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1.9

Overall reputation rating based on reviews and complaints

Target earns a 1.9-star rating from 12 reviews and 797 complaints, indicating that most shoppers are dissatisfied with purchases.

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Target Complaints Page 6 of 40

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H
10:37 pm UTC

Target clock

We've been putting up with this for way too long to even think about returning it. But we bought a larger silver (plastic) clock for our living room. Unfortunately the minute hand and the hour hand are almost exactly the same size, so we always have to guess at the time.
There's nothing I expect you to do about it--unless you want to check and quit carrying that particular clock. Anyway, it's very annoying and I just wanted to complain to someone.
Susan Strini
[protected]@gmail.com

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Update by hako
Dec 23, 2021 10:39 pm UTC

We've been putting up with this for way too long to even think about returning it. But we bought a larger silver (plastic) clock for our living room. Unfortunately the minute hand and the hour hand are almost exactly the same size, so we always have to guess at the time.
There's nothing I expect you to do about it--unless you want to check and quit carrying that particular clock. Anyway, it's very annoying and I just wanted to complain to someone.
Susan Strini
sbstrini@gmail.com

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K
8:45 am UTC
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Target Truck Driver

Truck # 149455 was on 287 near White Plains on 12/12/2021 driving like a maniac. The highway was rather packed and I moved into the lane in front of him. He started flashing his brights, when I was 2 or more car lengths in front of him, He then moved to the left lane with his huge truck and continued to swerve in and out of cars on a packed highway. This person should not be operating any vehicle, never mind a large truck.

Desired outcome: This person should not be driving

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T
5:36 pm UTC
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On November 6th, I was shopping at Target stores when an employee walked past and shoved me. When I asked her why she did that she said "you were on your phone and I have a job to do". I then told her she had no right to touch me, she began to argue with me and scream obscenities. I then told her that I was reporting her to management. She told me idgaf! I...

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P
10:30 am UTC

Target i adore my washing machine from mcdonalds

as stated in the title which i ever so formally composed approximately 3 second ago, i recieved a washing machine from mcdonalds and i simply adore it. i use it every SINGLE day to wash my big macs before i endulge in their ever so savory flavor. THANK YOU TARGET. this CHANGED MY LIFE. my MCDONALDSɷamongus™ cheese tm washing machine. its so EPIC and COOl and OH MY GOSH I HAVE NO WORDS. target, i praise you with every cell of my body and with a full heart of apple jelly, which i made myself from those tiny apple juices and slices of apples that come in bags from mcdonalds. speaking of which, have you ever had pizza in a bag? its kinda disgusting. but not like mcdonalds, especially when i wash it in my washing machine first. target, i know im kind of on a tangent here, but PLEASE GIVE ME A DRYER TO GO WITH MY WASHING MACHINE. i dont mind eating soggy burgers but when it gets to the fries... oh dear. i do like to use soggy burgers as candles, but sometimes the flame dies out too fast. all im saying is, if youre going to give me a washing machine, you might as well give me a fruit basket to go with it. someone behind me just said nachos and now im hungry so byebye

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J
6:10 pm UTC

Target Target truck driver

Saturday, November 27th, 2021 1:50 pm North bound on I-5 Hwy 58 on ramp. I had plenty of time and space to get up to speed and merge on to the interstate until the Target truck triver, trailer number 119940, sped up to such a degree that he almost ran me and my family off the road. I had to slam on my brakes to rapidly manuver in behind the truck as I had run out of on-ramp. It was aggressive, reckless, dangerous, and completely unnecessary behavior on the driver's part. It left my whole family shaken for the remainder of our drive home from what had been an enjoyable morning of Christmas tree hunting.

Desired outcome: Incident reported to driver's permanent record

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L
9:22 pm UTC
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I purchased a gift card from Target.com on October 23, 2021 just a couple of days ago. I was deriving out of town to celebrate my son's Birthday Party. I planned this trip on a budget so I went ahead and purchased a Hotels.com gift card for $100 for my lodging and a Visa gift card for expenses and I had my gas, gifts, and travel items already covered. When...

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R
1:15 am UTC
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Target Unauthorized charge on Health Savings Account debit card and dubious 'high-index'

I made a purchase of prescription glasses at Target Optical in Cleveland, OH, with a total of $199 on 9/22/2021. First, they added a Worry Free Protection Plan of additional $35 and charged me $234, which I spotted AFTER they had swiped my Health Savings Account (HSA) debit card.

