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4.3 3635 Reviews

Target Complaints Summary

186 Resolved
594 Unresolved
Our verdict: When using services from Target with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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8:30 am EDT

Target Truck driver 100323

4/12/2022 around 7:35am I was headed west on I26 in Spartanburg, SC between exit 20 and 18A. I was in the left lane about to pass a Target truck that I noticed was quickly approaching a blue trash truck. Instead of braking he got within 5 ft of the trash truck and jumped into my lane. I slammed on my brakes to avoid having my front bumper hit throwing me into the median. I had been in the left lane for a mile or 2. Any good driver would have clearly known I was there and slowed down & signaled. I almost always let people who signal in advance but he gave no warning. He signaled as he jerked the truck over. Luckily I had been watching him because something seemed erratic about his driving. The driver clearly has no consideration for anyone but himself as he nearly hit the garbage truck, the car that just passed his front bumper and me. I see numerous complaints about your semi drivers. It seems maybe you should do a better job hiring or not stress the drivers so much that they risk the lives of others on the road. I had 2 teens with me and I couldnt follow him or get around him to see who was driving. If I see that truck is involved in an accident later today I will be sure to contact the responding officers as well as whoever he takes out and let them know. You need to get that driver and others off the roads!

Desired outcome: Safer truck drivers & this driver off the road until he can prove himself worthy.

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8:45 pm EDT

Target Truck Driver

I was driving west on Hwy 84 from Gresham to Portland approx 3:45 pm on Tuesday Mar 15th.

A Target truck #593085 changed from center to left ( fast ) lane immediately in front of me. I had to slam my brakes to avoid being side swiped.

I observed the driver was a middle aged gray haired male.

I was driving at the designated 55-60 mph.

The truck was moving slightly slower.

I thought their may have been a problem with the center land.

I moved over to the center lane to investigate.

I saw no cars in the center land

The driver had no reason to change lanes as the next exit or fork was 3-4 miles ahead.

The driver was driving slower than other cars in the center or right ( slow lane)

Again, the driver had no reason to unsafely change lanes and after changing lanes, was a hazard to other cars in adjacent lanes needing to pass on his right.

Desired outcome: Warning to driver to be more carefull

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12:30 pm EST

Target Target Red Card

February 2022.

I have been working hard to improve my credit and Target RED card just killed a good portion of that work. They reduced my credit limit because I haven't used it enough. Slamming my score by 16 points. No notification. Never received a letter. They said there is no way to fix this. They offered to request a credit increase (that will ding my credit again) . Never a late payment, Never over the credit line.

So If you have a Target Red card Please at least Buy something and return it before they charge you interest or better yet just don't get one.

Desired outcome: Target Restore my credit and credit score. A banner across their site notifying all customers of this damaging practice and that a certified letter be sent before this damaging practice is implemented.

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Freespeech Man
Winchester, US
Jun 27, 2022 1:40 pm EDT

Avoid Red Card. They want private info and gather personal data. Red Card and Target have an agenda and are liberal biased

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J
6:42 am EST
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Target Electronics overcharged

Fri Feb 11, 2022 card ending in 1074. Was charged twice for one cell phone I was instructed by employee to swipe card again didn't go through 1st time so I did and it didn't give debit option went thru as credit didn't have to sign anything either felt ackward for a target and amount spent no signature. I have contracted bank and they are dispute the charge I feel as if file play was involved based on what happen in its sequence kinda a weird the way I was prompted with no signature or option for debit at over $100 spent huh. Please look into this matter that money was for my insurance which I have yet to pay. That was due that day.

Desired outcome: Still haven't received my money.

