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Target Complaints Page 6 of 40

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6:12 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Hello Sir, Madam, My insurance covers any frame with any price at Target, so I prefer to get a more expensive frame. I ordered a frame, costs $217. However, I noticed the billed price was $180. I was tricked by Target Optics. I am expecting to get reimbursed $37. Thank you! To locate my order, what other information do you need? Attached, please see the frame. Shahram Nafisi

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9:10 pm EDT

Target Tailgating

I watched Target truck number 147606 tailgating a small sedan for about 1 minutes leaving about under a meter of space between the vehicles. The small sedan eventually moved out of the way, but this is absolutely reckless and dangerous. Additionally, truck drivers hold people's lives in their hands with their heavy and large presence. This event happened at 9:00PM on Sunday August 15th on i90W in Massachusetts. Saw the uncomfortable event after leaving the plaza with the Boston market in it.

Desired outcome: Reprimand driver

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9:26 pm EDT
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Target Charged twice for the same visit to the store

I visited the Fairfax, VA store on 8/2/2021 and tried to pay for my shopping (total: $83.17) by credit card. After swiping the card, I was told their system was down and to only pay in cash. So I did. Thirty minutes after leaving the store, I was also charged the same amount on my credit card.

I have called Guest Relations (who suck) about 9 times in the past 8 days, trying to get my money back. They keep saying this happened to a lot of people and they're "working" on it, but you've stolen from me and I want my money back, you thieves!

Desired outcome: Refund $83.17

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9:10 pm EDT
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Target Credit card

I was in your store in rogers, ar.72758 and, after shopping, I went to pay with my red card and it was denied 3 times. I knew I was putting the correct pin, it is an account I keep active but don't use all the time, and I have at least 1300.00 credit if not more. I had to get out of line and call customer service. The first person I talked to said I was locked out for trying my password to many times and would just need to reset my password. He transferred me to the automated service to do that and they didn't recognize my account number. She said I had the wrong card number in my hand. That's impossible. I only have the one. And I can't even log into my account. I know my user name and password but when I put it in the number disappears and says I have to put that information in. This card is cecelia a coleman [protected] expires 03/23 cvv 849 I ended up not being able to make my purchase. If this isn't my card, who's is it and why do I have it? Very embarrassing!

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1:48 pm EDT
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Target Target complaint

I felt like I was forced to give up my job because they refused to work with me with my health issues now I have no job and I feel destinated against I asked my etl to move me out of cafe I was hired for deli due to the heat in such a small area he refused but could move other girls around who didn't have health issues but anytime I asked for help he wouldn't help me

Desired outcome: I would like to come back to a new store

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4:34 pm EDT
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Target Truck driver

Extremely aggressive, cutting people off, in and out of traffic in downpour rain. Flicking people off, honking horn and trying to push people off the road. Very unsafe! We are driving with our children in the car and he is barreling down the highway almost pushing us and others into a ditch! Truck number 808259, plate number maine 2948075 (it's pouring out so hard to see). This is happening now in florida. This guy needs to be fired! He is going to get someone killed! Called highway patrol but he needs to lose his cdl! He should not be driving a truck!

Desired outcome: Severe

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2:32 am EDT
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Brought 3 premier power @9.99 (29.97)charged for 4 (39.96) and brought 1 lipstick @ 5.99 and charged for 2 (11.98) shameless cashier.

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6:57 pm EDT
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Target Target Truck Driver in trailer #066921

We were trying to merge onto Westbound I-70 in Silt, Colorado at approximately 4:05pm on 6/16/2021. We were in a motor home. It was a short merging area. A Target truck, trailer #066921, was in the right hand lane. While there was one car in the left hand lane, the driver could have slowed down and gotten into the left hand lane long enough for us to merge onto the freeway. Instead, we had to slam on our brakes while driving 65 mph, almost forcing us off the road. While the driver was not mandated to let us in, he chose to create an unsafe situation. Truck drivers expect to be allowed to merge on freeways safely. It would be nice if they reciprocated.

Desired outcome: Your truck drivers use common courtesy and drive safely.

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11:20 pm EDT
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Featured review
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Today I exchanged some pants I bought (and lost the receipt for of course, AND paid in cash so it wasn't on my Target app OF COURSE) so they gave me store credit in return which I was incredibly thankful for. I went to purchase some toilet paper and other products and didn't realize until I got home that the cashier charged me $50 for one thing of toilet...