I told the agent that I had not wanted the $35 warranty, which she responded that she had misheard me. She apologized and took my card again to cancel the order, re-debited $199, and gave me a new receipt. She confirmed that the transaction was cancelled.

However, despite the 'cancellation', $234 was still charged (discovered today and portion of my HSA account snapshot attached) - so now I have a duplicate charge of $199 and $234. This was only posted later and I did not see it right away. Now with HSA being a debit card, it's not like a credit card where I can request refund from the card company. I'm very upset about this and I'm now scrambling to get the money back. The Target Optical records will show that I had only ordered and received one pair of glasses, not two, if one did an investigation - but I don't have access to that information other than writing down what happened and thus seeking help here.

Another concern I have is my lens. I had ordered a high-index lens from Target Optical, but when I got my actual glasses (about a week later) they looked much thicker than what I'm used to seeing. I asked the store agent about this and she said it's because my new frames are thinner. She assured me that they were indeed 1.67 high index lens.

However, as I found the new glasses quite heavy, I ordered another pair from another vendor (which I received today, on 10/4/2021, and ordered with my credit card) - with same prescription and same high-index of 1.67. The lenses were as half as thin, and similar to my previous glasses. Pictures attached are showing my transaction receipt (new receipt of $199), the Armani Exchange glasses from Target Optical in little more detail (with serial number) and the Target Optical glasses (on top) compared with the same prescription high-index lenses from another vendor and my old glasses.

So with these double the whammy, I'm really not happy with Target Optical. I feel deceived and lied to. They were dishonest with me about the $35 warranty (adding it without my approval), and I had given them an opportunity to make a correction with patience and generosity - only to be charged double with poorly manufactured lenses. Unfortunately, both the glasses and the final posting of the charges came days later. I'm acting as fast as I could, and I lament that these days usually work in the benefit of the seller. I would like to ask for help.

Desired outcome: I would like $234 reimbursed on my HSA debit card and lens made properly to 1.67 index for my new glasses. Otherwise I want a full refund. The lenses are way too thick and heavy even with 'high-index'

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H
10:03 pm UTC
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Target Truck number 108127

This driver was traveling 66 West on September 24 2022 and was riding everyone's [censored]. He was flashing his high beams at me in the fast lane even though I was already going 75 in a 65. Clearly that wasn't fast enough for him. He then sped around me and picked up his pace to at least 90mph weaving in and out of traffic. He is truly going to kill someone.

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S
6:45 pm UTC

Target Extending a traffic accident

Truck 580169 license plate A069169
We are stopped on hw 27 in Arnco sargent near newnan ga heading towards Carrollton.
There is an accident and the truck driver continues to leave his truck. Putting it in park and getting out or just doing whatever inside the truck.
He is causing the delay to last extra time. One time is whatever but every single time he goes 5 feet Stops turns the truck off and other people cut ahead then 5min later he will start back up again.

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S
6:12 pm UTC
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Hello Sir, Madam, My insurance covers any frame with any price at Target, so I prefer to get a more expensive frame. I ordered a frame, costs $217. However, I noticed the billed price was $180. I was tricked by Target Optics. I am expecting to get reimbursed $37. Thank you! To locate my order, what other information do you need? Attached, please see the frame. Shahram Nafisi

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C
9:10 pm UTC

Target Tailgating

I watched Target truck number 147606 tailgating a small sedan for about 1 minutes leaving about under a meter of space between the vehicles. The small sedan eventually moved out of the way, but this is absolutely reckless and dangerous. Additionally, truck drivers hold people's lives in their hands with their heavy and large presence. This event happened at 9:00PM on Sunday August 15th on i90W in Massachusetts. Saw the uncomfortable event after leaving the plaza with the Boston market in it.

Desired outcome: Reprimand driver

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D
9:26 pm UTC
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Target Charged twice for the same visit to the store

I visited the Fairfax, VA store on 8/2/2021 and tried to pay for my shopping (total: $83.17) by credit card. After swiping the card, I was told their system was down and to only pay in cash. So I did. Thirty minutes after leaving the store, I was also charged the same amount on my credit card.