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10:03 pm EST

Target Double charged/customer service

On Xmas eve I was double charged for airpods.. called the next day/went to store was told call corporate I did and after a few conversations they said in 3 days I'll get a Emailed gift card.. received on the 3rd but whatever on the 4th I go to use it in New Jersey where I live and my 100$ gift card had a zero balance used in California! Call many more times.. receive an email stating I used my card and physical card was present during purchase well good thing I never had a physical card corporate emailed me the numbers.. I'm disgusted your mistake yet I get robbed twice.. sickening for your associates to accuse me of using my own gift card and being gross eno7yh to act like I did not I'm seriously offended.. my email is [protected]@gmail.com ty for nothing target

Desired outcome: My money back for the apple airpods that I only tried to purchase 1 set of and only received 1 set of+

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10:37 pm EST

Target clock

We've been putting up with this for way too long to even think about returning it. But we bought a larger silver (plastic) clock for our living room. Unfortunately the minute hand and the hour hand are almost exactly the same size, so we always have to guess at the time.
There's nothing I expect you to do about it--unless you want to check and quit carrying that particular clock. Anyway, it's very annoying and I just wanted to complain to someone.
Susan Strini
[protected]@gmail.com

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Update by hako
Dec 23, 2021 10:39 pm EST

We've been putting up with this for way too long to even think about returning it. But we bought a larger silver (plastic) clock for our living room. Unfortunately the minute hand and the hour hand are almost exactly the same size, so we always have to guess at the time.
There's nothing I expect you to do about it--unless you want to check and quit carrying that particular clock. Anyway, it's very annoying and I just wanted to complain to someone.
Susan Strini
sbstrini@gmail.com

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8:45 am EST
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Target Truck Driver

Truck # 149455 was on 287 near White Plains on 12/12/2021 driving like a maniac. The highway was rather packed and I moved into the lane in front of him. He started flashing his brights, when I was 2 or more car lengths in front of him, He then moved to the left lane with his huge truck and continued to swerve in and out of cars on a packed highway. This person should not be operating any vehicle, never mind a large truck.

Desired outcome: This person should not be driving

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5:36 pm EST

Target Discrimination/assault

On November 6th, I was shopping at Target stores when an employee walked past and shoved me. When I asked her why she did that she said "you were on your phone and I have a job to do". I then told her she had no right to touch me, she began to argue with me and scream obscenities. I then told her that I was reporting her to management. She told me idgaf! I then walked to the service desk a manger was paged and I expressed my concerns and she assured me she would handle the situation.

I then went to Starbucks inside the store, and low and behold here comes the employee again. She stood behind me trying to bully me. So I eventually called the police and made a formal complaint and asked them to view the video. While in line she stated that she hated [censored]s etc as she was talking on the phone.

I followed up and reported all of this to guest relations. They never contacted me back for a resolution. This behavior is totally unacceptable. I did not deserve any of this and I hope nobody else ever gets away with this. Nobody has still reached out to resolve this matter. Target needs to make this right. How can they support and employee that they support that makes racial slurs and got away with it. Maybe African Americans should consider supporting a company that allows their employees to display this kind of behavior.

Desired outcome: Resolution

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10:30 am EST

Target i adore my washing machine from mcdonalds

as stated in the title which i ever so formally composed approximately 3 second ago, i recieved a washing machine from mcdonalds and i simply adore it. i use it every SINGLE day to wash my big macs before i endulge in their ever so savory flavor. THANK YOU TARGET. this CHANGED MY LIFE. my MCDONALDSɷamongus™ cheese tm washing machine. its so EPIC and COOl and OH MY GOSH I HAVE NO WORDS. target, i praise you with every cell of my body and with a full heart of apple jelly, which i made myself from those tiny apple juices and slices of apples that come in bags from mcdonalds. speaking of which, have you ever had pizza in a bag? its kinda disgusting. but not like mcdonalds, especially when i wash it in my washing machine first. target, i know im kind of on a tangent here, but PLEASE GIVE ME A DRYER TO GO WITH MY WASHING MACHINE. i dont mind eating soggy burgers but when it gets to the fries... oh dear. i do like to use soggy burgers as candles, but sometimes the flame dies out too fast. all im saying is, if youre going to give me a washing machine, you might as well give me a fruit basket to go with it. someone behind me just said nachos and now im hungry so byebye

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6:10 pm EST

Target Target truck driver

Saturday, November 27th, 2021 1:50 pm North bound on I-5 Hwy 58 on ramp. I had plenty of time and space to get up to speed and merge on to the interstate until the Target truck triver, trailer number 119940, sped up to such a degree that he almost ran me and my family off the road. I had to slam on my brakes to rapidly manuver in behind the truck as I had run out of on-ramp. It was aggressive, reckless, dangerous, and completely unnecessary behavior on the driver's part. It left my whole family shaken for the remainder of our drive home from what had been an enjoyable morning of Christmas tree hunting.