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3:58 pm EDT
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Target Gift card

Order details
#9067950127777
Placed at 5:05pm on May 29, 2021

I made this order and submitted 3 gift cards that my wife and I received for our newborn daughter. After submitting the three gift cards I was told that I owed a little more than fifty dollars however I was charged the full price and the order did not use the gift cards. I called customer support and asked to be refunded the money and to use the gift card but this was refused. I was told I did not choose to use the gift cards despite it showing that they were being used and despite the fact that I put them in directly on the checkout screen. I don't need anything else from Target I just want the money to spend on necessities.

Desired outcome: I would like the gift cards to be used for the purchase and for the $120 to be returned back to my credit card.

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11:23 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

This complaint is for one specific Target in Plano, Tx...2200 Dallas Pkwy, Plano, TX I've shopped at all different Targets all over the Southern part of this country, and they have all been professionally managed and ran by decent employees. But THIS Target in Plano, OMFG!!! I don't think it is even managed!! If it is, they just sit in their office all...

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12:12 pm EDT

Target returning of item that arrived damaged from UPS

I ordered a telescoping pole to clean my pool. I normally use Amazon but wanted to see if Target could offer same degree of service. I have learned the hard way, the answer is no. The bag arrived a couple weeks ago and the pole just arrived yesterday, however it was clearly damaged and forgotten about in the back of someone's truck. The pole is stuck in an outward fashion bent and in capable of use or being brought in. Ordered because I drive a car and it will not fit in my car. I called Target to get assistance with having it picked up . My ref # [protected]. Her response is that it was not Target's problem because it came from a 3rd party. I disagree. This is a customer service issue. I purchased from Target and they should be responsible with helping. In the end, I have to spend an additional 12.00 to have UPS pick it up. Target should reimbursement for that. it shouldn't cause the customers money to get a bad product. Very poor customer service. Amazon would have written it off or arranged a pickup for me at no cost to me. They DEFINITELY wouldn't put the work on me - the customer. I learned my lesson and will not shop Target on line again because they do not back their products.

Desired outcome: Reimbursement of the cost to have the damaaged merchandise picked up

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mommamaria80
US
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May 30, 2021 11:27 pm EDT

Yeah, I've had orders go "missing" because Target uses UPS and USPS instead of reliable companies like FedEx, or local delivery companies. I've had MANY, MANY items that never arrived, or arrived broken because UPS and USPS don't give a [censored] about taking care of peoples packages. I've complained to Target for years, but they refuse to do anything to correct it.

I try never to order online, but during the past year, it's been pretty hard not to with all thats going on.

I just keep filing complaints to Target headquarters. Maybe one day they will get rid of UPS and USPS and go with FedEx.

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R
2:26 pm EDT

Target Red card payment

It appears there is trouble in Dallas with delivering mail during the last cold spell and payments were not being delivered so you just shut down everyone's credit card and make them pay at least a minimum payment to reinstate their credit or send to collections. What is up with that? I made my payment and I always pay the entire bill when it's due. I've shopped Dayton and target since the 1960's, and I believe this is a very poor way of handling an issue with the weather in Texas. I am not the only customer this has happened to. I believe you know that we all have options about where we shop. Punishing a loyal customer for a weather issue does not seem like a very good option.
What will happen when mail starts to arrive? Do we get credits on our accounts?
What happened to our payments? Do you investigate our does it just go through a robot who chooses a poor customer relation response. No-one knows what's going on until they use their card and it gets denied, then when they call to see what's going on they are told that they need to pay or it will go to collections.
I have excellent credit and do not want to see an incorrect mark on it, I like Target and do most of my shopping there and want to continue doing so. I am upset about this and would like this resolved. I don't believe we should be threatened with collections.
Sincerely Robert Roback

robert.roback.[protected]@ gmail.com

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11:18 am EST

Target Target employee issues ignored by management and corporate hr

3 days ago my daughter (Target employee) was targeting by other employees and had her possessions stolen at work. Management dismissed her and totally ignored situation. Yesterday I got involved after I seen how traumatized she was and watching her crying for days. I emailed Target corporate and recieved a standard form response with a HR dept number. Called number and talked to a nice employee Josh who listened acted concerned and said he would try to help buy had no confidence that he could do anything, took my information and gave me another number to another layer of HR. I called that number and recieved no response. I also updated via email my 1st email contact I received from Target updating my progress but no response. Now it's day three Ive gotten no responses from store management, Target corporate email or HR. 
So as I tell my kids. When someone doesn't respond/answer direct questions. That in itself is an answer. Very clear that traumatizing my daughter isn't Corporate Targets concern. Will move forward getting daughter the therapy, contacting the multible layers of HR, check my legal options and how I can create a social media campaign to inform people of how Targets male managers handle and support the young women they employees...