I have called Guest Relations (who suck) about 9 times in the past 8 days, trying to get my money back. They keep saying this happened to a lot of people and they're "working" on it, but you've stolen from me and I want my money back, you thieves!

Desired outcome: Refund $83.17

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A
9:10 pm UTC
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Target Credit card

I was in your store in rogers, ar.72758 and, after shopping, I went to pay with my red card and it was denied 3 times. I knew I was putting the correct pin, it is an account I keep active but don't use all the time, and I have at least 1300.00 credit if not more. I had to get out of line and call customer service. The first person I talked to said I was locked out for trying my password to many times and would just need to reset my password. He transferred me to the automated service to do that and they didn't recognize my account number. She said I had the wrong card number in my hand. That's impossible. I only have the one. And I can't even log into my account. I know my user name and password but when I put it in the number disappears and says I have to put that information in. This card is cecelia a coleman [protected] expires 03/23 cvv 849 I ended up not being able to make my purchase. If this isn't my card, who's is it and why do I have it? Very embarrassing!

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C
1:48 pm UTC
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Target Target complaint

I felt like I was forced to give up my job because they refused to work with me with my health issues now I have no job and I feel destinated against I asked my etl to move me out of cafe I was hired for deli due to the heat in such a small area he refused but could move other girls around who didn't have health issues but anytime I asked for help he wouldn't help me

Desired outcome: I would like to come back to a new store

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M
4:34 pm UTC
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Target Truck driver

Extremely aggressive, cutting people off, in and out of traffic in downpour rain. Flicking people off, honking horn and trying to push people off the road. Very unsafe! We are driving with our children in the car and he is barreling down the highway almost pushing us and others into a ditch! Truck number 808259, plate number maine 2948075 (it's pouring out so hard to see). This is happening now in florida. This guy needs to be fired! He is going to get someone killed! Called highway patrol but he needs to lose his cdl! He should not be driving a truck!

Desired outcome: Severe

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D
2:32 am UTC
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Brought 3 premier power @9.99 (29.97)charged for 4 (39.96) and brought 1 lipstick @ 5.99 and charged for 2 (11.98) shameless cashier.

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T
6:57 pm UTC
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Target Target Truck Driver in trailer #066921

We were trying to merge onto Westbound I-70 in Silt, Colorado at approximately 4:05pm on 6/16/2021. We were in a motor home. It was a short merging area. A Target truck, trailer #066921, was in the right hand lane. While there was one car in the left hand lane, the driver could have slowed down and gotten into the left hand lane long enough for us to merge onto the freeway. Instead, we had to slam on our brakes while driving 65 mph, almost forcing us off the road. While the driver was not mandated to let us in, he chose to create an unsafe situation. Truck drivers expect to be allowed to merge on freeways safely. It would be nice if they reciprocated.

Desired outcome: Your truck drivers use common courtesy and drive safely.

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C
11:20 pm UTC
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Today I exchanged some pants I bought (and lost the receipt for of course, AND paid in cash so it wasn't on my Target app OF COURSE) so they gave me store credit in return which I was incredibly thankful for. I went to purchase some toilet paper and other products and didn't realize until I got home that the cashier charged me $50 for one thing of toilet...

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J
3:58 pm UTC
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Target Gift card

Order details
#9067950127777
Placed at 5:05pm on May 29, 2021

I made this order and submitted 3 gift cards that my wife and I received for our newborn daughter. After submitting the three gift cards I was told that I owed a little more than fifty dollars however I was charged the full price and the order did not use the gift cards. I called customer support and asked to be refunded the money and to use the gift card but this was refused. I was told I did not choose to use the gift cards despite it showing that they were being used and despite the fact that I put them in directly on the checkout screen. I don't need anything else from Target I just want the money to spend on necessities.

Desired outcome: I would like the gift cards to be used for the purchase and for the $120 to be returned back to my credit card.

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M
11:23 pm UTC
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This review was chosen algorithmically as the most valued customer feedback.

This complaint is for one specific Target in Plano, Tx...2200 Dallas Pkwy, Plano, TX I've shopped at all different Targets all over the Southern part of this country, and they have all been professionally managed and ran by decent employees. But THIS Target in Plano, OMFG!!! I don't think it is even managed!! If it is, they just sit in their office all...

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