Desired outcome: Incident reported to driver's permanent record

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9:22 pm EDT
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Target Gift card purchased at target.

I purchased a gift card from Target.com on October 23, 2021 just a couple of days ago. I was deriving out of town to celebrate my son's Birthday Party. I planned this trip on a budget so I went ahead and purchased a Hotels.com gift card for $100 for my lodging and a Visa gift card for expenses and I had my gas, gifts, and travel items already covered. When I tried to check into a motel that night to rest before heading back home the next day on that long drive the card would not work. After several hours trying attempting to get a room I got in touch with Target customer service and they did not help me. They said to try another motel which I already had and was tried so finally gave up at 10 am the next morning. Was on the phone with Hotels.com for 3 hours while they were attempting to book me using the gift card on there end, but it would not work anywhere. Bottom line, I purchased the card at Target not through them so they did everything they could do to help me on there end. So I had to sleep in my car to get some kind of rest to drive back home. So when I finally made it home on the 25th of October, I called Target again and after speaking to 7 different people they basically told me there was nothing they could do. I asked if they could give me another gift card since the one I purchased at Target did not work and they said they could not help me. So not only did I have yo sleep in my car that night because there gift card did not work but I was also out $100. I have purchased a lot of items at target through out the years and have been a good customer. I was very sad and disappointed that they did me that way. I did not know that Target was in the business of stealing peoples money. I payed with hard earned good working money and in exchanged they gave me a product that did not work and did not even care to make it right.

Desired outcome: A working product. Another card that works. What I payed for

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1:15 am EDT
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Target Unauthorized charge on Health Savings Account debit card and dubious 'high-index'

I made a purchase of prescription glasses at Target Optical in Cleveland, OH, with a total of $199 on 9/22/2021. First, they added a Worry Free Protection Plan of additional $35 and charged me $234, which I spotted AFTER they had swiped my Health Savings Account (HSA) debit card.

I told the agent that I had not wanted the $35 warranty, which she responded that she had misheard me. She apologized and took my card again to cancel the order, re-debited $199, and gave me a new receipt. She confirmed that the transaction was cancelled.

However, despite the 'cancellation', $234 was still charged (discovered today and portion of my HSA account snapshot attached) - so now I have a duplicate charge of $199 and $234. This was only posted later and I did not see it right away. Now with HSA being a debit card, it's not like a credit card where I can request refund from the card company. I'm very upset about this and I'm now scrambling to get the money back. The Target Optical records will show that I had only ordered and received one pair of glasses, not two, if one did an investigation - but I don't have access to that information other than writing down what happened and thus seeking help here.

Another concern I have is my lens. I had ordered a high-index lens from Target Optical, but when I got my actual glasses (about a week later) they looked much thicker than what I'm used to seeing. I asked the store agent about this and she said it's because my new frames are thinner. She assured me that they were indeed 1.67 high index lens.

However, as I found the new glasses quite heavy, I ordered another pair from another vendor (which I received today, on 10/4/2021, and ordered with my credit card) - with same prescription and same high-index of 1.67. The lenses were as half as thin, and similar to my previous glasses. Pictures attached are showing my transaction receipt (new receipt of $199), the Armani Exchange glasses from Target Optical in little more detail (with serial number) and the Target Optical glasses (on top) compared with the same prescription high-index lenses from another vendor and my old glasses.

So with these double the whammy, I'm really not happy with Target Optical. I feel deceived and lied to. They were dishonest with me about the $35 warranty (adding it without my approval), and I had given them an opportunity to make a correction with patience and generosity - only to be charged double with poorly manufactured lenses. Unfortunately, both the glasses and the final posting of the charges came days later. I'm acting as fast as I could, and I lament that these days usually work in the benefit of the seller. I would like to ask for help.

