me..

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                Tampa Electric (Teco)Utility Over charging

                My electric bill increased by more than $100 from $167 to $273 in one billing cycle while my electricity use remained the same, or less, during the period. I actually spent $8, 500.00 to update and replace my entire HVAC system in my home in order to save on electricity and to lower my utility bills. I don't understand how the utilities can simply overcharge customers without cause.

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                  • Mi
                    mickey291 Mar 04, 2009

                    That is because the first rate increase has already taken effect as of the beginning of the year. That is what I was told by a representative of Teco via phone.

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                  • An
                    Annonom Ryan Sep 14, 2009

                    They could not get into by back yard and they back billed me over $1, 000. I live in a smal house and work over 40 hrs wk, am never home to use the amount of power they are billing me for. In the first place my bill is over $200 mo.

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                  • An
                    Annonom Ryan Sep 14, 2009

                    I am facing the same problem. We (two people) live in a small 2 bedroom 1 bath cinderblock house. No pool, extra nothing. We move in a year ago with $145 bill mo. We lock our back yard up because we have a dog. So our bill goes up and up and I request a digital meter, now I am leaving my back yard unlocked for installment. 5 months go by unlocked. No installment. Bill keeps getting higher. I call to find out why this happening. The rap tells me ways to save energy (lower A/C, change bulbs etc.) Okay went to home depot, tried out a few things. Bill keeping coming in ^. I'm upset, we are a young couple, not too much extra money to support. I call again, speak to a rep and she tells me because my gate is locked they have to estimate (its not locked!) and to check the local weather. They estimate that we've turned up our A/C to accommodate. NO we keep it at a constant 78-90 degrees, remember our power saving tip? $436.56 for August 2009.
                    Here's the kicker. We checked the mail today and guess what, current balance $1, 125.38 Sep 2009 334 kWh per day. They said they got in to the back yard and read the meter and they are back billing us for all the time they couldn’t get to the meter. So let’s do this. Say our regular bill was $225 monthly. They said they back billed us $900 since May. That would tack on an about $225 more each month. However you do the math it is not right. I've set up a payment plan for an additional $100 tacked to each bill for the next 9 months. What the F! I am just putting in my two cents. This is criminal!

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                  Tampa Electric/teco — DEPOSITS

                  I am having the same problem with TECO/TAMPA ELECTRIC.they are demanding a deposit and have sent us a letter...

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                  Teco — Request for deposit

                  I became unemployed in June of 2008 due to upcoming surgery. I've had two surgeries in six months. Lost...

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                  Teco Gas — Unfairly discriminating against people!

                  Teco gas is the sole supplier of gas service to customer in South Florida. If you don't pay your bill a...