TD Bank refuses to remove/dispute unauthorized charges from my credit card. TD Bank cannot fix my locked online account access after a half dozen phone calls and hours spent talking to different csr. There solution is to have me drive 130+ miles to a branch in person.
TD will wear you down and refuse to respond to state regulators when a complaint(s) is filed. They refuse to dispute unauthorized charges and then add late fees and interest to make you owe more than the original unauthorized charges.
picture provided shows how they continue to stonewall and ignore any responsibility to their customers. I am not disable, I do not need special treatment nor did I ask for imply or request any form of ''Accessible alternative format'' this is rude, condescending and disrespectful to disable people whom relay on such services. Another example of TD Banks culture and methods. This letter dated July 3rd, 2026 is the final response I received from TD bank after my initial dispute for unauthorized charges filed in May 2026.
Claimed loss: $2400.
Desired outcome: dispute and remove unauthorized charges.
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