Desired outcome: I would like $234 reimbursed on my HSA debit card and lens made properly to 1.67 index for my new glasses. Otherwise I want a full refund. The lenses are way too thick and heavy even with 'high-index'

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10:03 pm EDT
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Target Truck number 108127

This driver was traveling 66 West on September 24 2022 and was riding everyone's [censored]. He was flashing his high beams at me in the fast lane even though I was already going 75 in a 65. Clearly that wasn't fast enough for him. He then sped around me and picked up his pace to at least 90mph weaving in and out of traffic. He is truly going to kill someone.

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6:45 pm EDT

Target Extending a traffic accident

Truck 580169 license plate A069169
We are stopped on hw 27 in Arnco sargent near newnan ga heading towards Carrollton.
There is an accident and the truck driver continues to leave his truck. Putting it in park and getting out or just doing whatever inside the truck.
He is causing the delay to last extra time. One time is whatever but every single time he goes 5 feet Stops turns the truck off and other people cut ahead then 5min later he will start back up again.

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6:12 pm EDT

Target Optic

Hello Sir, Madam,

My insurance covers any frame with any price at Target, so I prefer to get a more expensive frame. I ordered a frame, costs $217. However, I noticed the billed price was $180. I was tricked by Target Optics. I am expecting to get reimbursed $37. Thank you!
To locate my order, what other information do you need? Attached, please see the frame.

Shahram Nafisi

Desired outcome: Get reimbursed $37

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9:10 pm EDT

Target Tailgating

I watched Target truck number 147606 tailgating a small sedan for about 1 minutes leaving about under a meter of space between the vehicles. The small sedan eventually moved out of the way, but this is absolutely reckless and dangerous. Additionally, truck drivers hold people's lives in their hands with their heavy and large presence. This event happened at 9:00PM on Sunday August 15th on i90W in Massachusetts. Saw the uncomfortable event after leaving the plaza with the Boston market in it.

Desired outcome: Reprimand driver

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9:26 pm EDT
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Target Charged twice for the same visit to the store

I visited the Fairfax, VA store on 8/2/2021 and tried to pay for my shopping (total: $83.17) by credit card. After swiping the card, I was told their system was down and to only pay in cash. So I did. Thirty minutes after leaving the store, I was also charged the same amount on my credit card.

I have called Guest Relations (who suck) about 9 times in the past 8 days, trying to get my money back. They keep saying this happened to a lot of people and they're "working" on it, but you've stolen from me and I want my money back, you thieves!

Desired outcome: Refund $83.17

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9:10 pm EDT
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Target Credit card

I was in your store in rogers, ar.72758 and, after shopping, I went to pay with my red card and it was denied 3 times. I knew I was putting the correct pin, it is an account I keep active but don't use all the time, and I have at least 1300.00 credit if not more. I had to get out of line and call customer service. The first person I talked to said I was locked out for trying my password to many times and would just need to reset my password. He transferred me to the automated service to do that and they didn't recognize my account number. She said I had the wrong card number in my hand. That's impossible. I only have the one. And I can't even log into my account. I know my user name and password but when I put it in the number disappears and says I have to put that information in. This card is cecelia a coleman [protected] expires 03/23 cvv 849 I ended up not being able to make my purchase. If this isn't my card, who's is it and why do I have it? Very embarrassing!

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1:48 pm EDT
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Target Target complaint

I felt like I was forced to give up my job because they refused to work with me with my health issues now I have no job and I feel destinated against I asked my etl to move me out of cafe I was hired for deli due to the heat in such a small area he refused but could move other girls around who didn't have health issues but anytime I asked for help he wouldn't help me

Desired outcome: I would like to come back to a new store

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4:34 pm EDT
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Target Truck driver

Extremely aggressive, cutting people off, in and out of traffic in downpour rain. Flicking people off, honking horn and trying to push people off the road. Very unsafe! We are driving with our children in the car and he is barreling down the highway almost pushing us and others into a ditch! Truck number 808259, plate number maine 2948075 (it's pouring out so hard to see). This is happening now in florida. This guy needs to be fired! He is going to get someone killed! Called highway patrol but he needs to lose his cdl! He should not be driving a truck!

Desired outcome: Severe

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Target Customer Reviews Overview

Target is a popular retail chain in the United States that offers a wide range of products, including clothing, electronics, home goods, and groceries. The company has a strong online presence through its website, target.com, which allows customers to shop for products from the comfort of their homes.