Desired outcome: Compensate for loss

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11:02 am EST
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Target Mobile

I had an horrible experience with target Mobile in the Rochester Hills Michigan store. Target advertised a promotion for a gift card if you buy and open a line. We had 4 phones we wanted to transfer from Verizon to AT&T and knew it would be a great offer to take advantage of since it is Christmas. On Tuesday Dec 1st I called and spoke with Hayli at the t Mobil explained to her what I wanted to do and she said she could. I was in the store for 4 hours she was only able to port over 2 lines. She tried to call her district Mgr Mike he was u helpful. The ROC was not able to allow me to port over the 3rd and 4th lines. I was told because we needed a PIN and that had to be done in the store. Mike told me to have my husband go to AT&T and put me on as an authorized user and create a pin and to come back. We did so I went back to Target on Friday we tried to add the 3rd and 4th line and the ROC denied us again. After Hayli tried to talk with Mike and of course he was unhelpful. I decided that my husband just needs to come back. Hayli was granted permission from Mike to alter her schedule and come in on Saturday morning 9 am since my husband works the night shift. When we got to the store Hayli tried again and the ROC spoke with my husband for a identity verification and denied him again. Mike was unhelpful I asked for the store director. Her name was Hannah. She spoke with Mike and the end result was that target Mobil basically did not want to give us 4 gift cards. Mikes answers to our questions were different every time. At this point I was very upset. We only choose to do this at target because we could have all 4 phones ported at once and receive 4 gift cards. Which we were going to us to buy Christmas for our kids. It is over a week later and there is still no resolution Target it Target Mobil want to address the issue. Hayli was not trained properly and Mike had no idea what he is doing.

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2:03 am EST

Target Employee

You have an employee that's threatening children and I have children.I will never come to that store because of what she has said on social media please see the attached photo. I want her gone and fired from that store before I ever returned to it. And I would like a reply back

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10:54 am EDT

Target Shipt delivery service

Worst delivery service ever! Customer service is a joke. I placed a target order that was supposed to be delivered between 2-3 pm. I tracked my order online, which said that it was 'on its way'... It said this for hours. I thought maybe they were just busy, so I waited until 6 pm to call and check on my order. Shipt told me that my order was canceled due to a 'processing' error (no further detail was provided). There was absolutely no communication about my order being canceled! They told me to call target and tell them what happened to get a refund. I called target — who then told me to call shipt — which I did (again). Shipt told me that they would refund my order. I ended up getting a refund for only part of my order that they canceled! I am on my 7th phone call to try to find out why I am still being charged for part of my order. Now, after just a few minutes on 'hold' the phone just disconnects. I have called multiple numbers for both target and shipt. Keep in mind that target is the parent company of shipt... Done with both of them!

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6:25 pm EDT

Target Target semi truck

Target semi abruptly changed lane in front of me, cut me off, made me slam on breaks. CA Hey 215 North near exit 27 @ 12:10 pm, Sunday 10/11/2020. Truck # 826327 or 806327.

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3:30 pm EDT

Target Non specific

Now that I turned my television off and decided to tune into Targets website. Does the company really consider their customers feedback? Is it valued for quality control. It's awful to travel to a store that is hated by citizens. Could we see satisfactory. For business owners and students we consider the very same places that we purchase to learn the best ideas. It's offensive to see where dollars are spent to be trashed in public. Whatever action has to be asserted than it should be a commitment to clean up those comments. 👨🏾‍💻

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8:09 am EDT
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Target Covid-19 safety procedures for employees

We all share handheld devices and radios. These things are never ever ever cleaned unless we do it ourselves. And good luck finding cleaning wipes. All we have available is liquid alcohol for our hands.
Lockers never get it either. I'd do my own, if there were disinfectant... But there is none left on the planet.
The new plexiglass dividers in the break room is nice but gross since they usually have matter spatter all over them.
Each store has dedicated night cleaners. But, the two cleaners can not be expected to do all they had to do before and then all covid procedures as well because there aren't enough hours in a shift to do it all.
Back to the most important. The devices. 3 shifts of people touching and barking into them daily. The way I see it, the only way to make it better is to let us have our own devices or for the company to invest in uv light or a peroxide vapor machine.
But hey, we all know they don't give a sh! T about their employees unless they need a truck empty, a line busted or the fulfillment/opu number brought down.
Pray for us all this coming winter.

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