Menu
Write a review
File a complaint
TD Bank

TD Bank review: bad service ( 2 comments)

J
Author of the review
8:46 am UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

I used the free coin counting machine at the Rockville Maryland TD Bank "Store" on 12/18/2008 (~12:30pm) - I do not know how much I had in the full container, but it gave me $437. Then I can home and started to full the same container and after putting on $500.00 is was much less than half full, when I fulled it fully it had ~$2, 000. All of it was in quarters, the first time was just coins I added from my changes - the $2, 000.00 was was from rolls so I know how much I have.

When I called the "Store" they just said that they would tell the people that work on the system that it may be under counting. Did not take my name or number, like no problem, so they are going to keep the money (~75%).

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

2 comments
Add a comment
P
P
Pain
Richmond Hill, CA
Send a message
May 27, 2009 10:29 am UTC

So the first time you had all types of coins including pennies, nickels, and dimes. And you got 437. The next time you filled it up you put in all quarters and got 2000. And somhow there is a problem with the machine at the TD?

And you didn't know how much was in there, so you just choose to believe that it was the machine.

LOL...

S
S
supp
Lynn, US
Send a message
Oct 08, 2009 5:17 pm UTC

OUR PENNY failed every test for the 1st week, ACTUALLY she was over because most of the time the coins gets stuck... never under, it was always over... I would count coins before putting them into her... before you complain... I'm an ex-employee so I can't be fired for telling secrets and i have many

More TD Bank reviews & complaints

TD Bank - outrageous overdraft fees 71
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
TD Bank - overdraft fees?!? 52
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
TD Bank - extreme delay in posting direct deposits 8
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
TD Bank - fraud reimbursement and overdraft fees 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
TD Bank - exhorbitants fees!! hipocritical
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
TD Bank - horrible customer service 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
TD Bank - racist treatment 7
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all TD Bank reviews and complaints
  1. TD Bank Contacts

  2. TD Bank phone numbers
    Click up if you have successfully reached TD Bank by calling +1 (888) 751-9000 phone number 1 1 users reported that they have successfully reached TD Bank by calling +1 (888) 751-9000 phone number Click down if you have unsuccessfully reached TD Bank by calling +1 (888) 751-9000 phone number 0 0 users reported that they have UNsuccessfully reached TD Bank by calling +1 (888) 751-9000 phone number
    100%
    Confidence score
    United States
    Click up if you have successfully reached TD Bank by calling +1 (877) 700-2913 phone number 0 0 users reported that they have successfully reached TD Bank by calling +1 (877) 700-2913 phone number Click down if you have unsuccessfully reached TD Bank by calling +1 (877) 700-2913 phone number 0 0 users reported that they have UNsuccessfully reached TD Bank by calling +1 (877) 700-2913 phone number
    Canada
  3. TD Bank emails
  4. TD Bank address
    10 Great Falls Plz, Auburn, Maine, 04210-5915, United States
  5. TD Bank social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2026
  7. View all TD Bank contacts