One of the most notable positive points of Target is its affordable pricing. Customers often praise the company for offering competitive prices on a wide range of products, making it an attractive option for budget-conscious shoppers. Additionally, Target is known for its frequent sales and promotions, which further help customers save money.

Another positive aspect of Target is its diverse product selection. The company offers a wide range of products across various categories, including exclusive collaborations with popular brands. This makes it a one-stop-shop for customers looking to purchase multiple items in one place.

Target's customer service is also highly regarded by customers. The company has a reputation for being responsive to customer inquiries and concerns, and its website features a comprehensive FAQ section that addresses common questions and issues.

Finally, Target's website is user-friendly and easy to navigate. Customers can easily search for products, filter results, and read reviews from other customers. The website also features a "Deals" section that highlights current promotions and discounts.

Overall, Target is a popular and well-regarded retail chain that offers affordable pricing, a diverse product selection, excellent customer service, and a user-friendly website.

Target In-depth Review

Website Design and User Experience: The website design of Target is clean and user-friendly, making it easy to navigate and find what you're looking for. The layout is intuitive, with clear categories and search functionality that helps you quickly locate products. The overall user experience is smooth and efficient, ensuring a hassle-free shopping experience.

Product Range and Variety: Target offers a wide range of products across various categories, including clothing, electronics, home goods, and more. Their product variety is impressive, catering to different tastes and preferences. Whether you're looking for trendy fashion items or household essentials, Target has you covered with a diverse selection of high-quality products.

Pricing and Discounts: Target is known for its competitive pricing and frequent discounts. They offer affordable options without compromising on quality. The store regularly provides deals and promotions, making it a budget-friendly choice for shoppers. Additionally, their price match guarantee ensures that you get the best value for your money.

Customer Service and Support: Target's customer service is commendable. Their representatives are friendly, knowledgeable, and readily available to assist with any inquiries or issues. They prioritize customer satisfaction and go the extra mile to resolve problems promptly. Whether you have questions about a product or need assistance with an order, Target's customer service team is reliable and helpful.

Shipping and Delivery: Target offers efficient shipping and delivery services. They provide various options, including standard and expedited shipping, ensuring that you receive your items in a timely manner. The tracking system allows you to monitor the progress of your order, providing peace of mind. Target's shipping and delivery process is reliable and convenient.

Return and Refund Policy: Target has a flexible return and refund policy. They accept returns within a reasonable timeframe and provide refunds or exchanges for eligible items. The process is straightforward, and their customer service team assists with any return-related queries. Target's commitment to customer satisfaction is evident in their fair and hassle-free return and refund policy.

Online Shopping Experience: Shopping online at Target is a breeze. The website's user-friendly interface, detailed product descriptions, and customer reviews make it easy to make informed purchasing decisions. The checkout process is seamless, with multiple payment options available. Target's online shopping experience is convenient and enjoyable.

In-Store Experience: Target's in-store experience is pleasant and well-organized. The stores are clean, spacious, and well-stocked. The layout is intuitive, making it easy to navigate through different sections. The staff is friendly and helpful, ensuring a positive shopping experience. Target's in-store experience is enjoyable for customers of all ages.

Loyalty Program and Rewards: Target offers a rewarding loyalty program called "Target Circle." Members enjoy various benefits, including exclusive discounts, personalized deals, and early access to sales. The program also allows members to support local communities through charitable donations. Target's loyalty program adds value to the overall shopping experience.

Overall Customer Satisfaction and Ratings: Target consistently receives high customer satisfaction ratings. Their commitment to providing quality products, competitive pricing, excellent customer service, and convenient shopping experiences has earned them a loyal customer base. Target's dedication to meeting customer needs and expectations is evident in their positive ratings and reviews.

How to file a complaint about Target?

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- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

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- Summarize the main issue with Target in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Target. Mention key areas such as transactions, nature of the issue, steps taken to resolve it, personal impact, etc.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filing optional fields:
- Utilize the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure each step is clearly defined to guide you effectively through the process of filing a complaint against Target on ComplaintsBoard.com.

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Target contacts

Phone numbers

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